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I worked at Time Warner Cable full-time (More than 5 years)
Excellent learning experience. Ideal work environment.
Network Operation Center was very short staffed.
Advice to Management
More Management involvement needed during high level outages.
I applied through an employee referral. I interviewed at Time Warner Cable (Los Angeles, CA) in August 2011.
Was asked how would I ask a customer to pay their bill when they had a full balance and a delinquent balance and only needed to pay the delinquent balance to restore services.