Working at Toast Inc | Glassdoor

Toast Inc Overview

Boston, MA
1001 to 5000 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Our recipe for an awesome workplace:

One splash of friendship
A dollop of impact
A sprinkle of no hierarchy &
A heavy spoonful of individuality

Mix these ingredients in a fast-paced and ... Read more

Mission: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest ... Read more

Company Updates

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Toast Inc – Why Work For Us?

Our recipe for an awesome workplace:

One splash of friendship
A dollop of impact
A sprinkle of no hierarchy &
A heavy spoonful of individuality

Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole self to work.

*100% Sunday scary free

Not all the magic happens at breadquarters in Boston's Fenway. Toasters are baking up great ideas everywhere. We have offices in Portland, Omaha, and Dublin and teammates sprinkled throughout the country all working together to delight our customers.

We're not just here to earn paychecks. We want to make a difference, grow our careers, impact our industry, and do it with people we genuinely like.

That's why we are toasters!

Just like our restaurant customers, we're not your average 9 to 5. We've 86'd the traditional workplace for something much more fluid and evolving. Ours is an environment where we get fired up about solving our industry's challenges. Yes- we work hard and are driven by a shared passion for producing amazing results, but we are equally as passionate about having a great time while we do it. Are you bready for the challenge?

Whether you're just starting your career or you're several years in, Toast is a company that invests heavily in your growth. Between our professional development reimbursement program, peer-to-peer learning opportunities, and digital and classroom style trainings, we are constantly baking up ideas to make sure your career is rising at Toast.

Our Founding Story

Founded in 2011 and launched in 2013, we're headquartered in Boston with over 1,400 Toasters (that's what we call ourselves) across the US and even in Dublin, Ireland. Focused on the restaurant industry from the start, today we power tens of thousands of restaurants across our growing Toast Community.

Toast Inc Reviews

  • Featured Review

    Helpful (18)

    "The rocketship that just keeps on flying"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Current Employee - Senior Software Engineer in Boston, MA
    Positive Outlook
    Approves of CEO

    I have been working at Toast Inc full-time (More than 3 years)


    I'm thrilled to be a part of the Toast family. Since starting here, I've seen the company evolve from bands of engineers to highly disciplined, cross-functional teams. The opportunity that we have to become the leader in the restaurant POS industry is the kind that you're lucky to see even once in your career. It remains a privilege to work alongside the incredibly talented team here.

    Things haven't always been perfect. The last time I reviewed Toast, I had to include a few cons: that work/life balance could sometimes be stretched, that there was no 401k matching, and that compensation relative to the industry was a little on the low side.

    Management here listens, and the proof of that is that a little over a year later, all of those concerns have been addressed. Compensation, including equity, feels right for Boston. The 401K match was overdue, but is finally here. The hiring of additional engineering leadership has helped make individual teams function more efficiently and plan their workloads better. We do stupid things a lot less often. For those of us who have been around longer, we are even now also offered a "Toast sabbatical", a one-month long paid vacation provided in additional to your normal annual PTO.


    This is not the kind of workplace you can expect to perform the bare minimum in. Is that even a con?

    Advice to Management

    Keep up the great work! The time spent addressing employees concerns has not gone unnoticed.

See All 172 Reviews

Toast Inc Photos

Toast Inc photo of: The Pub
Toast Inc photo of: Complex Carbs Tabling (Mental Health ERG)
Toast Inc photo of: Fun from the Field
Toast Inc photo of: Intern selfie at Kickoff 2019
Toast Inc photo of: One of our biscuits (our Toasty name for pets)
Toast Inc photo of: R&D Outing
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Toast Inc Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (25)  

    Business Development Representative Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2+ weeks. I interviewed at Toast Inc (Boston, MA) in November 2018.


    The initial call with the recruiter took place 3 days after I applied. The recruiter was great—she was very knowledgeable about the company and the role. 6 days later, I had a phone call with a manager. I learned more about the company and we did a mock call. Another 6 days after that, I had my in-person with two managers and then a Q/A with a current BDR. Later in the day, I got an offer. Overall, I was extremely impressed with the interview process—it was quick and everyone was very friendly! I was especially impressed with the recruiter, Christina. Before each of the interviews with the managers, she contacted me to let me know what to expect. She even offered to call me on the weekend if I had any more questions! I interviewed with several other start-ups in Boston and Toast was by far the best experience I had. Thank you, everyone!

    Interview Questions

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Toast Inc Awards & Accolades

  • The Fintech 50, Fortune Magazine, 2019
  • Next Tech Home Run, The New England Venture Capital Association, 2019
  • Tech Madness Champion, BostInno, 2019
  • Deloitte’s Technology Fast 500, Deloitte’s Technology Fast 500, 2017
  • Forbes Cloud 100 List, Forbes, 2017
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at Toast Inc? Share Your Experiences

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