Working at Trupanion | Glassdoor
Notice concerning COVID-19
Trupanion has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Trupanion Overview

Seattle, WA
501 to 1000 employees
1998
Company - Public (TRUP)
Veterinary Services
$100 to $500 million (USD) per year
Trupanion is a leading provider of medical insurance for cats and dogs. We are helping pet owners afford unexpected veterinary costs while also helping the veterinary community practice the best medicine. We are headquartered in the Georgetown neighborhood of Seattle and serve ... Read more

Mission: Help the pets we all love get the veterinary care they need.

Company Updates

  • COVID-19

    A thank you from our Trupanion leadership to our amazing employees!

  • COVID-19

    We’ve gone remote! Beginning in March, we transitioned the entire office to working from home. Communication across the company is essential now more than ever, so we have implemented weekly Q&A webinars with our CEO and leadership. For those that cannot work from home - like our team of dog walkers- they are still being compensated fully. We hope to return to the office in the coming months, but in the meantime, our cats and dogs are happy with the new WFH lifestyle. Concerning hiring, we are hosting our interviews, onboarding, and training over phone and video calls. Since going remote, we have hosted our monthly new hire training sessions as normal, just from the comfort of our own homes. We are still hiring!

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Trupanion – Why Work With Us?


For the last 10 years, our revenue and the number of Turpanion enrolled pets has increased every quarter. We attribute our rapid growth to our unique approach to insuring pets. Our comprehensive plan has no payout limits and has the highest value proposition in the industry. We are also supported by our extensive proprietary data and software, giving us the unique ability to innovate and design solutions that solve challenges for both veterinarians and our members. The Trupanion team consists of true subject matter experts, including over 300 veterinary trained professionals, four full-time veterinarians, and the largest team of dedicated pet-focused actuaries in the industry. 

We are looking for pet passionate folks from all backgrounds! We're looking for customer service pros to speak with our clients in our call center. We're looking for sales experts to build relationships with the veterinary community. We're looking for veterinary technicians to utilize their experience to make claims decisions. We also hire data scientists, marketing, finance, IT infrastructure, and more. 

Being a Territory Partner offers a rewarding entrepreneurial opportunity for individuals seeking to achieve uncapped income by helping people and their beloved pets in local communities throughout North America.

With 13% annual growth and a market penetration below 1%, this is the perfect opportunity to be a pioneering force in introducing medical pet insurance to your region.

What it's like to be part of the Trupanion Field Sales team

David Markham, a Territory Partner who's been with Trupanion for over 9 years, shares the benefits of working for Trupanion. Watch the video below to learn more.

 

Trupanion Reviews

  • Featured Review

    Helpful (2)

    "Second Happiest Place on Earth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Experience Representative in Seattle, WA
    Current Employee - Member Experience Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trupanion full-time (More than a year)

    Pros

    Everyone helps each other succeed, all benefits are very transparent, employee mental health very important having nap rooms, maternal nursing privacy rooms, puppy play rooms, PETS AT WORK, two different cafe/ala carte food selections in conjunction with rotating breakfast/lunch food trucks that come to the office, regular, flavored, carbonated flavored water available to any and everyone, coffee and snacks as needed to keep you going throughout the day, And overall VERY amazing place to be every day.

    Cons

    Parking in limited after 8AM.

    Advice to Management

    Invest (when we can) into a parking structure more suitable to the growth and advancement of employment within Trupanion.

See All 179 Reviews

Trupanion Photos

Trupanion photo of: Seattle HQ
Trupanion photo of: Trupanion medical insurance for cats and dogs.
Trupanion photo of: Words we live by.
Trupanion photo of: Trupanion medical insurance for cats and dogs.
Trupanion photo of: Olive advises Trenton on content for TruUniversity new hire orientation. TruJoy, indeed.
Trupanion photo of: Our values
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Trupanion Interviews

Experience

Experience
49%
19%
32%

Getting an Interview

Getting an Interview
76%
9%
5%
4
2
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Data Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience

    Interview

    Phone screen with HR. 2nd phone screen with director. Written assignment. In person interview with hiring manager.

    Speedy responses (2-3 days) but overall process was a drag just to speak to the hiring manager for the position.

    Benefits are good but pay is abysmal for the Seattle area. You can easily get $20K more elsewhere.

    They love to throw trick questions to make you think on your feet. Just research the industry semi-well.

    Interview Questions

See All 60 Interviews

Trupanion Awards & Accolades

  • Washington's Best Workplaces, Puget Sound Business Journal, 2018
  • 40 Under 40, Puget Sound Business Journal, 2017
  • Executive Excellence Awards, Seattle Business Magazine, 2017
  • Best Places to Work, Bark Magazine, 2015
  • Best in Class Website, Interactive Media Awards, 2014
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