Working at Tophatter | Glassdoor

Tophatter Overview

San Francisco, CA
51 to 200 employees
2012
Company - Private
General Merchandise & Superstores
$100 to $500 million (USD) per year
Tophatter is the world’s fastest, most entertaining marketplace for mobile shoppers.

With the engagement and psychology of a game and the economics of a marketplace, Tophatter is redefining eCommerce. Tophatter generated over $300 million of GMV in ... Read more

Mission: To spark moments of fun and fulfillment.

Company Updates

  • We were featured in Fortune Magazine http://glassdoor.com/slink.htm?key=vQF9O

    This E-Commerce Startup is Profitable and Raised New Cash

    Early stage startups that achieve profitability are a rarity in Silicon Valley. Tophatter, a startup you have probably never heard of, may be an exception. The San Francisco-based startup, which has quietly been building a mobile e-commerce marketplace, says it's profitable but declined to say by how much.

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Tophatter – Why Work For Us?


Fast & Fun

Tophatter's mission is to spark moments of fun and filfillment.

We're building the shopping destination for the mobile era—a live, entertaining discovery experience that gets better each time you use it.

Tophatter is funded by leading Silicon Valley venture capital firms, including Goodwater Capital, August Capital and CRV. We are based in San Francisco and Shanghai, China.

When it comes to culture, collaboration and high energy sit at the core of Tophatter's team’s spirit—everyone is ready to jump in and solve problems as they arise. The work environment is energizing, and the word “no” is rarely uttered. The reason for this all-hands-on-deck approach is that the entire team is truly passionate about the Tophatter product—and we're looking for people who share our excitement to help make a difference as part of the team.

Benefits & Perks

Health Insurance

Comprehensive medical, dental and vision coverage. We cover 100% of premiums.

Retirement Savings

We offer traditional 401(k) and Roth plans to help you save for retirement.

Wellness & Health

Subsidized gym membership for Equinox sportsclubs and annual in-office biometric screenings & flu shots.

Vacation

We have an unlimited, open vacation policy. Take the time you need.

Never Go Hungry

Delicious daily lunches and free snacks in the office.

Get Here Easily

We offer a monthly commuting subsidy to help you get to work.

Meet Nancy, one of our favorite customers.

Tophatter Reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Ashvin Kumar
30 Ratings
  • "Amazing Company + Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tophatter full-time

    Pros

    Rapid growth - The company has very loyal users and has now expanded internationally. Growth prospects are promising.

    Thoughtful leadership - Executive team is transparent and makes effort to explain decision rationale. Leadership also pays close attention to the employee experience.

    Innovative business model - Discovery marketplace model of e-commerce is future-proof

    Cons

    Not many. If you're expecting a cushy job there are better places to find one.

    Advice to Management

    Keep it up

See All 37 Reviews

Tophatter Photos

Tophatter photo of: Our hard working Customer Service and Trust and Safety team, winners of the 2014 Penny Wars fundraiser in support of the Leukemia and Lymphoma Society Light the Night Walk.
Tophatter photo of: Brainstorming at All-Hands
Tophatter photo of: The best view of the SF Bay is on it.
Tophatter photo of: Celebrating wins... we're on a boat!
Tophatter photo of: Saying thanks to team members on the Wall of Gratitude.
Tophatter photo of: The Magic Wall of Customer Quotes
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Tophatter Interviews

Experience

Experience
60%
16%
24%

Getting an Interview

Getting an Interview
54%
34%
6%
3
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Software Engineer Interview

    Anonymous Interview Candidate in Palo Alto, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 1+ week. I interviewed at Tophatter (Palo Alto, CA) in February 2016.

    Interview

    You get a programming challenge and after you complete it to their satisfaction they invite you onsite. The programming challenge is the only technical part, the onsites are just meet and greets. I liked the technical challenge, I wish more companies would do that.

    I liked the company but during the meet and greets I discovered two serious problems which are very likely to prevent the company from doing as well as it could do.

    1. Their user base is 90% female and they have 0 female engineers. This is a huge problem in Silicon Valley. You need to hire engineers which reflect your user base so the engineers will design products which make their users happy. The male and female brain both work in different ways and want to do different things so for males it will be harder to make things for women. How many female engineers so you think Pinterest has? I talked to a Tophatter engineer at one point where he mentioned he was trying things to increase user sign ups since it was a big problem... think I know why. :)

    2. Almost none of the engineers use the product. I asked the engineers and even co-founder how often they bought things. The answers ranged from "yea I make a lot of test purchases which aren't real transactions" to "well, I have bought a few jewelry pieces for my family a couple months ago". Even when I as a female signed up to look at the site I really didn't feel engaged enough to buy anything.

    I liked the people but there need to be real changes to have a really engaging product. I didn't get an offer probably because it was clear I wasn't that interested in the product already. I guess if you're interviewing there they want to see some rear kissing, not what they need to hear.

    Interview Questions

    • What did you do in your previous employment?   2 Answers
See All 38 Interviews

Tophatter Awards & Accolades

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