Working at Trilogy Health Services | Glassdoor

Trilogy Health Services Overview

Louisville, KY
10000+ employees
Company - Private
Health Care Services & Hospitals
Unknown / Non-Applicable
Headquartered in Louisville, KY, Trilogy Health Services was founded in December 1997 and is dedicated to being the Best Healthcare Company in the Midwest by providing exceptional, comprehensive care to seniors in our living communities. Trilogy has over 100 locations and ... Read more

Mission: We are committed to exceeding our customer's expectations
Our company has zero tolerance for egos or politics.​​​​​​
Excellence is achieved by execution of our Trilogy Service ... Read more

Glassdoor Awards

Best Places to Work: 2019 (#35)

Top CEOs: 2018 (#21)

Trilogy Health Services – Why Work For Us?

What if your company cared for you, while you cared for others?

At Trilogy, our employees are the backbone of everything we do. We all share a passion for industry-leading excellence, service, and a fun work environment. Our employees enjoy working together and serving our residents. We know that a lot of companies will give you similar lip service, but we’re proud to say that at Trilogy, we walk the talk. Just look at what our employees are saying about our culture on Glassdoor. Every testimonial and picture on this site is from one of our own. Those smiles are real! At Trilogy, we care for you while you care for others.

At Trilogy, we’ve dedicated ourselves to living out our culture in everything we do. We believe that our success is built upon your happiness. That’s why we focus on putting you first. By taking care of you while you take care of others, we’ll thrive as the Best Healthcare Company in the Midwest.

Our Vision

To be the best Healthcare Company in the Midwest.

The Employee Promise

As our employee, we promise to support you, both personally and professionally. We strive to create a work environment that’s as fun as it is fulfilling, and we are proud to offer programs that will help you learn new skills and grow your career. Our promise to you really boils down to this: You’re a member of our Trilogy family and we promise to treat you like family.

Our NAZ Policy

When we say we have zero tolerance for egos or politics, we mean it. It’s our goal for you to love your job, and provide a fun and rewarding work environment. That’s why our campuses have each been designated as No A-hole Zones, which we refer to as NAZ. Egos and poor attitudes are left at the door of our NAZ.

What if you could work for a company that genuinely cares about you as a person? At Trilogy, you’re so much more than just an employee – you’re a member of our family. Our benefits encompass your compensation, wellness, emotional and social well-being, so you can be the best version of yourself. That’s the Trilogy Advantage.


  • Quarterly Wage Increases; (equaling over 3% annually)
  • Weekly Pay
  • Free Health Insurance Option
  • Health Savings Account with Company Contribution up to $1,500
  • Student Loan Repayment & Tuition Reimbursement
  • Employee & Dependent Scholarships
  • Flexible Spending Accounts
  • Gas Bonus
  • Purchase Items through Payroll Deduction
  • Employee Discounts


  • Medical, Dental & Vision Plans
  • Free Health Insurance Option
  • On-site Health Screenings
  • Health Coaching
  • Virtual Visits & Onsite Nurse Liaisons
  • Maternity Support Program
  • Disease Management Program
  • Tobacco Cessation
  • Fitness Center Discounts
  • Weight Loss & Management Program


  • Childcare Discounts
  • Emergency Assistance
  • Pet Insurance
  • College-coaching
  • Free Tax Prep
  • Short & Long-term Disability


  • Team Challenges & Events
  • ER3 Monthly Employee Celebrations
  • Independence from Hunger Food Drive
  • Hope for the Holidays Charity Drive
  • Trilogy 200 Wellness Tour Bike Race

Investing in your Future!

We provide numerous career development opportunities for those who join our Trilogy team. Below are opportunities our employees have used to achieve their career goals.

Fast Track Apprentice Program

At Trilogy, we believe in growing our employees. That’s why we offer a number of opportunities to further the careers of those employed. Our Fast Track Apprentice program gives full- and part- time nurse aides and cooks the option to pursue certification which will lead directly to promotions and wage increases.

Nurse Mentor and Caregiver Preceptor

Trilogy offers a Nurse Mentor and Caregiver Preceptor program that enable nurses and nurse aides to grow in their ability to lead others while placing them on a development path for career growth.

Administrator In Training Program

We have recognized the opportunity and ongoing need to develop leadership talent within the organization. Our ability to effectively develop and prepare leaders to step into Executive Director roles will further enable the organization to strengthen and maintain the culture that has made Trilogy a “Best Place to Work.” During the nine-month Administrator in Training Program, the AIT participant will collaborate with their AIT preceptor on a daily basis to focus on the campus operations. In addition, senior leaders, divisional support, and other Trilogy leaders will support the AITs in their professional and personal development.

Clinical Leaders of the Future Program

This unique program is designed to provide our clinical employees with the resources and experience to strengthen their leadership skills in order to serve as a Director of Nursing. In this program, employees receive formal education opportunities to learn and grow while being mentored by an experienced Director of Nursing. While serving alongside a Director of Nursing, CLF participants will learn about our clinical systems and operations from a leadership perspective, and be prepared to work closely and effectively with our Executive Directors, Staff and Support partners.

Leadership Development

As a Leader at Trilogy, we believe in developing you to your fullest potential. That’s why every Department Leader, Director of Health Services and Executive Director is provided a specialized “Pathway” for their first 9 months: equipping new leaders in job specific skills and leadership effectiveness. Additionally, Trilogy offers continuing education through live workshops and engaging virtual courses to further everyone’s professional journey.

Online Learning

Trilogy's online learning and communication portal provides direct access to the latest communications and training available within the organization. This platform contains well over 2,000 hours in available CEU courses to assist every employee in their career growth. At Trilogy, you will have access to a world-class platform for learning!


Our internship programs are structured opportunities designed to help employees learn and grow while developing future leaders for our company. Our strategic internships have proven to give students a jump-start in their career and many of our interns are now part of the Trilogy team!

"When I started my career in long-term care, I yearned to find a place that allowed me to truly serve the residents. I found what I was looking for at Trilogy Health Services, where I began working as a cook in 2013. Now I am Director of Dining Services. How far I have come amazes me, and I am not done yet. I love my career at Trilogy Health Services." - David. W Director of Food Services 

"I started with Trilogy in October of 2013, and I realized right away that Trilogy's values were in line with mine. It felt like it was meant to be! Trilogy helped me grow from a floor nurse to Nurse Mentor to RN in record time, and now I am the Assistant Director of Nursing at my Campus. Trilogy has also helped with me student loans through the Foundation Education Assistance Program which offers scholarships and student loan repayment assistance. I am very grateful I found Trilogy. They give me the tools I need to be successful, and they have helped grow my career into what I have always dreamed it would be!" - Ashley R. Assistant Director of Nursing 

"In 2013, I started my career as green, wide-eyed, unpaid Intern at the Trilogy Home Office. I worked at the Home Office for about 4 years, where I was promoted to Recruiting Analyst and Purchasing Coordinator within a couple of years. However, I always wanted to take a dive into the Operations of our Healthcare facilities. That is when I heard about the AIT (Administrator-In-Training) Program that Trilogy offers. I was accepted into the program and that is when I started working at Autumn Woods Health Campus. The AIT Program taught me so much and has helped guide me to where I am today. Now, after passing my board exams I was promoted to Executive Director to the Willows at Fritz Farm.”  Matt J. Executive Director

Trilogy Health Services Reviews

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Recommend to a friend
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  • Featured Review

    "Best Place to Work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Environmental Services in Kokomo, IN
    Current Employee - Director of Environmental Services in Kokomo, IN
    Positive Outlook
    Approves of CEO

    I have been working at Trilogy Health Services full-time (More than 3 years)


    Where to begin,The benefits are awesome,Co Workers are great,Fun atmosphere to work in and a place that truly cares about it's residents.


    I didn't start working for them sooner.

    Advice to Management

    Do as much for the leadership as you do the empolyees.

See All 605 Reviews

Trilogy Health Services Photos

Trilogy Health Services photo of: Great People
Trilogy Health Services photo of: Downstairs dining room
Trilogy Health Services photo of: Eating Facility
Trilogy Health Services photo of: The outside of the building
Trilogy Health Services photo of: Dining area
Trilogy Health Services photo of: Dinner Prep
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Trilogy Health Services Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview


    in person interview with executive director, then I did a job shadow with someone already in my role. I interviewed with the regional director for my department then received an offer.

    Interview Questions

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Trilogy Health Services Awards & Accolades

  • Great Place to Work Certified, Fortune 100, 2019
  • 2019 Glassdoor Best Places to Work, Glassdoor Employees Choice Award, 2019

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