I have been working at TrackMaven full-time (More than a year)
Excellent place to work if you don't want work in the same groove year after year. Our product changes rapidly to keep up with customers and ahead of competitors, so every quarter feels new and exciting. This also means stepping outside of explicit duties to help out with the business, which can be challenging but is always rewarding.
Super approachable and savvy leadership team. You can set time with the CEO to talk about professional development, the chief product officer will share the roadmap any time, and the president will come in early or stay late to hear your thoughts.
Customers ALWAYS come first. If you want to just "sell" people and pass them off you won't do well here. There is a huge emphasis on SERVING customers, providing value throughout the sales process and partnership, and setting our customers up for success. It's a huge difference from other sales roles I've had.
Leadership on the revenue (sales, account management, marketing) side of the house prefers to use the reins, rather than spurs. You're given a lot of leeway to try whatever strategies, tactics, and approaches will help move the needle.
Sales leadership gives you lots of free rein with deals but they're phenomenal guides when it comes to sales training. I've learned so much about selling on value and building trust (rather than features) because we're in a super crowded market and that always helps set you apart as a sales person.
It's definitely a meritocracy on the revenue side, which some people don't like. You need to create opportunities for yourself in addition to what's given to you by SDRs and marketing.
Small company that changes quickly and frequently--not for everyone but if you like to change things up this is great.
Highly competitive market which can be tough.
Advice to Management
Continue to facilitate interactions across teams--everyone enjoys these and it helps to build empathy and contributes to more creative collaborations.
Several weeks ago, I applied to TrackMaven for a marketing position. The first interview was over the phone. The second was in-person. The first interviewer spent twenty minutes belittling my experience. The second employee ended the interview abruptly. Both interviewers explained how outside competition had caught up with the company. The vibe of the office was tense.