Working at Transcom WorldWide | Glassdoor

Transcom WorldWide Overview

Stockholm, Stockholm (Sweden)
10000+ employees
1995
Company - Private
Staffing & Outsourcing
$500 million to $1 billion (USD) per year
Competitors

TTEC, Convergys, Sitel

Transcom WorldWide looks to offer a transcendent array of business process outsourcing (BPO) services to customers around the world. We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things ... Read more

Mission: Creating smarter people experiences, everyday.

Transcom WorldWide Reviews

  • "Loved working for Transcom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisory Associate
    Current Employee - Advisory Associate
    Recommends
    Positive Outlook

    I have been working at Transcom WorldWide full-time (More than a year)

    Pros

    Everyone is very helpful. The team is great, even though you work from home there is activities as if you were at a regular call center

    Cons

    Your schedule may change based on business needs and if you work the closing shift, you cannot leave until the que is cleared.

See All 479 Reviews

Transcom WorldWide Photos

Transcom WorldWide photo of: Summer Party for Employees
Transcom WorldWide photo of: Dawid Wierzbicki Team Leader Award with CEO Michael Weinreich
Transcom WorldWide photo of: Dawid Wierzbicki Team Leader Award with Olsztyn Team
Transcom WorldWide photo of: Absolvent Job Fair
Transcom WorldWide photo of: Employees Supporting Ja Też Foundation Event
Transcom WorldWide photo of: Pro Progresio Gala
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Transcom WorldWide Interviews

Experience

Experience
59%
20%
21%

Getting an Interview

Getting an Interview
74%
20%
3%
3

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Representative Remote Interview

    Anonymous Interview Candidate in Concord, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 5 days. I interviewed at Transcom WorldWide (Concord, NC) in April 2020.

    Interview

    Once you apply they make you answer questions which you have to record. If you pass that they give you a group interview and ask you 2 questions. The group interview really threw me off. In my interview you can hear roosters in the background.

    Interview Questions

See All 108 Interviews

Transcom WorldWide Awards & Accolades

  • European Contact Center Outsourcing Customer Value Leadership Award, Frost & Sullivan, 2017
  • CRC Gold Award for Best Outsourcer in BPO, AAERC, 2018
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Pledges & Certifications

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