Working at TransNational | Glassdoor

TransNational Overview

Rosemont, IL
51 to 200 employees
Company - Private
Financial Transaction Processing
$10 to $25 million (USD) per year
TransNational Payments was founded in 1999 with the purpose of transforming the payment processing industry by providing a breath of fresh air into the market of merchant services. Today, we are a leading electronic payment processor headquartered in Rosemont, IL, with an ... Read more

Mission: TransNational Payments operates on the concept of full disclosure and provides simple and stress-free payment solutions to help businesses succeed. Our clients depend on us for fast and secure payment processing, while we educate and service them in the highest certified manner ... Read more

TransNational – Why Work With Us?

We Do It For Honesty and Integrity

After 16 years of dedicated sales experience, John Pitzaferro founded TransNational Payments to break the industry mold by creating a full disclosure environment built on honesty and integrity. For almost two decades, TransNational Payments has continued to evolve the fast-paced merchant services industry with cutting-edge technology and unmatched customer support.

Our sales and operations teams are always on their game by being able to assist each merchant's unique business requests. This character of the TransNational Payments' family has allowed us to build long-lasting relationships with our clients and community. We hope to continue improving the payments industry by helping our employees grow and succeed, while educating and servicing business owners at the highest certified manner.

We Do It For Our People

We focus not just on making payments simple and secure, but also on recognizing the accomplishments of our staff. Voted Chicago Tribune’s Top 100 Workplaces three out of the last five years, we've built an environment that encourages growth, collaboration, and above all, fun. We help boost employee involvement in the community by being one of the few offices that gives each employee a paid volunteer day. How cool is that?

We Do It For Our Community

At our core, we're a company that prides itself on contributing to the community beyond the walls of the workplace. From partnering with national community outreach organizations to organizing scholarships for local high schools, it's our responsibility to increase awareness, serve, and respect our society as citizens of one world. Our employees take pride in working for a company that represents a positive force in the community.


For over 15 years, ORPHANetwork assists hundreds of orphaned children through six orphanages across Nicaragua. We are proud to support their efforts with an annual fundraiser, Party with a Purpose, where our CEO John Pitzaferro brings everyone together to raise awareness and drive support for the community of Nueva Vida, Nicaragua. Over the past 7 years, we have provided two million meals, medical care, and education for 1,2000 children in the community, while reducing malnourishment by 50%. Learn more about Party with a Purpose

Fellowship Housing

Based out of the suburbs of Chicago, Fellowship Housing has been assisting homeless single mothers and children for over 20 years. Their transitional housing programs offer mentoring, financial counseling, and help in securing employment for its members. The program has resulted in a 90% success rate, serving over 200 families and 600 individuals. TransNational Payments is proud to be a part of such an important cause. Learn more about Fellowship Housing.

Wounded Warrior Project

For over ten years, the Wounded Warrior Project (WWP) has helped over 100,000 injured veterans and military members and over 25,000 family members through a variety of support services. TransNational Payments is honored to be an annual contributor to WWP’s cause and initiatives by supporting those that have sacrificed so much. Learn more about Wounded Warrior Project.

Habitat for Humanity

Since its founding in 1976, Habitat for Humanity has rehabilitated or preserved more than 800,000 homes in nearly 1,400 communities across the United States and about 70 countries across the globe, making them the largest not-for-profit builder in the world. TransNational Payments lends a helping hand in the community through Habitat’s annual BlitzBuild initiative. Learn more about Habitat for Humanity.

Special Olympics

Founded in 1968, Special Olympics is the largest global sports organization for children and adults with intellectual disabilities, providing training and competitions to over 4.4 million athletes in 170 countries. Every year, TransNational Payments’ employees participate in local fundraising and volunteer events, including the Polar Plunge and Plane Pull events in Chicago. Also, our corporate giving program backs a dollar-for-dollar match for each employee donation. Learn more about Special Olympics.

TransNational Reviews

  • Helpful (4)

    "Installation Technician"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Technician in Rosemont, IL
    Current Employee - Installation Technician in Rosemont, IL
    Positive Outlook
    Approves of CEO

    I have been working at TransNational (Less than a year)


    Best company I have worked for in a very long time. Professional office where everyone works with one another with mutual respect. Room for growth. My bosses Renita Spivey, Beverly Crow and Emma are always encouraging, supportive and ready to help. The culture here is amazing. The starting pay is far less than I am used to; however, the opportunity to advance is genuine and the work culture and environment are worth the temporary decrease in pay.
    I see myself retiring from this company!!!


    Would rather be located downtown Chicago.

    Advice to Management

    Keep up the good work

See All 58 Reviews

TransNational Photos

TransNational photo of: Annual President's Club where we recognize our top account managers and sales teams
TransNational photo of: TransNational Payments sponsors local scholar athletes
TransNational photo of: Polar Plunge!
TransNational photo of: Our founder and CEO, John Pitzaferro, on his trip to support the children of Nueva Vida, Nicaragua
TransNational photo of: Celebrating another successful year at TransNational Payments
TransNational photo of: Annual Party with a Purpose to benefit the ORPHANetwork
See All PhotosSee All

TransNational Interviews



Getting an Interview

Getting an Interview





    Sales Leadership Interview

    Anonymous Interview Candidate in West Chicago, IL
    No Offer
    Negative Experience
    Easy Interview


    I applied through a recruiter. The process took 3 weeks. I interviewed at TransNational (West Chicago, IL) in November 2019.


    Initial phone screen of 25 minutes. Hiring Manager phone interview---45 minutes.......On site interview.......1.5 hrs. This was done via linkedin . The first interview was typical stuff. I tell you about the role, you tell me about your background, and we each volley 2-3 questions.

    Interview Questions

    • Handling non performers. Adherence to process? Teaching skills to connect deeply with prospects: How do you do it? Resiliency: how do you hire and interview to find "tough" reps who can handle rejection.   1 Answer
See All 9 Interviews

TransNational Awards & Accolades

  • Chicago's Top 100 Workplaces, Chicago Tribune, 2015
  • Chicago's Top Workplaces, Chicago Tribune, 2012
  • Entrepreneur of the Year® Finalists, Ernst & Young, 2012
  • Chicago's Top Workplaces, The Chicago Tribune, 2017
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