Working at Tophatter | Glassdoor

Tophatter Overview

San Francisco, CA
51 to 200 employees
Company - Private
General Merchandise & Superstores
$100 to $500 million (USD) per year
Tophatter is the world’s most entertaining, mobile shopping marketplace.

Combining the engagement of a game with the economics of a marketplace, Tophatter is redefining ecommerce. Tophatter generates over $300 million of annual Gross Merchandise ... Read more

Mission: Our mission is to spark moments of fun and fulfillment.

Company Updates

  • Fresh year, fresh paint! On our first day back in 2019, our amazing PeopleOps team surprised us with this new mural in the San Francisco office.

  • What daily habits make you successful? Tophatter's Sree Menon she takes time to read a physical newspaper everyday. Find out why in Inc.

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Tophatter – Why Work For Us?

Fast & Fun

Tophatter's mission is to spark moments of fun and filfillment.

We're building the shopping destination for the mobile era—a live, entertaining discovery experience that gets better each time you use it.

Tophatter is funded by leading Silicon Valley venture capital firms, including Goodwater Capital, August Capital and CRV. We are based in San Francisco and Shanghai, China.

When it comes to culture, collaboration and high energy sit at the core of Tophatter's team’s spirit—everyone is ready to jump in and solve problems as they arise. The work environment is energizing, and the word “no” is rarely uttered. The reason for this all-hands-on-deck approach is that the entire team is truly passionate about the Tophatter product—and we're looking for people who share our excitement to help make a difference as part of the team.

Benefits & Perks

Health Insurance

Comprehensive medical, dental and vision coverage. We cover 100% of premiums.

Retirement Savings

We offer traditional 401(k) and Roth plans to help you save for retirement.

Wellness & Health

Subsidized gym membership for Equinox sportsclubs and annual in-office biometric screenings & flu shots.


We have an unlimited, open vacation policy. Take the time you need.

Never Go Hungry

Delicious daily lunches and free snacks in the office.

Get Here Easily

We offer a monthly commuting subsidy to help you get to work.

Meet Nancy, one of our favorite customers.

Tophatter Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Ashvin Kumar
31 Ratings
  • "The best place I've ever worked"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Tophatter full-time


    I have high regard for the entirety of the exec team and the founders in particular. They are smart, creative, hard working, driven and passionate. Everybody is working on something important and your work matters here. Management is understanding and supportive when people have family events or personal difficulties employees are given the time they need to take care of things. Family and health definitely come first.

    Everybody at Tophatter is nice and I love coming in to work to see everybody.

    Unlike many other startups in the valley, Tophatter has a real business model. Management is very focused on growing the company while also maintaining profitability.


    If you too are hungry and passionate and care about your work, Tophatter is a great place to be. If not, you won't last here.

    Tophatter is a still a startup and it is unclear when and if it can get to unicorn status. Maybe it will do great; maybe it will stagnate.

    Tophatter has a relatively small team. This has its pluses and minuses. In particular, it does limit career opportunities in the sense that it is hard to get experience leading large teams.

    Advice to Management

    Keep fighting the good fight. Thanks for being awesome leaders and kind people. And unfortunately, its probably time to clear the air about the sexual harassment brouhaha.

See All 40 Reviews

Tophatter Photos

Tophatter photo of: Our hard working Customer Service and Trust and Safety team, winners of the 2014 Penny Wars fundraiser in support of the Leukemia and Lymphoma Society Light the Night Walk.
Tophatter photo of: Brainstorming at All-Hands
Tophatter photo of: The best view of the SF Bay is on it.
Tophatter photo of: Celebrating wins... we're on a boat!
Tophatter photo of: Saying thanks to team members on the Wall of Gratitude.
Tophatter photo of: The Magic Wall of Customer Quotes
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Tophatter Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Software Engineer Interview

    Anonymous Interview Candidate in Palo Alto, CA
    No Offer
    Negative Experience
    Easy Interview


    I applied through other source. The process took 1+ week. I interviewed at Tophatter (Palo Alto, CA) in February 2016.


    You get a programming challenge and after you complete it to their satisfaction they invite you onsite. The programming challenge is the only technical part, the onsites are just meet and greets. I liked the technical challenge, I wish more companies would do that.

    I liked the company but during the meet and greets I discovered two serious problems which are very likely to prevent the company from doing as well as it could do.

    1. Their user base is 90% female and they have 0 female engineers. This is a huge problem in Silicon Valley. You need to hire engineers which reflect your user base so the engineers will design products which make their users happy. The male and female brain both work in different ways and want to do different things so for males it will be harder to make things for women. How many female engineers so you think Pinterest has? I talked to a Tophatter engineer at one point where he mentioned he was trying things to increase user sign ups since it was a big problem... think I know why. :)

    2. Almost none of the engineers use the product. I asked the engineers and even co-founder how often they bought things. The answers ranged from "yea I make a lot of test purchases which aren't real transactions" to "well, I have bought a few jewelry pieces for my family a couple months ago". Even when I as a female signed up to look at the site I really didn't feel engaged enough to buy anything.

    I liked the people but there need to be real changes to have a really engaging product. I didn't get an offer probably because it was clear I wasn't that interested in the product already. I guess if you're interviewing there they want to see some rear kissing, not what they need to hear.

    Interview Questions

    • What did you do in your previous employment?   2 Answers
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