I worked at Translations.com full-time (More than a year)
Great colleagues and overall good atmosphere.
Good office location.
Lots to learn and figure out. Management is open to process improvement and encourage ideas.
Good exposure to how a vendor company operates
Ok working hours with some flexibility.
1. Low pay which leads to high turnover rate and short timers disease. People don't see the future there and don't want to invest time into bettering processes but rather get by till something else comes along and leave.
2. Often fresh out of college kids with no industry knowledge that are expected to hit the ground running within 2 months and being handed large complex projects.
3. A bit of a high level of nepotism and favoritism which can often be seen in small to mid level companies but for someone who claims to be the biggest translation company is unacceptable, as its way too obvious.
4. Low level of trust towards management leading to the best employees quickly leaving on short notice.
5. Low # of holidays.
6. Low overall salary and less than 3% yearly increases that are delayed for several months every year - in hopes some people will leave by then and they don't have to pay the money out.
7. Lots of unwritten rules that differ from department to department and are only discussed behind closed doors.
8. Rivalry between CEOs and lately - obviously fake reviews in favor of 1 of the CEOs that lost in court.
9. Low company trust towards employees - limited to no opportunity to work remotely.
10. Large work load with an expectation of completing your work no-matter what hour of the day it is. Company being global does not help with after hour coverage/handover.
Advice to Management
Provide equal opportunity, promote high achievers and pay them a competitive rate rather than hire/promote friends and family. Listen to your employees and give them more flexibility to work from home. Build trust with your team so when they decide to leave you are not blindsided.
I applied through an employee referral. I interviewed at Translations.com (Corvallis, OR).
The first interview was a brief phone interview with the general manager of the location. Then, I was called for an in-person interview about a month later. The in-person interview was long and conversational, with questions in-between. About a month later they called me to get drug tested and once that was cleared I had the job.
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