Working at Troops | Glassdoor

Troops Overview

New York, NY
1 to 50 employees
Company - Private
Enterprise Software & Network Solutions
$1 to $5 million (USD) per year
Troops is building the future of work. It is amazing what messaging will look like in the future. We are building intelligent software to help millions of people automate key workflows, eliminate busy work, and bring insights to make work easier.

We have ... Read more

Troops Reviews

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Dan Reich
5 Ratings
  • Helpful (1)

    "Troops is an amazing company with a great emerging product."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Positive Outlook
    Approves of CEO

    I worked at Troops full-time (More than a year)


    The team is very driven and hungry. Everyone is extremely intelligent, fantastic at what they do and willing to take time out of their day to work with you to level up and get better at your role. Given the size of the quickly growing team, this is something that I do feel is unique to Troops over other startups.

    Additionally, the product genuinely brings value to its users and is constantly evolving.


    Those that come with any startup - long hours and sometimes balancing work/life can be difficult.

See All 7 Reviews

Troops Photos

Troops photo of: Troops Team
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Troops Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Product Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Difficult Interview


    I applied through a recruiter. The process took 3+ months. I interviewed at Troops (New York, NY).


    A recruiter reached out to me to have an intro conversation. A few weeks went by and a second interview was scheduled with the head of product. After the second interview, I was given a challenge to complete. Once I completed the challenge, a third interview was scheduled after a couple more weeks. I went in prepared to present my solution to the challenge to a group of people, and then a break out session with two people after the presentation.

    It seemed like a normal process, but looking back I think there was definitely something off about it. I have several years of experience as a PM and they were looking for someone with only 2 years of experience, but the types of questions I was getting during the interview process were far more advanced than someone with only a couple of years could answer.

    I didn't get the position (which is fine, I definitely think I would have not been a fit there), but they are still looking for someone to fill this position (It's been at least 4 months). I began speaking with the company in late 2018, and it's the middle of March now. I find it incredibly suspicious that a startup that is looking for a PM with 2 years of experience cannot fill that role. I can only think of three reasons this could possibly be a reality:
    1. They have no idea what they are hiring for
    2. Their budget is FAR too low
    3. They don't actually have the position open and they're trying to steal ideas from the product presentations.

    Regardless of the reason, I would be very cautious investing time into pursuing this company. Something isn't right about them.

    Interview Questions

    • A salesperson at Troops has requested a meeting with you (a product manager), and says that they just got off a call with a prospect who wants a feature that Troops currently lacks. The feature is described by the salesperson as an “analytics that show the impact and the ROI of Troops.” According to the salesperson, the customer wants this feature so they can determine whether or not Troops is working for their team, and whether they would want to renew their contract with Troops   Answer Question
See All 2 Interviews

Troops Awards & Accolades

  • 50 Most Promising Startups You've Never Heard Of, Bloomberg, 2017

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

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