Working at Totango | Glassdoor

Totango Overview

San Mateo, CA
51 to 200 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Totango started in 2010 when Guy Nirpaz, Omer Gotlieb, and Oren Raboy saw an opportunity to use the cloud to process billions of customer signals and make meaning for customer-facing teams. We have pioneered the growing customer success industry and now we’re the ... Read more

Mission: In a digital world where the customer is in the driver seat, we enable enterprises to center around their customers and increase overall customer lifetime value. Align your company’s success with your customer’s success. That’s Totango’s ... Read more

Company Updates

  • Expanding our leadership means a need for expanding their teams! Although we’re less than two months into 2019, we’re in full execution mode, working to capitalize on another year of significant business growth and see our vision of the Customer Centered Economy take root.

    New executives to the Totango leadership team: Hamutal Russo, CFO; Bob Crissman, SVP of Channels; and Anne Ting, SVP of Marketing. Hamutal, Bob, and Anne are seasoned industry veterans who bring unique leadership expertise and a wealth of knowledge in key business development areas.

    Are you the right person to join these teams and help make Totango even more successful? Check out our Careers page or send us an email at and let's keep things moving in 2019!

    Totango Welcomes Seasoned Industry Leaders to Executive Team

    Last year, we experienced record business growth-we more than doubled our revenue and customer base, tripled our engineering and support staff, introduced Totango Spark, a next generation flagship customer success solution, and announced a go-to-market partnership with SAP among many

  • Discover how leading enterprises are driving positive change to meet these modern demands with the latest technologies and innovations. Join Totango at the CRM event of the year - SAP Customer Experience LIVE on October 10-11, 2018 in Barcelona, Spain.

    Together with SAP, Totango is enabling customer-centric enterprises to operationalize their customer data, driving the entire organization to exceed customer adoption, retention, expansion, and advocacy goals.

    Customer Success events

    Learn more about the premier customer success events where you can come and meet Totanto.

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Totango – Why Work For Us?

We started in 2010 when we saw an opportunity to use the cloud to process billions of customer signals and understand meaning for customer-facing teams. We pioneered the growing customer success industry and are the leading enterprise customer success platform for recurring revenue businesses.

Hundreds of global businesses manage customers using Totango. Our enterprise suite of products allows you to connect customer data, monitor health changes, and proactively engage your customers - all within one powerful, integrated platform.

Employee Success = Customer Success

We go far beyond competitive compensation and comprehensive health care!

Fully-Stocked Kitchen

Fresh fruits & veggies, a variety of coffees & teas, and tons of other snacks to indulge throughout your day! #SousVideEggs

Catered Office Lunches

Twice weekly choose-your-own catered lunch from a smorgasbord of options!

Subsidized Gym Pass

HQ is next door to a Crunch Fitness center so you can walk to where you run, climb, and lift!

Daily Trivia Challenge

Without it, how would you exercise your ability to name every actor that played James Bond?

Outrageous Traditions

Birthdays, milestones, sales wins, holidays, a new tradition and new reasons to celebrate!

Paid Vacation Time

Descretionary PTO - what's work without some time off to play?

Totango Reviews

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Recommend to a friend
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Guy Nirpaz
15 Ratings
  • Featured Review

    "Totango is on to something"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management
    Current Employee - Product Management
    Positive Outlook
    Approves of CEO

    I have been working at Totango full-time (Less than a year)


    Totango is riding on a high. The high of having deployed the largest CS project in Enterprise history in record time!The excitement is palpable! Fairly flat management structure with freedom to perform and execute. Good mix of young blood with solid enterprise veterans. Everyone is treated with respect and lots of characters to always have fun! 2019 and 2020 will be defining years! Key hires are in place to take the company to new heights!


    None really! I sincerely feel the company is being a bit conservative. We need to ride the high and grab market share more aggressively since the competition is clearly all hype and no substance!

    Advice to Management

    We need to ramp up marketing and sales and get more aggressive!

See All 21 Reviews

Totango Photos

Totango photo of: Team
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Totango Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 3 days. I interviewed at Totango.


    Recruiter contacted me and set up a call. Phone screen followed by an onsite and an aptitude assessment. Pretty straight forward. Got along with everyone I talked to and was very interested in next steps.

    Interview Questions

    • Q: What is your process?
      Q: Why do you want to work in sales?   Answer Question
See All 9 Interviews

Totango Awards & Accolades

  • CODiE Award - Best Customer Success Management Solution, SIIA CODiE Awards, 2016
  • CODiE Award - Best CRM Mobile Application, SIIA CODiE Awards, 2016
  • Golden Stevie - Relationship Management Solution - New Version, Stevie® Awards, 2017
  • Golden Stevie - Best New Relationship Management Solution, Stevie® Awards, 2015
  • CloudBeat Innovation Showdown Winner, CloudBeat, 2013
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