Working at Travel Outlook | Glassdoor

Travel Outlook Overview

Santa Fe, NM
51 to 200 employees
Company - Private
Staffing & Outsourcing
Unknown / Non-Applicable
Travel Outlook is an innovative, custom off-site central reservations office (CRO) service that serves as either a primary or overflow reservations department for four and five star independent hotels. We optimize voice revenue and improve guest satisfaction. Guests expect ... Read more

Mission: Our mission is to increase our clients' revenues and improve the satisfaction of their guests. We specialize in this, and the most important part of our team is our reservations specialists, we maintain an open door policy at all times for current and ... Read more

Travel Outlook Reviews

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Recommend to a friend
Approve of CEO
Travel Outlook President and Chief Executive Officer John Smallwood
John Smallwood
44 Ratings
  • "Incredible work environment"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Travel Outlook full-time


    Great company, they put the time and effort into ensuring all of us are happy. Our offices were already some of the nicest I'd ever been in when I started and it feels like they are always being updated with new tech and equipment to make our jobs easier. The people are great as well, so I'm really glad I found this opportunity.


    None so far, nothing significant.

See All 62 Reviews

Travel Outlook Photos

Travel Outlook photo of: Featured Client: Monarch Beach Resort
Travel Outlook photo of: Come Join The Team !!
Travel Outlook photo of: Pasea Hotel
Travel Outlook photo of: Pacific Hospitality Group
Travel Outlook photo of: Featured Client: YVE Hotel, Miami
Travel Outlook photo of: Featured Client: Cedarbrook Lodge
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Travel Outlook Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Reservation Specialist Interview

    Anonymous Employee in Bangor, ME
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 days. I interviewed at Travel Outlook (Bangor, ME) in January 2016.


    The overall interview process was great. The process was extremely fast! I came across the application, completed and submitted it and heard from a trainer within 48 hours for an interview.

    The interview itself was very straight forward. Questions pertained to the job at hand and ensured that I was able to provide myself with the required equipment before hand.

    The interviewer, Kymberli Romero was extremely knowledgeable of the foundation of the company etc., was beyond professional and presented Travel Outlook as the right company to become employed with.

    Interview Questions

    • "What kind of background experience do you have in the Customer Service field?"   1 Answer
    • "Are you able to supply yourself with the necessary equipment for the position as there are requirements?"   1 Answer
See All 8 Interviews

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