I have been working at TruBridge Inc. full-time (More than a year)
I cant say enough positive about this company. The workdays are typical 9-5:30 M-F. We were all recently given a $2.00/hr raise, which was very nice. The training was MORE than enough, the state test wasnt that hard. The team leads and managers are wonderful. I feel like a cared about person and not just a number. I feel like I am able to talk to them about anything. I have never felt that I couldnt take a day off, if need be. I have never been told that I couldnt. I am told to take care of whatever I need, most of the managers have children and they understand that stuff happens. If you dont abuse the attendance policy, then you will not have any problems. I make a lot of money here, around $2000/month just in bonus. I wouldnt want to change my job for anything.
There isnt really a downside, I mean they are paying for the brand new car Im driving. I dont have much to complain about. The overtime during AEP has been cut down a lot, but if you perform, you are able to work unlimited overtime. It helps out a lot for Christmas!
Advice to Management
My only advice is to pass on important information to the agents as soon as you get it!
I applied through a staffing agency. The process took 2 weeks. I interviewed at TruBridge Inc..
The initial interview was through a temp service. Once proving work ethic for 6 months, you can possibly be hired on permanently. I worked for three months with the temp agency and then 3 months with the company iteslf. You really have to work hard to be directly hired because of high turnover.
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