Working at Total Quality Logistics | Glassdoor

Total Quality Logistics Overview

Cincinnati, OH
1001 to 5000 employees
Company - Private
Transportation Management
$2 to $5 billion (USD) per year
At TQL, motivated employees from coast to coast help arrange thousands of freight movements every day. By hiring the right people, delivering the right technology and doing the right thing, it has propelled us from a Cincinnati start-up to the second largest freight brokerage ... Read more

Mission: To exceed the customer's expectations at all times and handle their transportation requirements from the moment of pickup until delivery, 24 hours a day, 7 days a week, 365 days a year.

Glassdoor Awards

Best Places to Work: 2016 (#48)

Top CEOs: 2015 (#42)

Total Quality Logistics Video

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Total Quality Logistics – Why Work For Us?

Total Quality Logistics (TQL) helps move products from point A to point B throughout North America. Essentially, we keep America moving for you and everyone else who buys anything.

Our customers have freight that needs to be moved. We find the right transportation provider to move that freight, bringing the customer and carrier together and creating the perfect solution for the pickup and delivery of almost any product imaginable. 

So, why a career in logistics? Companies spend hundreds of millions of dollars on truckload transportation, and every year more and more turn to third-party logistics providers (3PLs) like us to handle their needs.

Total Quality Logistics (TQL) is part of a $350 billion-dollar industry that gives our Sales Representatives the opportunity for unlimited compensation and career growth. We are the second largest freight brokerage firm in the nation. Yet, we only represent 4% of the market share. For the right people, the opportunity is here and now. Don’t miss out.

We need the best to fill positions in sales, customer service, IT, recruiting, accounting/finance, and so much more.


TQL is a workplace full of positive energy and passionate professionals. Transportation logistics is a fast-paced, constantly changing industry and the people who do this job are highly driven and intensely focused at finding success in any situation – for their customers, themselves, and their teammates.

We unwind and refocus by celebrating the people and the culture that we have created at TQL every chance we get -- in big and small ways. We host lots of parties and after-hours events from rooftop patio parties to company-wide competitions. Many of the offices participate in intramural or recreational sports teams. And through our TQL Cares program, employees volunteer in the community together. Strong teams are built by strong relationships both inside and outside of the office.

We are a multi-billion dollar leader in the 3PL industry. Our fast-paced, energetic sales model and state-of-the-art technology has propelled us from a startup to the second largest freight brokerage firm in North America.

Fierce dedication to our winning principles – integrity, honesty and teamwork – gives us the edge to continually exceed the expectations of its employees, customers and carriers, and makes this a company people are proud to be associated with. Do you have what it takes?

Mike Keane | Vice President of Sales
TQL was my first “real” job out of college. We didn’t have a fancy building or amenities back then. But when I came in for my job shadow, I could feel the energy in the room. People were on the phones negotiating or fixing problems. Although it was bare bones, the energetic atmosphere attracted me and I’ve been here for 10 years now.

Bryan Tyson |  Group Sales Manager
I was new to the area when I joined TQL. I did not know many people at all. Now I can’t go anywhere around town without running into someone I know. I have made lifelong friends while working at TQL, and the events and activities that the company plans for us truly make us a unique group.


We are a multi-billion dollar leader in the 3PL industry. Our fast-paced, energetic sales model and state-of-the-art technology has propelled us from a startup to the one of the largest freight brokerage firms in North America.

We partner with colleges across the nation to recruit top talent, inviting all majors to start their career at one of our 57 locations. Austin, Vegas, Chicago to name a few. Watch the video below to see us in action. You don't want to miss this incredible opportunity. 


TQL is a multi-billion dollar leader in the 3PL industry. Our energetic sales model and state-of-the-art technology has propelled us from a Cincinnati startup to one of the largest freight brokerage firms in North America.

Why TQL?

  • Go anywhere - relocation opportunities
  • High-energy, fun-filled culture
  • Best training and technology in the business
  • Unlimited compensation structure for sales professionals
  • Rapid growth - we have numerous start dates to make your transition easier

Total Quality Logistics Reviews

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Total Quality Logistics Founder, CEO, and President Kenneth Oaks
Kenneth Oaks
1,677 Ratings
  • Featured Review

    Helpful (58)

    "I’m in my 20s and making Six figures."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Account Executive in Charleston, SC
    Current Employee - Logistics Account Executive in Charleston, SC
    Positive Outlook
    Approves of CEO

    I have been working at Total Quality Logistics full-time (More than 3 years)


    The chance to make a lot of money. Everyone here is willing to help everyone else. All the STLs and SGLs are great and always helping out. The environment is laid back even though the job is hard.


    I was told when I started it would be hard and told all the negative things about the job. They weren’t just trying to scare me, it really is hard. It’s way harder than I thought it would be. I didn’t start making commission until almost 2 years. I was coming in at 7 and leaving at 6 everyday and it eventually paid off and now I’m extremely happy. I went through spurts of wanting to quit a few times but I’m extremely happy I stayed because I’m making money that I never thought I would be able to now. I’ve seen so many people quit and not stick it out.

    Advice to Management

    New manager in the office and things are awesome. He genuinely seems to care and wants his employees to all be successful.

See All 2,268 Reviews

Total Quality Logistics Photos

Total Quality Logistics photo of: Pittsburgh Women in Logistics Group
Total Quality Logistics photo of: Ragnar Race 2018
Total Quality Logistics photo of: Denver Beach Day
Total Quality Logistics photo of: Atlanta Axe Throwing Outing
Total Quality Logistics photo of: Detroit Team Outing
Total Quality Logistics photo of: Ragnar Race 2018
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Total Quality Logistics Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (40)  

    LAET Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience


    I applied online. The process took a week. I interviewed at Total Quality Logistics (Austin, TX) in July 2016.


    it was lengthy. definitely go into depth trying to learn about the type of person you are your goals in life and how motivated you are. They are looking for true hustlers ready to grind it out for the big bucks. there is also a drug test phone interview and the last round is a couple of shadows ending with a interview with the manager if you make it.

    Interview Questions

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Total Quality Logistics Awards & Accolades

  • Fortune’s Best Workplaces for Millennials, Fortune, 2017
  • CareerBliss 50 Happiest Companies, CareerBliss, 2017
  • 101 Best and Brightest Companies to Work For (National), 101 Best and Brightest, 2016
  • Achievers 50 Most Engaged Workplaces™, Achievers, 2017
  • Military Friendly Employer, Military Friendly, 2017
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