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TouchPoint Contact Centers

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TouchPoint Contact Centers

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TouchPoint Contact Centers Overview

2.7
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TouchPoint Contact Centers, Inc. was founded to give businesses an alternative to the traditional call center outsourcing companies. These traditional players treat contact center services like a commodity, and accept high attrition, low skill levels and mediocre service as a ...
Mission: At TouchPoint, we believe that low attrition, world class service and true customer focused management is not only achievable, but is the only way to run a contact center. We have created a business model that changes the game for contact centers – we pay our associates better, ...

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TouchPoint Contact Centers Reviews

TouchPoint Contact Centers14
2.7
42%
Recommend to a Friend
63%
Approve of CEO
TouchPoint Contact Centers President Chris Eisdorfer
Chris Eisdorfer
7 Ratings
    5.0
    Administrative Assistant
    Current Employee, more than 5 years
    Henderson, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was very nice and nice

    Cons

    Fast spiced environment and to loud if people

    See All 14 Reviews

    Diversity & Inclusion at TouchPoint Contact Centers

    2.6
    (3 Reviews)

    TouchPoint Contact Centers Photos

    + Add Photo
    TouchPoint Contact Centers photo of: MISSING VALUE

    TouchPoint Contact Centers Interviews

    Experience
    Positive100%
    Getting an Interview
    Applied online100%
    Difficulty
    1.7
    Average
    HardAverageEasy

    1. Release Specialist Interview

      Anonymous Employee in United States
      No Offer
      Positive Experience
      Easy Interview

      Interview

      Phone interview was easy, computer check to ensure would work. Person on the phone was very personable and willing to answer all questions I had regarding the company, type of work, and working from home.
      Interview

      Do you have a quiet distraction free place to work in your home

      Answer Question

    See All 3 interviews

    TouchPoint Contact Centers Awards & Accolades

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    TouchPoint Contact Centers FAQ

    (10 Questions)

    All answers shown come directly from TouchPoint Contact Centers Reviews and are not edited or altered.

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    What are perks and other benefits like at TouchPoint Contact Centers?

    ...They fire you before you can get benefits....

    April 17, 2021

    Read more

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