I have been working at Toll Brothers full-time
Great Company to work and benefits are great
Upper management not really hands on with you in field.
It goes down chain of command and not much interaction with field
Advice to Management
Pay more for talent
I applied online. I interviewed at Toll Brothers (Phila, PA) in August 2017.
Was contacted by a recruiter after submitting my information online. This recruiter pursued me quite actively and the process quickly accelerated after my initial phone screen. I was asked about my availability for next steps. They offered to stay after hours for an interview, which I found very accommodating. From there though, things got strange. The recruiter called me at a weird, inconvenient time (8:00pm) to confirm my in-person interview. Then after that, the recruiter called me numerous times to, what seemed like, "check in." After the 3rd or so "check in" I returned her call and she sprung on me that the hiring manager wanted to have a phone screen with me (this was after in person interview was confirmed) the day before I was scheduled to come into the office. I again offered my time at 5:00pm to make myself available for the call. I received yet ANOTHER call from the recruiter about 10 minutes before my scheduled call with the interviewer, which was odd in the sense that there was a lot of pauses and not too much information from the recruiter, but nonetheless chalked it up to the formal process. The real reason that prompted my review here is the fact that the interviewer called me TWENTY FIVE minutes past our scheduled time. I have never really experienced this before in my life whether how big or small the position. The interviewer apologized once they finally called and then ended the call with retracted the in-person interview invitation. The interviewer asked me to follow up to the recruiter with work samples and said that the answer was not a "NO" but that they needed to consult with their team. Since then, CRICKETS. In all honesty, I would not want to work for a company that does not respect my time or investment. If I was 5 minutes late to an interview, I would not be able to enter the building. My advice would be to revise you strategic staffing and HR priorities; you are missing out on top tier talent. Ironically, I was denied my in person interview by this interviewer due to my "lack of development in soft skills training." It appears Toll Brothers is the one in need of soft skill training in phone and interview etiquette.
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