Trader Joe's Careers | Glassdoor

Trader Joe's Careers

Monrovia, CA
10000+ employees
1967
Company - Private
Grocery Stores & Supermarkets
$10+ billion (USD) per year
When it comes to grocery chains, Trader Joe's isn't your average Joe.

The company has 460+ stores in 41- states and about 38,000 employees dubbed “Crew Members”. The Crew Members are hard-working, fun ... Read more

Mission: The company’s philosophy is to bring their customers the best food and beverage values; provide them with information to help make informed buying decisions and to create stores filled with fun, friendliness and genuine care for customers.


Glassdoor Awards

Best Places to Work: 2020 (#14), 2019 (#23), 2018 (#70), 2017 (#33), 2013 (#24), 2012 (#9), 2011 (#16)

Top CEOs: 2019 (#93)

Best Places to Interview: 2017 (#77)

Trader Joe's – Why Work With Us?


It all started in the 50s... Would you believe we started out as a small chain of convenience stores? It’s true. Way back in 1958. We were called Pronto Markets. In ‘67, our founder, the original Trader Joe, changed our name (yes, to Trader Joe’s) and the way we do business.

We made the stores bigger (if you can imagine), decked the walls with cedar planks and donned our crew in cool Hawaiian shirts. Most importantly, we started packaging innovative, hard-to-find, great-tasting foods under the “Trader Joe’s” name. That cut our costs and saved you money. Still does. And that’s important, because “Value” is a concept we take very seriously. And by ‘Value,’ we mean great everyday prices on all of our great products — no sales, no gimmicks, no clubs to join, no special cards to swipe...


How do we do it?

 
  • We buy direct from suppliers whenever possible, we bargain hard to get the best price, and then pass the savings on to you.
  • If an item doesn’t pull its weight in our stores, it goes away to gangway for something else.
  • We buy in volume and contract early to get the best prices.
  • Most grocers charge their suppliers fees for putting an item on the shelf. This results in higher prices... so we don’t do it.
  • We keep our costs low — because every penny we save is a penny you save.

It’s not complicated. We just focus on what matters — great food + great prices = Value.

What We Do

At Trader Joe’s, we create an outstanding customer experience around the discovery and enjoyment of amazing food and beverages. It’s what we do, and our Crew is our bread and butter, alongside the Trader Joe’s Bread and Butter.

It’s what we do – in every store, every day – that makes us Trader Joe’s.

Is It You?

We are looking for hard-working, fun people—people with a passion for food, learning, and creating delight for others. We take our job seriously, wear ourselves lightly, and are always looking to improve our Crew.

Benefits

We treat our Crew like our bread and butter. Because we know quality benefits play a vital role in promoting the health and well-being of our Crew Members and their families, we offer:

  • Competitive Pay
  • Generous Retirement Plan
  • Health Care (Medical, Prescription, Dental, Vision)
  • Paid Time Off
  • Family and Medical Leave
  • Short & Long Term Disability
  • Life Insurance
  • Crew Member Assistance Program
  • 10% discount on all TJ’s Products
  • Cool Shirts & Name Tags
  • Training Programs
  • Regular Product Tastings
  • Leadership Development Courses




Crew

The Crew is Trader Joe’s heart and soul. As a member of the Crew, you do a little of everything—and handle a lot. So does everyone along with you. Working the cash registers, receiving and unloading deliveries, stocking shelves, building displays, cleaning the floor, answering questions about Trader Joe’s products, and just generally making sure that every customer has a fun, friendly and informative shopping experience—that’s a little of everything. That’s a lot.

 

Merchant

Merchants are exclusively promoted from Trader Joe’s Crew Members. Having demonstrated a deep commitment to their community, Merchants are tasked to do it all, like the Crew, and to set the example. From working the cash registers and receiving and unloading deliveries to answering questions about products, and making sure that every customer has a fun, friendly and informative shopping experience—Merchants get it done and always quest for ways to do it better.

 

Mate

Mates are store leaders. Promoted from Crew Members who excel in their roles, as well as qualified external candidates, Mates do it all and provide direction and training to the Crew. From working the cash registers and stocking shelves to building displays, and making sure that every customer has a fun, friendly and informative shopping experience—Mates work side by side with and develop the Crew to ensure that the work is executed with excellence and efficiency.


Captain

The Captain (always promoted from within—a Mate that has exemplified unwavering integrity and commitment) is the leader of the store. With the assistance of a team of Mates, the Captain directs the strategy and develops the Crew. They do it all on the floor of the store (there are no offices). From working the cash registers to making sure that every customer has a fun, friendly and informative shopping experience—the Captain works with and leads the Crew to continuously optimize every process.

Trader Joe's Reviews

  • Featured Review

    Helpful (11)

    "Great company to work at"

    StarStarStarStarStar
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Trader Joe's full-time

    Pros

    Company cares about its employees.

    Cons

    Can't really think of any.

See All 3,021 Reviews

Trader Joe's Photos

Trader Joe's photo of: Trader Joe
Trader Joe's photo of: trader joe's
Trader Joe's photo of: worst place ever
Trader Joe's photo of: Trader Joe's 7.3 miles to the north of Pleasanton dentist Amador Dental & Orthodontic
Trader Joe's photo of: Trader Joe's 6 miles away to the north of Hanson dentist Freeman Dental Associates
Trader Joe's photo of: Trader Joes
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Trader Joe's Interviews

Experience

Experience
71%
17%
12%

Getting an Interview

Getting an Interview
82%
11%
5%
2
0
0
0

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (83)  

    Crew Member Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Trader Joe's.

    Interview

    Very casual, asked general interview questions. They are mostly looking for someone who loves to work in a team-oriented environment, who is excited to come to work, and wants to represent the company in the best way.

    Interview Questions

    • How would your co-workers describe you?   6 Answers
See All 895 Interviews

Trader Joe's Awards & Accolades

  • Employees’ Choice - 50 Best Places to Work, Glassdoor, 2011
  • Employees’ Choice - 50 Best Places to Work, Glassdoor, 2012
  • Employees' Choice -50 Best Places to work, Glassdoor, 2013
See More

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