Working at Trail Appliances Alberta | Glassdoor

Trail Appliances Alberta Overview

Calgary, AB (Canada)
201 to 500 employees
1974
Company - Private
Consumer Electronics & Appliances Stores
Unknown / Non-Applicable
Unknown
Family owned and operated since 1974, Trail Appliances is the leading independent appliance retailer in Western Canada with 15 stores in Alberta, Saskatchewan and British Columbia.

Trail Appliances Alberta Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Wally Broderick
5 Ratings
  • Helpful (4)

    "Lack of Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Very loyal customers. Fortunately it keeps them busy so there's always work.

    Cons

    No administrative training i.e. filling out work orders, hazard assessments, invoices, warranty forms, vehicle inspections,,,all paperwork. Very little training or support regarding any of the proper work procedures and management or office staff don't answer their phone to help at all. No leadership or encouragement what so ever.

    Advice to Management

    You can get more out of your employees if you offer a little encouragement or positive feedback every once and awhile in between all the negative. I don't have any management training myself but I believe that's like management 101.

See All 21 Reviews

Trail Appliances Alberta Photos

Trail Appliances Alberta photo of: Our Store Front
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Trail Appliances Alberta Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Difficulty

2.0
Average

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  1.  

    Customer Service Interview

    Anonymous Employee in Calgary, AB (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Trail Appliances Alberta (Calgary, AB (Canada)) in November 2014.

    Interview

    they ask you behavioral questions, How you deal with difficult customer? They called me for interview with the manager, then manager asked me some behavioral questions, How to deal with difficult situation, and then after 2-3 days i got a call from hr person that i am selected for the interview.

    Interview Questions

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Trail Appliances Alberta Awards & Accolades

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