Very loyal customers. Fortunately it keeps them busy so there's always work.
No administrative training i.e. filling out work orders, hazard assessments, invoices, warranty forms, vehicle inspections,,,all paperwork. Very little training or support regarding any of the proper work procedures and management or office staff don't answer their phone to help at all. No leadership or encouragement what so ever.
Advice to Management
You can get more out of your employees if you offer a little encouragement or positive feedback every once and awhile in between all the negative. I don't have any management training myself but I believe that's like management 101.
I applied through an employee referral. The process took 1 day. I interviewed at Trail Appliances Alberta (Calgary, AB (Canada)) in November 2014.
they ask you behavioral questions, How you deal with difficult customer? They called me for interview with the manager, then manager asked me some behavioral questions, How to deal with difficult situation, and then after 2-3 days i got a call from hr person that i am selected for the interview.
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