TrueCar Careers | Glassdoor

TrueCar Overview

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Santa Monica, CA
501 to 1000 employees
2005
Company - Public (TRUE)
Information Technology
$100 to $500 million (USD) per year
Edmunds.com, Autotrader, Cars.com
At TrueCar we pride ourselves on being a bold, innovative brand, one that’s committed to creating a better car-buying experience. We bring game changing technology to the automotive marketplace because we believe there’s a better way to do things ... Read more

Mission: We exist to be the most transparent brand in automotive, to serve as a catalyst that dramatically improves the way people discover, buy and sell cars. For more information, go to www.truecar.com.

TrueCar Reviews

4.1
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Approve of CEO
TrueCar CEO Chip Perry
Chip Perry
19 Ratings
  • "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at TrueCar full-time

    Pros

    Fun place to work with great culture

    Cons

    The work / life balance could be better

See All 169 Reviews

TrueCar Photos

TrueCar photo of: Welcome to TrueCar!
TrueCar photo of: 2,905 square feet of Whiteboards available.
TrueCar photo of: Our Beautiful Lobby.
TrueCar photo of: The view never gets old.
TrueCar workplace photo
TrueCar photo of: One of our Kitchens - yes, plural.
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TrueCar Interviews

Experience

Experience
53%
18%
28%

Getting an Interview

Getting an Interview
53%
15%
12%
10
3
3
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Client Success Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at TrueCar.

    Interview

    Worst interview process ever. Recruiter supplied very little information about the actual role. She predetermined I was a hunter through conversation about being in outside sales and achieving things like salesperson of the year.

    She made being a hunter sound like a bad thing... not good for any sales organization looking to grow if your recruiters take this stance.

    If she had asked any follow up questions she would have learned that I spent 4 years in a relationship building role that was primarily focused on sales through service so while I enjoy the hunt I am also a fantastic gatherer with rock solid dealer relationships.

    And the kicker... I received a very unprofessional email about how they were pursuing other candidates for an area to which I didn't apply!

    So the reply wasn't even a rejection for the job I applied to.
    When I pressed for clarification, I got the snappy response "this is for that market also".

    All of this just leaves the impression they don't really have their act together, by far the worst interview process I've seen and I worked in the retail car business so then there's that.

    Chip Perry may have straightened out dealer relations but there's still a long road ahead for course correction in other departments.

    Interview Questions

    • Only one question: run me through your past experience. I got to my most recent experience and was cut off.   Answer Question
See All 61 Interviews

Company Updates

  • Online auto and software business veteran, Brian Skutta, to oversee extensive upgrades to dealer services and relationships.

    TrueCar names Brian Skutta to lead dealer sales and service | Press Releases | True.com

    "Brian has an outstanding track record of building innovative digital marketing solutions for dealers and helping them maximize their results from these solutions through strong customer service," Perry said. "I'm confident that he'll successfully lead the upcoming expansion of our dealer sales and service teams which is a major part of our strategy for improving the value we provide our dealer customers."

  • We're on the lookout for a few great people to join our team: http://glassdoor.com/slink.htm?key=vIIBp

    TrueCar | Talent Community

    Interested in working for TrueCar? Take the first step today by joining our talent community.

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TrueCar Awards & Accolades

  • Best Places to Work in Los Angeles (Large), LA Business Journal, 2014
  • Entrepreneur of the Year(Consumer Services), Ernst & Young (E&Y), 2014
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