Working at TrustCo Bank Corp NY | Glassdoor

TrustCo Bank Corp NY Overview

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Schenectady, NY
501 to 1000 employees
1981
Company - Public (TRST)
Banks & Credit Unions
$100 to $500 million (USD) per year
Unknown
In Banking We Trustco. TrustCo Bank Corp is the holding company for Trustco Bank, which operates in eastern New York, central and western Florida, and parts of Vermont, Massachusetts, and New Jersey. It has about 130 branches, offering individual and business customers a variety ... Read more

TrustCo Bank Corp NY Reviews

2.4
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TrustCo Bank Corp NY President, CEO, and Director, TrustCo Bank Corp and Trustco Bank Robert J. McCormick
Robert J. McCormick
41 Ratings
  • "Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TrustCo Bank Corp NY full-time (Less than a year)

    Pros

    Great way to get experience in the banking industry. They will hire anybody with a pulse to be an assistant manager. They definitely promote from within. Great hours.

    Cons

    Training is subpar. Teller system is super outdated. No commission or bonuses for assistant managers for closing loans.

    Advice to Management

    Either pay your assistant managers a more competitive salary, or provide a commission or bonus type plan on closed loans.

See All 83 Reviews

TrustCo Bank Corp NY Interviews

Experience

Experience
64%
32%
4%

Getting an Interview

Getting an Interview
84%
7%
3%
3

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at TrustCo Bank Corp NY.

    Interview

    Lovely first interview with a low level Human Resources employee, followed by a second interview with the VP of Human Resources. Answered many questions about training and career paths available to new branch staff and new managers/assistant managers.

    Interview Questions

    • Tell us about a time you had a dissatisfied or angry customer, and how you dealt with the situation.   1 Answer
See All 28 Interviews

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