Trader Joe's Careers | Glassdoor

Trader Joe's Overview

Monrovia, CA
10000+ employees
1967
Company - Private
Grocery Stores & Supermarkets
$10+ billion (USD) per year
When it comes to grocery chains, Trader Joe's isn't your average Joe.

The company has 460+ stores in 41- states and about 38,000 employees dubbed “Crew Members”. The Crew Members are hard-working, fun ... Read more

Mission: The company’s philosophy is to bring their customers the best food and beverage values; provide them with information to help make informed buying decisions and to create stores filled with fun, friendliness and genuine care for customers.


Glassdoor Awards

Best Places to Work: 2017 (#33), 2013 (#24), 2012 (#9), 2011 (#16)

Best Places to Interview: 2017 (#77)

Trader Joe's – Why Work For Us?


It all started in the 50s... Would you believe we started out as a small chain of convenience stores? It’s true. Way back in 1958. We were called Pronto Markets. In ‘67, our founder, the original Trader Joe, changed our name (yes, to Trader Joe’s) and the way we do business.

We made the stores bigger (if you can imagine), decked the walls with cedar planks and donned our crew in cool Hawaiian shirts. Most importantly, we started packaging innovative, hard-to-find, great-tasting foods under the “Trader Joe’s” name. That cut our costs and saved you money. Still does. And that’s important, because “Value” is a concept we take very seriously. And by ‘Value,’ we mean great everyday prices on all of our great products — no sales, no gimmicks, no clubs to join, no special cards to swipe...


How do we do it?

 
  • We buy direct from suppliers whenever possible, we bargain hard to get the best price, and then pass the savings on to you.
  • If an item doesn’t pull its weight in our stores, it goes away to gangway for something else.
  • We buy in volume and contract early to get the best prices.
  • Most grocers charge their suppliers fees for putting an item on the shelf. This results in higher prices... so we don’t do it.
  • We keep our costs low — because every penny we save is a penny you save.

It’s not complicated. We just focus on what matters — great food + great prices = Value.

What We Do

At Trader Joe’s, we create an outstanding customer experience around the discovery and enjoyment of amazing food and beverages. It’s what we do, and our Crew is our bread and butter, alongside the Trader Joe’s Bread and Butter.

It’s what we do – in every store, every day – that makes us Trader Joe’s.

Is It You?

We are looking for hard-working, fun people—people with a passion for food, learning, and creating delight for others. We take our job seriously, wear ourselves lightly, and are always looking to improve our Crew.

Benefits

We treat our Crew like our bread and butter. Because we know quality benefits play a vital role in promoting the health and well-being of our Crew Members and their families, we offer:

  • Competitive Pay
  • Generous Retirement Plan
  • Health Care (Medical, Prescription, Dental, Vision)
  • Paid Time Off
  • Family and Medical Leave
  • Short & Long Term Disability
  • Life Insurance
  • Crew Member Assistance Program
  • 10% discount on all TJ’s Products
  • Cool Shirts & Name Tags
  • Training Programs
  • Regular Product Tastings
  • Leadership Development Courses




Crew

The Crew is Trader Joe’s heart and soul. As a member of the Crew, you do a little of everything—and handle a lot. So does everyone along with you. Working the cash registers, receiving and unloading deliveries, stocking shelves, building displays, cleaning the floor, answering questions about Trader Joe’s products, and just generally making sure that every customer has a fun, friendly and informative shopping experience—that’s a little of everything. That’s a lot.

 

Merchant

Merchants are exclusively promoted from Trader Joe’s Crew Members. Having demonstrated a deep commitment to their community, Merchants are tasked to do it all, like the Crew, and to set the example. From working the cash registers and receiving and unloading deliveries to answering questions about products, and making sure that every customer has a fun, friendly and informative shopping experience—Merchants get it done and always quest for ways to do it better.

 

Mate

Mates are store leaders. Promoted from Crew Members who excel in their roles, as well as qualified external candidates, Mates do it all and provide direction and training to the Crew. From working the cash registers and stocking shelves to building displays, and making sure that every customer has a fun, friendly and informative shopping experience—Mates work side by side with and develop the Crew to ensure that the work is executed with excellence and efficiency.


Captain

The Captain (always promoted from within—a Mate that has exemplified unwavering integrity and commitment) is the leader of the store. With the assistance of a team of Mates, the Captain directs the strategy and develops the Crew. They do it all on the floor of the store (there are no offices). From working the cash registers to making sure that every customer has a fun, friendly and informative shopping experience—the Captain works with and leads the Crew to continuously optimize every process.

Trader Joe's Reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
1,064 Ratings
  • Featured Review

    Helpful (32)

    "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Trader Joe's full-time

    Pros

    Great company to work for. Upbeat, fun environment while keeping it professional when it comes to customer service. Great benefits when you're there as a full time worker.

    Cons

    Not a set schedule but depending on the schedule writer they can be flexible with time and hours.

See All 1,999 Reviews

Trader Joe's Photos

Trader Joe's photo of: Trader Joe
Trader Joe's photo of: Trader Joe's and the day to day customer shopping in the fresh fruits and vegetables isle.
Trader Joe's photo of: Front Entrance
Trader Joe's photo of: An Amazing place
Trader Joe's photo of: Fun fun fun
Trader Joe's photo of: Our new store
See All PhotosSee All

Trader Joe's Interviews

Experience

Experience
71%
17%
10%

Getting an Interview

Getting an Interview
84%
7%
4%
2
0
0

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (39)  

    Crew Member Interview

    Anonymous Employee in Lincoln, NE
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Trader Joe's (Lincoln, NE).

    Interview

    I went into the store and handed the acting manager my application. She looked it over, then immediately asked, "What's your favorite Trader Joe's item?" I answered, and then she signed me up for an interview the very next day. I had an interview with the assistant manager, where he took me to the back of the store and we sat in chairs across from each other. It was very casual. He asked me very normal questions about why I wanted to work at TJ's and what I was hoping to do. He was friendly and I answered everything in a friendly but concise manner. I had prepared for most of the questions he'd asked. When the interview was over I asked him questions about himself. He then invited me to come for a second interview with the store manager. The second interview was much the same and he asked nearly the same questions. I asked him a lot of questions about himself and his opinion of the store and he spent most of the interview talking--more than I did actually. At the end of the interview he asked me to reapply for a manager position and mentioned that if I didn't get the management position he'd hire me as a crew member. Very laid back and earnest interview process. There was no background check or drug test.

    Interview Questions

See All 685 Interviews

Trader Joe's Awards & Accolades

  • Employees' Choice -50 Best Places to work, Glassdoor, 2013
  • Employees’ Choice - 50 Best Places to Work, Glassdoor, 2012
  • Employees’ Choice - 50 Best Places to Work, Glassdoor, 2011
See More

Work at Trader Joe's? Share Your Experiences

Trader Joe's
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or