Working at Travelers | Glassdoor

Travelers Overview

Hartford, CT
10000+ employees
Company - Public (TRV)
$10+ billion (USD) per year
The Travelers Companies, Inc. is a leading provider of property and casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and operations in the United States, Brazil, Canada, Ireland and the ... Read more

Glassdoor Awards

Best Places to Work:2011 (#31), 2010 (#39)

Company Updates

  • Our team hit the field at Fenway Park for the Hiring Our Heroes Hiring Expo. Learn more about our commitment to hiring our nation’s heroes.


    Travelers EDGE: Where Are They Now? - Bryant Dominguez

    Over the past decade, Travelers EDGE graduates have gone on to build careers in the insurance and financial services industry, many of them here at Travelers. Bryant Dominguez, Travelers Insurance Operations Leadership Development Program participant, talks about his experience with the Travelers EDGE program.

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Travelers – Why Work For Us?


Life at Travelers

There are so many compelling reasons why a career at Travelers is the best move you can make. Here are just a few:

  • Our solid reputation as a leading insurance company.
  • Endless opportunities for your career, no matter which path you take.
  • Career options for all levels – from interns to new graduates to experienced professionals.
  • The chance to work with some of the most talented people in the insurance industry.
  • Involvement in creating innovative insurance solutions that are designed to meet our customers’ ever-changing needs.
  • The ability to leave your own personal stamp on people and projects.
  • diverse working environment where differences are embraced and leveraged.
  • The opportunity to join a company that’s committed to the community.
  • Participation in development opportunities designed to provide personal and professional growth.
  • Our compensation programs are designed to attract, motivate and retain the best people that can help achieve the company’s business goals.

Travelers has a long, proud history of supporting the armed forces dating back to our original founding in 1853. Today, we proudly serve home to over 1,000 veterans who are currently employed across a number of functions such as Claim, Customer Service, Investigations, Information Technology, Nursing, Risk Control and Underwriting.

Additionally, our Military and Veterans Diversity Network, which consists of more than 2,000 employees, is dedicated to promoting veterans’ career development and building awareness of veterans’ skills and experiences. Here at Travelers we value former military as well as military spouses and celebrate their leadership, discipline, pride and commitment to making our company even more successful.

Learn more about our featured opportunities for military personnel.

Military Event Calendar

At Travelers, diversity is not just good business, it’s a business imperative. That’s why we’ve dedicated ourselves to creating a work environment full of many perspectives with one like-minded goal – success.

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.

We hire a diverse workforce to reflect the communities in which we do business.
Travelers values the unique abilities and talents each individual brings to our organization and recognizes that we benefit in numerous ways from differences in culture, ethnicity, national origin, race, color, religion, gender, age, disability and sexual orientation. We also believe it’s important to strengthen our workforce to respond to an increasingly diverse customer base.

We foster an inclusive environment for all employees.
Travelers supports a work environment where all employees should feel they can work together to achieve their full potential.

We provide learning and development opportunities to advance diverse leaders.
Travelers provides opportunities for employees to seek career-planning and mentoring assistance that will help them prepare for advancement. In addition, our company offers challenging job opportunities to help employees reach their personal potential.

We explore diverse markets today to tap into tomorrow’s opportunities.
The insurance business depends on good relationships. To foster these relationships, Travelers is committed to acknowledging and valuing the diversity that exists among our workforce, our business partners, our customers and our communities. Our diverse workforce also better enables us to identify and capitalize on a wide range of business opportunities in diverse markets. Stated plainly, we are committed to diversity in everything we say and do.

Learn more about our commitment to diversity and inclusion.

Dynamic, diverse and ever-changing – there’s more to the insurance industry than you might expect. And there’s more to Travelers. We offer a variety of full-time and internship opportunities designed to help students and new graduates to launch rewarding careers.


At Travelers, interns are valued members of our team, asked to make immediate and lasting contributions to our company’s success.

Our internships provide meaningful work assignments that allow interns to interact with experts and gain insight into the real working world. As an intern, you’ll have the opportunity to network with senior leaders, participate in a variety of training and development activities and meet other interns from across the country.

Click here to learn more about our internship opportunities.

Development Programs

Our Leadership, Development and Graduate Programs are intended for people like you who are inspired by and create momentum. No matter what area of our company you’re interested in, Travelers has positions with the fast-paced atmosphere, challenges and rewards that will keep you moving.

Click here to learn more about our development programs.

Travelers Reviews

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Travelers Chief Executive Officer Alan D. Schnitzer
Alan D. Schnitzer
205 Ratings
  • Featured Review

    Helpful (20)

    "Great Culture, Incredible Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO


    Employees genuinely love what they do. Management is open to change and thought leaders are willing to drive it. Your voice matters and you are urged to come to the table with new ideas. While the industry can be slow moving, Travelers is constantly making the effort to make progressive strides. This is a company that has established itself in the market place but refuses to become complacent.


    No cons in my experience thus far. Travelers was absolutely the right choice for me.

    Advice to Management

    Keep listening to the members of your team. Change can be intimidating but unchartered territory is also exciting!

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Travelers Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Claims Representative Trainee Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview


    CAT claim representative trainee

    Before I start I just want to say anyone applying to the CAT position. You have to want it 100%. They will ask you over and over if you still want the job after telling you stories about how they've lost friends and have a limited social life. This position you are on call 365 days out of the year and can be gone 2-4 weeks at a time working weekends as well. (averaging 200 days and up is what i was told).
    The managers told me they cant make plans because they might be called out. The peer told me dating would be hard as well as maintaining friends. I was also told you work alone most of the time, and they haven't seen particular coworkers in months or years. If on one of these deployments, expect to work 8am-9pm or whenever you're done doing paperwork.

    The reason they tell you this over and over again is because they NEED someone who is willing to do this. If you aren't willing it will probably be written all over your face.

    Sent in my resume and a few days later was emailed about setting up a phone interview, was told it would take about 30 minutes. When the phone interview came it consisted of the woman reading out the job description and then setting up a time for me to come in for an assessment. The only question I was asked on the phone was what I expected to be paid.

    Fast forward to the assessment, not too difficult. I finished it in about 2 hours out of the allotted 3. Very basic math and then grammar. There was also a section where you had to write a letter to a disgruntled client. Overall it wasn't too bad but I also wasn't sure if I passed or not until they called me later that evening.

    Received the call that I passed and then set up an in person interview a few days after that.

    The interview was the hardest I have ever had. First its 2 on 1 for an hour and a half. They went back and forth with questions that were all very situational based (name a time when...). I would say they asked over 15 questions. I started running out of 'times when' and I knew I was putting my foot in my mouth a few times.

    Then I had about a 30 minute phone call with someone who was doing the job I was interviewing for. You're supposed to ask them questions that you 'don't feel comfortable' asking the managers.

    After that I spoke with a supervisor? for the next about 30 minutes. He was the hardest one to talk to and I got the sense that he didn't care for me, or my answers. I did not feel as welcome as the other two interviews.

    I left feeling like I wouldn't take the job even if they offered it to me

    Interview Questions

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Travelers Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2017
  • World’s Most Admired Companies, Fortune, 2016
  • America’s Best Employers, Forbes, 2016
  • 25 Noteworthy Companies, DiversityInc, 2016
  • Best for Vets Employers, Military Times, 2016
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