Working at Transcom WorldWide | Glassdoor

Transcom WorldWide Overview

Stockholm, Stockholm (Sweden)
10000+ employees
1995
Company - Private
Staffing & Outsourcing
$500 million to $1 billion (USD) per year
TTEC, Convergys, Sitel
Transcom WorldWide looks to offer a transcendent array of business process outsourcing (BPO) services to customers around the world. We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things ... Read more

Mission: Creating smarter people experiences, everyday.

Transcom WorldWide Reviews

3.1
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Approve of CEO
Transcom WorldWide CEO Michael Weinreich
Michael Weinreich
9 Ratings
  • Helpful (2)

    "A second home for me"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Transcom WorldWide full-time

    Pros

    Although a very large company, we build relationships within our time here that could compare to a family. It's great to have truly caring co-workers and managers that treat you fair and respectfully. Although there are challenging times for sure, there is a reason I stay year after year.

    Cons

    Nothing that is specific to Transcom, you will find the same cons with any other company within the industry (stressful at times, etc)

    Advice to Management

    There has been alot of positive changes recently, I would just say continue to keep open and clear communication on changes and updates to the global community.

See All 363 Reviews

Transcom WorldWide Photos

Transcom WorldWide photo of: Exterior Pasig Site
Transcom WorldWide photo of: Exterior of Iloilo Site
Transcom WorldWide photo of: Exterior, office in Groningen
Transcom WorldWide photo of: Exterior, office in Durrës
Transcom WorldWide photo of: Team in Durres
Transcom WorldWide photo of: Lobby
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Transcom WorldWide Interviews

Experience

Experience
62%
19%
19%

Getting an Interview

Getting an Interview
74%
20%
3%
3

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    At Home Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Transcom WorldWide in July 2014.

    Interview

    There wasn't really an interview. I was asked about my work experience and the call took no more than 4 minutes. The offer call took about 5-10 minutes. You are scheduled within a 20-minute window. Don't expect the interviewer to call on time, just make sure you are available between the timeframe you selected.

    Interview Questions

    • I was asked about my work experience and told about the expectations of the position. The call went fairly fast and I was surprised. This was the fastest call I ever been on in terms of a phone "interview". Quick and easy!   Answer Question

    Negotiation

    There was no negotiation phase but I could not work for the company. I was sent an email with an apology for the confusion because Transcom is not currently registered in my state so I could not "legally" work for them. :/ If you happen to reside in VA, do not apply.

See All 94 Interviews

Transcom WorldWide Awards & Accolades

  • European Contact Center Outsourcing Customer Value Leadership Award, Frost & Sullivan, 2017
  • CRC Gold Award for Best Outsourcer in BPO, AAERC, 2018
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Pledges & Certifications

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