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Best Places to Work 2023

Toast Inc

Toast Inc

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Toast Inc Overview

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  • Boston, MA
  • 1001 to 5000 Employees
  • 2012
  • Company - Public (TOST)
  • Software Development
  • Unknown / Non-Applicable

CompetitorsNCR, Block, TouchBistro
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Toast is the end-to-end platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, operations, ...
Mission: We empower the restaurant community to delight guests, do what they love, and thrive.

Glassdoor Awards

Best Places to Work: 2023 (#96)

Top CEOs: 2021 (#51)

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Toast Inc Reviews

Toast Inc881
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Approve of CEO
Toast Inc CEO Chris Comparato
Chris Comparato
544 Ratings
Former Employee

"Good company"

May 27, 2023 - Account Executive in Chicago, IL


It was a great product


Not much collaboration with the team
See All 945 Reviews

Toast Inc Photos

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Toast Inc Interviews

Getting an Interview
Applied online71%
Employee Referral15%

  1. Product Manager Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Difficult Interview


    This has been one of the most unprofessional, disrespectful processes I have ever experienced, which is saying a LOT. The incompetence and unprofessionalism demonstrated by the recruiter were truly astounding. I feel compelled to share my experience so that others can avoid wasting their time and energy on such a poorly managed hiring process. First and foremost, the scheduling of the initial phone call was an absolute nightmare. The recruiter took forever to respond (almost a month), leaving me hanging for what felt like an eternity. Not only did they fail to meet the agreed-upon timeline, but they also neglected to provide any reasonable explanation or apology for the delay. It was evident that they had no regard for my time and the importance of punctuality. They also scheduled the phone screen on a federal holiday. To make matters worse, the recruiter never bothered to actually make the scheduled phone call. Despite confirming the time and date, I anxiously waited by the phone and kept my schedule clear, only to be met with silence. No call ever came through, and no attempt was made to reach out to me to explain or apologize for the oversight. It was an utter display of unprofessionalism and a complete waste of my time and energy. Feeling frustrated and seeking clarification, I promptly sent a follow-up email to inquire about the situation. Regrettably, I received no response whatsoever. Not a single word acknowledging their mistake or expressing any interest in rectifying the situation. The recruiter's complete disregard for basic courtesy and professionalism is simply inexcusable. This entire interview process left me questioning the competence and integrity of the company. If they can't handle a simple phone call or respond to a follow-up email, how can I trust them to be responsible and reliable in their day-to-day operations? It is evident that their hiring process lacks structure and proper communication protocols, which raises serious doubts about their overall organizational efficiency. I am so unbelievably disappointed in Toast, as I was excited to interview given all the good reviews I’ve read.

    Literally nothing because they never bothered to call after setting up the interview or respond to a follow up email, let alone reach out and apologize to begin with.

    Answer Question

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Company Updates

April 10, 2023
Company News
Toast is honored to be named a Certified Great Place to Work in the US for the 3rd year in a row! The secret ingredient to our culture recipe? Our incredible team. Toasters are a driven and innovative bunch. They bring enthusiasm to all that they do, and they use their passion to drive our business forward. We are grateful for this community and their dedication to our mission.
Shared image - Working at Toast, Inc
Working at Toast, Inc
April 3, 2023
Company News
We are honored to be included on Comparably’s 2022 Best Company Culture list! The unique backgrounds, passions, and interests of our employees mix together to create our winning culture recipe, and we couldn’t accomplish all that we have without them. Thank you, Toasters, for all that you do!

Toast Inc Awards & Accolades

  • Best Workplaces in IrelandGreat Place to Work2022
  • Human Rights Campaign’s Corporate Equality IndexHuman Rights Campaign (HRC)2022

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Toast Inc FAQ

(52 Questions)

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What is paid time off like at Toast Inc?

...Culture is amazing, great work life balance, and management had made it easier to take PTO as well as encouraged vacations....

June 6, 2021

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