Working at Travelers | Glassdoor

Travelers Overview

Hartford, CT
10000+ employees
Company - Public (TRV)
Insurance Carriers
$10+ billion (USD) per year
The Travelers Companies, Inc. is a leading provider of property and casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and operations in the United States, Brazil, Canada, Ireland and the ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#80), 2011 (#31), 2010 (#39)

Top CEOs: 2017 (#47), 2018 (#87)

Company Updates

  • We are proud to continue our commitment to supporting Women in Technology. Join us at this year's Grace Hopper Celebration. Our team can be found at Booth #8924. If you're interested in keeping in touch regarding all things tech at Travelers, we encourage you to join our Talent Community:

  • Here at Travelers, who we are is valued just as much as the work we do. As part of our commitment to ensuring that our employees are feeling celebrated and empowered, we are excited to share that we will once again be taking part in this year's Out & Equal Workplace Summit.

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Travelers Video

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Travelers – Why Work For Us?


Life at Travelers

There are so many compelling reasons why a career at Travelers is the best move you can make. Here are just a few:

  • Our solid reputation as a leading insurance company.
  • Endless opportunities for your career, no matter which path you take.
  • Career options for all levels – from interns to new graduates to experienced professionals.
  • The chance to work with some of the most talented people in the insurance industry.
  • Involvement in creating innovative insurance solutions that are designed to meet our customers’ ever-changing needs.
  • The ability to leave your own personal stamp on people and projects.
  • diverse working environment where differences are embraced and leveraged.
  • The opportunity to join a company that’s committed to the community.
  • Participation in development opportunities designed to provide personal and professional growth.
  • Our compensation programs are designed to attract, motivate and retain the best people that can help achieve the company’s business goals.

Travelers has a long, proud history of supporting the armed forces dating back to our original founding in 1853. Today, we proudly serve home to over 1,000 veterans who are currently employed across a number of functions such as Claim, Customer Service, Investigations, Information Technology, Nursing, Risk Control and Underwriting.

Additionally, our Military and Veterans Diversity Network, which consists of more than 2,000 employees, is dedicated to promoting veterans’ career development and building awareness of veterans’ skills and experiences. Here at Travelers we value former military as well as military spouses and celebrate their leadership, discipline, pride and commitment to making our company even more successful.

Learn more about our featured opportunities for military personnel.

Military Event Calendar

At Travelers, diversity is not just good business, it’s a business imperative. That’s why we’ve dedicated ourselves to creating a work environment full of many perspectives with one like-minded goal – success.

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.

We hire a diverse workforce to reflect the communities in which we do business.
Travelers values the unique abilities and talents each individual brings to our organization and recognizes that we benefit in numerous ways from differences in culture, ethnicity, national origin, race, color, religion, gender, age, disability and sexual orientation. We also believe it’s important to strengthen our workforce to respond to an increasingly diverse customer base.

We foster an inclusive environment for all employees.
Travelers supports a work environment where all employees should feel they can work together to achieve their full potential.

We provide learning and development opportunities to advance diverse leaders.
Travelers provides opportunities for employees to seek career-planning and mentoring assistance that will help them prepare for advancement. In addition, our company offers challenging job opportunities to help employees reach their personal potential.

We explore diverse markets today to tap into tomorrow’s opportunities.
The insurance business depends on good relationships. To foster these relationships, Travelers is committed to acknowledging and valuing the diversity that exists among our workforce, our business partners, our customers and our communities. Our diverse workforce also better enables us to identify and capitalize on a wide range of business opportunities in diverse markets. Stated plainly, we are committed to diversity in everything we say and do.

Learn more about our commitment to diversity and inclusion.

Dynamic, diverse and ever-changing – there’s more to the insurance industry than you might expect. And there’s more to Travelers. We offer a variety of full-time and internship opportunities designed to help students and new graduates to launch rewarding careers.


At Travelers, interns are valued members of our team, asked to make immediate and lasting contributions to our company’s success.

Our internships provide meaningful work assignments that allow interns to interact with experts and gain insight into the real working world. As an intern, you’ll have the opportunity to network with senior leaders, participate in a variety of training and development activities and meet other interns from across the country.

Click here to learn more about our internship opportunities.

Development Programs

Our Leadership, Development and Graduate Programs are intended for people like you who are inspired by and create momentum. No matter what area of our company you’re interested in, Travelers has positions with the fast-paced atmosphere, challenges and rewards that will keep you moving.

Click here to learn more about our development programs.

Travelers Reviews

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Approve of CEO
  • Featured Review

    Helpful (5)

    "Innovation in real time keeps it real"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Analyst in Diamond Bar, CA
    Current Employee - Senior Claims Analyst in Diamond Bar, CA
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time (More than 10 years)


    I have worked here almost two decades and time has moved quickly. The folks are the best asset, down to earth, friendly. I recently participated in the company's Innovation "InJam", where a team of us from diverse offices, backgrounds and lines of business worked together to create a product that our company could use to help us do our best work. Needless to say, working with our "technical folks", claims manager and corporate lawyer on the team, really helped us come together to create an idea with a vision, and we actually produced the product and presented it! Now Sr. Management will review it. Now that's novel, to ask employees to create and communicate with Sr. Mgmt on what we need and they are listening. It's a great experience to participate in the InJam but also to know that it's not about "drill down" but about participatory innovation and implementation of ideas that help us work better. Now that's real communication amongst all of us at the company.


    The work is intense, and sometimes time-pressured so that it can be a challenge especially when dealing with more complex issues . We also have to keep abreast of the new evolving laws as it pertain to claims (in my line of work).

    Advice to Management

    Continue to "hear" what employees believe in when in comes to working smarter and continue to encourage all of us to work together.

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Travelers Photos

Travelers photo of: Travelers celebrates the Travelers Championship by hosting a company-wide employee day.
Travelers photo of: Downtown Hartford (Photo thanks to Flickr user cliff1066, available under by v2.0)
Travelers photo of: Travelers Employees spend the day connecting with UCONN students!
Travelers photo of: Travelers Financial Leadership Development Program participants spend the day connecting with students at Bryant University
Travelers photo of: 2018 Travelers EDGE Orientation
Travelers photo of: Glens Falls Personal Insurance Sales and Service Team.
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Travelers Interviews



Getting an Interview

Getting an Interview




  1. Helpful (4)  

    Paralegal Interview

    Anonymous Employee in Hartford, CT
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. The process took 2 weeks. I interviewed at Travelers (Hartford, CT) in May 2014.


    I applied online and had a phone screen within a week. The "talent acquisition rep" and I stayed in touch via email after I took an online test/screen but it was almost 4 weeks before I was contacted for an in-person interview. I interviewed 1:1 with 6 people in succession over 2 hours. I was ultimately offered the job about a week and a half later, and started about 2 weeks after that.

    Interview Questions

    • I did not have any difficult questions - it was more of a conversation than a test.   Answer Question


    I was able to negotiate but my offer was so amazing that I did not need to negotiate anything.

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Travelers Awards & Accolades

  • America’s Best Employers, Forbes, 2016
  • 25 Noteworthy Companies, DiversityInc, 2016
  • Best for Vets Employers, Military Times, 2016
  • Top 100 Military Friendly Employers, G.I. Jobs Magazine, 2016
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
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