Working at Tufts Health Plan | Glassdoor

Tufts Health Plan Overview

Watertown, MA
1001 to 5000 employees
1988
Nonprofit Organization
Insurance
$2 to $5 billion (USD) per year
Tufts Health Plan is nationally recognized for its commitment to providing innovative, high-quality health care coverage. We are true to our mission of improving the health and wellness of the diverse communities we serve. Touching the lives of more than one million members ... Read more

Mission: Our mission is to improve the health and wellness of the diverse communities we serve.

Company Updates

  • We earned a perfect score on the Human Rights Campaign Corporate Equality Index for creating #LGBTQ inclusive workplace policies and practices! We are proud to be one of the #CEI2017 Best Places to Work. http://glassdoor.com/slink.htm?key=vQAta

  • Our employees kicked off #GivingTuesday at Tufts Health Plan this morning, inviting employees to "max their match" by giving today. Until midnight tonight, Tufts Health Plan Foundation will match $2 for every dollar employees give!

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Tufts Health Plan – Why Work For Us?


Colleen became a #THPboomerang because of the support we provide to our employees.

"I've had experience with other companies, and none of them go out of their way like Tufts Health Plan does to make sure employees are treated well. From the location, to the gym, to the work from home program -- the benefits are amazing. I have a phenomenal boss and a team that supports me. Working at Tufts Health Plan makes for a great day, everyday!"

It was certainly a great day when Colleen returned! Glad to have you back.

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"People really live up to the values of the organization and its mission statement, and the culture is unique. It made leaving in the first place a difficult decision. It had been like a family and I missed that. You only realize that when you leave and come back."

We're thrilled to have #THPboomerang David back on our team!


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Company culture is really important to us. That’s why we were so thrilled by what #THPBoomerang Phyllis had to say about coming back.  

“Tufts Health Plan provides tremendous training for all of its employees at every level. You don’t see that at many other places. Employees are given the opportunity to grow and be innovative, while also having flexibility for a healthy work-life balance. To this day the best manager I’ve ever had was when I started here for the first time almost 16 years ago.”  

So glad to have you back Phyllis!


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Another day, another Boomerang making her way back to Tufts Health Plan!

Susan returned for the “opportunity to lead a fantastic and dedicated team, the supportive work culture, and the wonderful people.”


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Boomerangs are defined by the fact that they return. Our boomerangs are also defined by the fact that they all agree that Tufts Health Plan is a great place to work!

What made this boomerang come back?
“A make or break aspect for me is liking the people you work with and for. It’s why I came back.”


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Founded in 1979, Tufts Health Plan is nationally recognized for its commitment to providing innovative, high-quality health care coverage. We are true to our mission of improving the health and wellness of the diverse communities we serve. Touching the lives of more than one million members, Tufts Health Plan serves members in Massachusetts, Rhode Island and New Hampshire through employer-sponsored plans; Medicare; and Medicaid/subsidized plans, offering health insurance coverage across the life span regardless of age or circumstance.

We continually rank among the top health plans in the country based on quality and member satisfaction. Our private HMO and PPO plans are rated 5 - the highest rating possible - by the National Committee for Quality Assurance*. Only 5 companies across the country achieved this distinction. Our Tufts Medicare Preferred HMO and Senior Care Options plans earned a 5 star rating - the highest rating possible - from the Centers for Medicare and Medicaid Services for 2016. Only 12 plans nationally achieved this distinction.





Our values represent our core beliefs in how we work together, for the good of our members, our clients, our provider partners, community partners and our colleagues.

We are committed to developing an atmosphere that respects each employee as an individual. To that end, we believe that a diverse workforce enables us to:

  • Apply our collective talents to achieve shared objectives
  • Deliver the greatest value to our customers
  • Fulfill our mission

Tufts Health Plan employees are a diverse, talented work force who use a team approach to their work. Our employees work together and support each other in an enthusiastic and energetic work environment.

Tufts Health Plan is proud to have joined more than 50 companies in Boston who have signed the Boston Women’s Compact pledge, a key element in local efforts to eliminate the gender wage gap. These companies publicly support efforts to create pay equity by working to accomplish the following three goals: understanding the root causes of the wage gap through analyses of internal employment practices and data, closing the gap by increasing women's wages to equal those of their male counterparts, and continuing to measure the success of these efforts.

Tufts Health Plan conducted an analysis of our own pay with regard to equity between men and women, and between minorities and non-minorities. The results were positive and confirmed what we believed: while there are differences in pay, those differences are not based on gender or race, but based on individual factors such as experience and performance. Our commitment to strong and fair internal employment practices and regular review of employee compensation ensures we continue to provide equal pay for equal work.

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We are always looking for talented and motivated people to join our team. If you are interested in obtaining a position with Tufts Health Plan, we invite you to explore our current career opportunities and apply here: https://tuftshealthplan.com/careers

Tufts Health Plan Reviews

3.8
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Thomas Croswell
25 Ratings
  • Featured Review

    Helpful (3)

    "Culture and Employee Satisfaction Outstanding!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Watertown, MA
    Current Employee - Anonymous in Watertown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tufts Health Plan full-time (Less than a year)

    Pros

    I have been employed with THP for the last 6 months and I can confidently say, I have finally found an organization that I LOVE and where I can see myself for the long term. THP is a company that values the adage of "say what you mean and mean what you say". The culture, benefits, and overall employee satisfaction is a direct reflection of THP's core values. The organization is a perfect hybrid of a non-profit and successful business - meaning, we have the resources to operate successfully but we have a culture and workplace that feels like a non-profit. The CEO and Senior Management Group are the most down to earth people you will ever work with. I appreciate their transparency, communication, and involvement and as an employee, I feel very much included. As others have said, our CEO sits in the cafeteria every day and comes across as a very grounded individual. Additionally, I appreciate that we do a lot for the community and Greater Boston non-profits. Suffice it to say, this is truly a wonderful place to work and unless something catastrophic were to happen, I do not see myself leaving.

    Cons

    Is it possible for people to be too nice?

    Advice to Management

    Keep up the great work!

See All 173 Reviews

Tufts Health Plan Photos

Tufts Health Plan photo of: Breakroom
Tufts Health Plan photo of: We’re all about teamwork, and so are our co-workers. Here are some of the stars of our company flag football tournament in which the team in black was the winner. Go Team Tufts Health Plan!
Tufts Health Plan photo of: We’re all about teamwork, and so are our co-workers. Here are some of the stars of our company flag football tournament in which the team in black was the winner. Go Team Tufts Health Plan!
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Tufts Health Plan Interviews

Interview Experience

Interview Experience
73%
8%
17%

Getting an Interview

Getting an Interview
48%
20%
14%
11
5

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Administrative Assistant Interview

    Anonymous Employee in Watertown, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Tufts Health Plan (Watertown, MA).

    Interview

    I was contacted via temp agency. I was interviewed by the manager and her supervisor. The majority of the questions were about the functions of the job and some behavioral questions.

    Interview Questions

    Negotiation

    There was no negotiation since I was working with a temp agency. I already knew my salary before the interview.

See All 36 Interviews

Tufts Health Plan Awards & Accolades

  • Gold Fit Friendly Worksite, American Heart Association, 2016
  • Healthiest Employers, Boston Business Journal, 2016
  • Energy Star Certified, U.S. Environmental Protection Agency (EPA), 2016
  • Healthiest Employers, Boston Business Journal, 2016
  • Globe 100 Top Places to Work in Boston, Boston Globe, 2015
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