Working at Travelodge Hotels (UK) | Glassdoor

Travelodge Hotels (UK) Overview

Thame, England (UK)
10000+ employees
1985
Company - Private
Travel & Tourism
Unknown / Non-Applicable
Unknown

Travelodge Hotels (UK) Reviews

3.2
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Travelodge Hotels (UK) CEO Peter Gowers
Peter Gowers
79 Ratings
  • "Housekeepers treated as scum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Kent, WA
    Current Employee - Housekeeper in Kent, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Travelodge Hotels (UK) (More than a year)

    Pros

    There are no pros to this job. Management lies at job interview about the amount of rooms you will need to clean. Some days we have been given 25 rooms each to clean with no help from supervisors, told we have to complete excesses work list before we left to collect kids from school or it was a disciplinary . Other times you get about 5 or 6, which is 2hours work as you have to clean a departed room in 20 min and a stay over 9 mins.

    Cons

    Ignored by management
    Lazy supervisors
    Expected to clean rooms in 20 mins to maximise profit margins so that the hotel manager or the assistant manager can get a nice bonus. While the housekeeper who is put under enormous pressure to clean 3 departed rooms in 1hour gets £7.50 and no guarantee of more then 4 hours work a week.

    Advice to Management

    Treat the people who are cleaning the rooms better and they might take pride in their jobs which would result in more return customer and lots more good reviews. It not rocket science

See All 170 Reviews

Travelodge Hotels (UK) Photos

Travelodge Hotels (UK) photo of: Travelodge's Annual Conference
Travelodge Hotels (UK) photo of: Our team running the careers day in London
Travelodge Hotels (UK) photo of: Travelodge SuperRoom
Travelodge Hotels (UK) photo of: Peter in our new SuperRoom
Travelodge Hotels (UK) photo of: The whole of IT learning to be life savers with British Heart Foundation
Travelodge Hotels (UK) photo of: Behind the scenes photos of Peter Gowers talking to BBC Radio 4 on the Today Programme about Travelodge's 2016 financial results.
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Travelodge Hotels (UK) Interviews

Experience

Experience
51%
19%
29%

Getting an Interview

Getting an Interview
82%
7%
5%
2
2

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Night Receptionist Interview

    Anonymous Employee in Cardiff, Wales (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Travelodge Hotels (UK) (Cardiff, Wales (UK)) in July 2017.

    Interview

    Simple online application, followed by a call 1 week later to invite me to an interview with the Hotel Manager.

    Interview was with 2 Managers in the hotel Cafe, which was fairly empty. Nice relaxing atmosphere and was offered a cup of tea. The interview itself was very relaxed and started with some general conversation. It contained simple questions about availability, suitability for the role and holidays booked etc. This was then followed by 3 scenario based questions.

    Interview Questions

    • Describe when you have worked in a successful team to overcome problems.   Answer Question
    • Describe a time you have given or received exceptional customer service and what this means to you.   Answer Question
See All 41 Interviews

Travelodge Hotels (UK) Awards & Accolades

  • Best Internal Communications, CIPD Recruitment Marketing Awards, 2016
  • Ranked 10 in The Sunday Times Top Track 250 league table, The Sunday Times Fast Track League, 2016

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