Working at TrueCar | Glassdoor

TrueCar Overview

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Santa Monica, CA
501 to 1000 employees
2005
Company - Public (TRUE)
Internet
$100 to $500 million (USD) per year
Competitors

Edmunds.com, Autotrader, Cars.com

At TrueCar we pride ourselves on being a bold, innovative brand, one that’s committed to creating a better car-buying experience. We bring game changing technology to the automotive marketplace because we believe there’s a better way to do things ... Read more

Mission: We exist to be the most transparent brand in automotive, to serve as a catalyst that dramatically improves the way people discover, buy and sell cars. For more information, go to www.truecar.com.

TrueCar Reviews

  • "Good time to join"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Santa Monica, CA
    Current Employee - Director in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (Less than a year)

    Pros

    -Beautiful office
    -Complete tech stack refactor is now allowing for rapid development
    -Lots of low hanging fruit that can push the business forward
    -Well funded and stable in the event of a recession

    Cons

    -Past challenges to the business have left some employees jaded and unmotivated
    -Not everything is well documented

See All 266 Reviews

TrueCar Photos

TrueCar photo of: Soak up the sun on the patio while e listening to department updates
TrueCar photo of: The view into our patio
TrueCar photo of: You can work at your desk, or lounge elsewhere
TrueCar photo of: Unique spaces to relax or work
TrueCar photo of: The sun may get in your eyes, but don't worry we have screens.
TrueCar photo of: Our Beautiful Lobby.
See All PhotosSee All

TrueCar Interviews

Experience

Experience
50%
16%
34%

Getting an Interview

Getting an Interview
56%
15%
11%
9
3
3
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    UX Designer Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 10+ months. I interviewed at TrueCar (Los Angeles, CA) in January 2020.

    Interview

    CAUTION: DON’T WASTE YOUR TIME!
    Lengthy design challenge, slow responses, interviews scheduled far in advance, process is long, lots of red tape!

    After weeks of communicating, doing phone interviews, and a full design challenge (which I received great feedback on), I made it to the final round of in person interviews which was scheduled to be 4 hours in their office. I took off time from my full-time job to be there. An hour before the interview, they emailed me saying they were no longer hiring for the role. (Process: 1.5 months)

    Then I was contacted 6 months later for the same role which was reopened, but now they were hiring TWO Sr. UX Designers. I was hesitant and hoped we would pick up where we left off. Unfortunately that wasn’t the case. I had to redo the phone interviews and resubmit the design challenge. They allowed me to submit my previous one, but gave me the option to make changes if needed. Uneasy and still hesitant to put in more hours to this project, I created a bulleted list of items I would change about my work, which the recruiter told me would suffice. I didn’t hear back for about 2 weeks after following up multiple times. Once I got a response, it was not from the recruiter, but rather, someone else telling me I was told not a good fit for the role. I’m not sure how I was a great fit before but not anymore. (Process: 2 months)

    Over all view: I put in a lot more effort than the respect that was reciprocated. TrueCar seems like a great place to work and I really thought I could see myself working there. However, this process was an extremely a poor reflection on the company and I will likely never interview for a position at TrueCar again.

    Interview Questions

See All 86 Interviews

TrueCar Awards & Accolades

  • Best Places to Work in Los Angeles (Large), LA Business Journal, 2014
  • Entrepreneur of the Year(Consumer Services), Ernst & Young (E&Y), 2014
See More

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