Working at Trunk Club | Glassdoor

Trunk Club Overview

Chicago, IL
1001 to 5000 employees
Nordstrom
2009
Company - Public
Department, Clothing, & Shoe Stores
$100 to $500 million (USD) per year
Since 2009, Trunk Club, a personal styling service for men and women, has helped people look and feel their best every day. Our team of stylists, customer services pros, engineers, marketers, and more are focused on creating a unique way to shop. It’s on your terms ... Read more

Mission: To help our customers feel great about the way they look and to make shopping effortless and fun with an expertly trained stylist.

The customer is at the center of everything we do. When we design, create, and communicate, we consider them first. Trunk Club ... Read more

Company Updates

  • On August 22, 2019, The Employee Committee sponsored a lunch with Back2School Illinois and assembled 90 school supply kits for students entering 6th-8th grade. The kits are a hefty pack of essential classroom supplies and our kits were delivered to the Neighborhood Boys & Girls Club of Chicago.

  • Shopping, rooftop drinks, and an in-house coffee bar — is this a boutique mall or a Chicago tech office? Check out a profile on our Chicago HQ on Built In Chicago to see more of our space!

    6 Chicago Tech Offices Designed to Inspire

    Sure, it's possible to produce excellent work in a small room with four white walls, but where's the fun in that? Office spaces should have as much personality as the team members working in them and encourage creativity and collaboration, as well as be indicative of the overall company culture.

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Trunk Club – Why Work For Us?


Trunk Club is the only retailer that offers shoppers personal attention and expert styling help on their terms—online, by phone or in person at our Clubhouses —delivered with the highest standards of customer care.

Founded in 2009, Trunk Club was one of the first online personal styling services, and we’re still leading the way creating better wardrobes for millions. We’re passionate about using and creating technology that pairs with human ingenuity and creativity. Our stylists use tech tools to do their jobs, but  are also trained to be experts in all things style, fit, customer service, and fashion. 

Our customers love that we give them freedom of choice. They choose whether to work with a stylist online or at one our six Clubhouses in Boston, Chicago, Dallas, Los Angeles, New York City, and Washington D.C. They choose how often they’d like to shop with us. And of course, they choose which items selected by their stylist perfectly match their style. 

Our stylists help them feel that extra jolt of confidence because they know they’ll look their best in everything they wear. 

Interested in joining the team and helping people look and feel their best? Visit our careers page. 

Trunk Club Employees Meet

Trunk Club runs on equal parts fashion and tech — and one informs the other. Whether you’re working in engineering, data science, or product design,  your work will help our stylists curate trunks customers will love. 

Our fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.

Trunk Club is one of the Chicago tech startup success stories. Here you have the opportunity to make a huge impact working on a product that is disrupting the retail industry. We have an inclusive team that values everyone's voice, providing regular opportunities for collaboration, feedback, and professional development. Join our team and  grow with us.

Trunk Club Employees Collaborating Together
Slideshow of all six Trunk Club Clubhouses

Digital intersects with brick-and-mortar at each of our Clubhouses. Every office doubles as a retail space, which we call a Clubhouse. It’s where our customers visit for in-person styling. Each Clubhouse is beautifully designed to match the needs of their location -- expect an exposed brick loft in Chicago and an historic mansion in midtown Manhattan. 

At our headquarters in Chicago, we used employee feedback to name each of our conference rooms after different fabrics and garments. You just might present your big idea in Sportcoat or brainstorm in Plaid! You can also get your morning latte at our full-service coffee bar at HQ. 

The coolest part of all our offices? They are part of our retail space! Every day our employees can witness the in-person part of our business when customers come in for their appointments. And as a customer-obsessed company, we think that’s a great perk! 

What we value

We keep our sights set on a common goal by committing to these five values:

  1. Customer Obsessed: Getting to know our customers is at the heart of everything we do -- and what makes us different. We listen, ask questions, and discover what’s important. By knowing them well, we’re able to give them our best.
  2. Owners at Heart: We’re entrepreneurial and enterprising; empowered to make decisions that impact the business, our customers, and each other. We take our goals, growth, and success very personally.
  3. Curious and Everchanging: We got to where we are today by breaking rules and disrupting the status quo. Pushing limits and asking “what if…” is in our DNA. That’s why we’re always looking for the next great idea.
  4. Here to Win: We are passionately committed -- not only to meet the expectations of our customers and colleagues but to exceed them. We cheer each other on as we reach for an ever-higher bar.
  5. We Extend Ourselves:We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued, and part of one community.

Trunk Club Reviews

  • Featured Review

    Helpful (7)

    "Amazing workplace!"

    StarStarStarStarStar
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Trunk Club full-time

    Pros

    Great opportunity for growth within the company. Sales leaders are encouraging and motivational!

    Cons

    Hours may not be great for some!

See All 397 Reviews

Trunk Club Photos

Trunk Club photo of: Our team in LA is growing! Our LA national stylists gathered to celebrate their recent successes and growth of the team.
Trunk Club photo of: Congrats to these LA stylists who beat their sales quota. We're proud of you!
Trunk Club photo of: The Dallas team celebrates with a happy hour at the Clubhouse's bar in Deep Ellum.
Trunk Club photo of: We love bringing together employees from different departments over lunch — including Chief Operating Officer, Linda Bartman! This group made blankets for local Chicago animal shelters.
Trunk Club photo of: A Trunk Club HQ employee works in a huddle room in the Chicago office.
Trunk Club photo of: Employees from different teams get to know each other through icebreakers during Lunch Roulette, while writing uplifting letters for children in the hospital to help brighten their day this season.
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Trunk Club Interviews

Experience

Experience
48%
24%
28%

Getting an Interview

Getting an Interview
62%
20%
9%
4
3
1
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Stylist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Trunk Club (New York, NY) in October 2015.

    Interview

    I interview with multiple leaders at company and later completed a trial period in which I had to sell x amount--met with HR and various Sales Managers and Directors. Process took approximately one week.

    Interview Questions

See All 152 Interviews

Trunk Club Awards & Accolades

  • Best Places to Work in Chicago, Built in Chicago, 2019
  • Adweek's Chicago Rising Brand Stars, Adweek, 2018
  • Crain's Tech 50, Crain's Chicago Business, 2017
  • The 2016 Top 100 Digital Companies in Chicago, Built in Chicago, 2016
  • Top 25 of 2016, Tech Crunch, 2016
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

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