I have been working at Trigo Hospitality part-time (Less than a year)
The manager is very flexible with our scheduling needs.
I enjoy my coworkers 85 percent of us work as a team to get things done!
The neighborhoods I deliver in are 90 percent safe and decent.
Our customers are 99 percent pleasant.
I personally make great tips! This places my standard minimum wage to almost double!
I left after 3 yrs of employment for personal reasons and was able to come back without any problem! Just filled out a new app! Love this job!
Sometimes we get an unexpected rush and we are understaffed for that. It can be frustrating for everyone including the customers!
There are a few unhappy "veteran" employees (non-management) that are kill joys!
Can feel unappreciated when going the extra mile, and no one takes notice.
Advice to Management
Praise employees more for job well done!
Allow a little more training time for new employees to make sure they "got it" before throwing them full swing into production.
The manager and assistant manager where I work both are hard working and definitely earn the pay. It is unfortunate that the shift managers do not have the same sense of urgency or desire to work hard. When the store manager leaves at night they get lazy with the exception of one.
I applied in-person. The process took 2 weeks. I interviewed at Trigo Hospitality (Grand Rapids, MI) in March 2010.
One was two weeks after the first (group)
The second (Individual 1:1) was easy
Standard questions for anyone who would serve at a restaurant.
Immediately Hired and Accepted
Salary was not negotiable, base rate plus TIPS.
Training was 4 hours per day for 5 days of monotonous video and role playing as a server and hosting.
Lots of good food to eat.
Fun games during training.
Culture, however, left something to be desired. It took four weeks for the exterior lights and signage to be turned on, making the restaurant look closed. Henceforth, the dine in prospects were awful, often not coming at all, or only having four tables on a Friday night. Those four tables often left nothing but a pittance for your service too, no matter the quality.
Very poorly advertised. Was unknown by many that the new location would be opening.
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