Working at Tufts Medical Center | Glassdoor

Tufts Medical Center Overview

Boston, MA
1001 to 5000 employees
Company - Private
Health Care
$500 million to $1 billion (USD) per year
Tufts Medical Center is a world-class, academic medical institution in Boston, Massachusetts and home to two full-service hospitals: one serving adults (Tufts Medical Center), and Floating Hospital for Children (, dedicated exclusively to all levels of ... Read more

Mission: We strive to heal, to comfort, to teach, to learn, and to seek the knowledge to promote health and prevent disease. Our patients and their families are at the center of everything we do. We dedicate ourselves to furthering our rich tradition of health care innovation ... Read more

Tufts Medical Center – Why Work For Us?


Tufts Medical Center is an internationally-respected academic medical center – a teaching hospital where we pride ourselves not only in the sophistication of the care we provide but the compassionate way in which we provide it. We care for all patients from the tiniest newborns at our full-service pediatric hospital, Floating Hospital for Childrento centenarians in our specialized Geriatrics clinic.

Located in downtown Boston in Chinatown and the Theatre District, Tufts Medical Center is accessible by Route 93, the Massachusetts Turnpike and the MBTA.

Tufts Medical Center is the principal teaching hospital for Tufts University School of Medicine. We conduct groundbreaking medical and health policy research and are in the top 15 percent of independent institutions receiving federal research funding.

We are rooted in our nation’s history

Tufts Medical Center’s founding institution was the Boston Dispensary, established in 1796 by early American patriots including Paul Revere and Samuel Adams. This makes us the oldest permanent medical facility in the country.  Floating Hospital for Children, our onsite pediatric hospital, began its life as a hospital ship in the Boston Harbor in 1894 before coming onshore permanently in 1931.

Nationally recognized care

Tufts Medical Center is obsessively focused on delivering the highest quality care to all our patients. The University HealthSystem Consortium – the leading association for top academic medical centers – has consistently ranked us in the top quartile of major academic medical centers in the country; higher than other teaching hospitals in Boston and New England.

US News & World Report ranks many of our physicians in the top 1% of all physicians nationally, and Boston Magazine recognizes our physicians in 41 different specialties in the Top Doctors edition. And we are proud to say that for two consecutive years,Boston Business Journal readers named us as a top health care brand in the region – one year in 1st place, another in 2nd.

We treat the whole family

Tufts Medical Center is a 415-bed academic medical center, providing everything from routine and emergency care to the members of our Boston neighborhood to treating the most complex diseases and injuries affecting adults and children throughout New England.

Our full service children’s hospital, Floating Hospital for Children, offers advanced pediatric care to children of all ages, from babies born significantly before their due dates to maturing adolescents. We perform heart, kidney and bone marrow transplants, are a certified level I trauma center for adults and children, provide comprehensive neurological and neurosurgical care, and offer cutting-edge cancer treatments. Many of our 500+ physicians are named annually to the list of Boston’s Best Doctors in the Boston Business Journal and U.S. News and World Reports.

Even with this breadth of expertise, our physicians are able to work easily as a team for patients with multiple complex health issues. Referring physicians, patients and family members are vital members of this multi-faceted team at Tufts Medical Center and are intimately involved in care decisions.

Robust research program

Tufts Medical Center’s expansive research program includes groundbreaking bench research, clinical trials and developments in health policy. Our research activities are funded by the National Institutes of Health (NIH), private foundations, industry and private individuals. Tufts Medical Center consistently ranks among the top 15 percent of the nation's independent hospitals to receive federal research funds.  We have special expertise in molecular cardiology, molecular oncology, the long-term health impact pregnancy has on the mother and child and the cost-effectiveness of different treatment options.

Our mission of advancing knowledge and training students to become future investigators drives forward with one goal in mind - quickly turning innovative research into pioneering care. The Tufts Clinical and Translational Science Institute is a federally-funded center dedicated to reducing the time between discoveries in the lab and therapies for patients.

Partnering with the best physicians and top hospitals in the community

Tufts Medical Center works closely with referring physicians and their community hospital partners to ensure that advanced care is offered in a location that is convenient for patients. Tufts Medical Center and Floating Hospital for Children haveaffiliations with Lawrence General Hospital, Lowell General Hospital, MetroWest Medical Center and Signature Healthcare Brockton Hospital. Our physicians also travel to numerous other hospitals, cities and towns throughout the region to see patients close to their homes, and Floating Hospital for Children has specialty centers in Framingham, Lawrence, North Chelmsford and Woburn where children can see specialists for outpatient care.

Our affiliated 1,600-physician network, the New England Quality Care Alliance, includes 1,100 doctors who provide care to patients throughout eastern Massachusetts, as well as the 500 physicians on the Tufts Medical Center faculty. NEQCA’s primary care physicians care for more than 550,000 patients.

Teaching the next generation of top physicians

As the principal teaching hospital of Tufts University School of Medicine, we play a key role in training the next generation of physician leaders. After medical school, many of the nation’s top graduates are attracted to ourresidency and fellowship programs: we offer 45 programs accredited by the Accreditation Council for Graduate Medical Education. Our alumni have gone on to become leaders in clinical care, research, industry and medical education.

Tufts Medical Center's proud and distinguished tradition began in 1796, when a group of public-spirited Bostonians, including patriots Paul Revere and Samuel Adams, established the Boston Dispensary as the first permanent medical facility in New England, and one of the first in the nation. The Dispensary’s founders funded tickets that enabled the city's poor to receive medical care; one of the original tickets signed by Revere can still be seen today at the Massachusetts Historical Society.

Providing care for the poor

Using the Bible’s “Good Samaritan” parable as its model, the Dispensary grew rapidly and continued to find new and innovative ways to care for the city’s underserved working and poor population. Some of the more notable innovations included: having volunteer doctors and nurses provide free visits to district residents that needed medical care; creating dental and nutrition clinics; and most famously, starting an evening clinic that was partially employer funded and was designed to treat the city’s “working poor.” The Boston Dispensary provided high-quality, patient-centered care, pioneering many new therapies and health care delivery improvements. It was the first to initiate a number of medical practices that are now commonplace today.

Emerging partnerships

Over the ensuing years, the Boston Dispensary developed mutually beneficial affiliations with a number of compatible institutions, most notably, its partnership with the Boston Floating Hospital for Children (New England’s first pediatric hospital) in 1930. At about the same time, the Dispensary became the primary teaching hospital for Tufts University’s Medical and Dental schools. Then, in 1946, the 100-bed Pratt Diagnostic Clinic, the world’s largest clinic of its kind at the time of its opening, joined the partnership as well. In 1968, this set of affiliations was formerly organized as Tufts New England Medical Center; in 2008, the name was shortened to Tufts Medical Center, to better reflect the hospital’s close relationship with Tufts University.

Tradition of world-class care and research continued today

The current-day Tufts Medical Center campus remains in the downtown Boston neighborhood where the original Boston Dispensary was founded over 200 years ago. Tufts Medical Center is proud of its leadership role in America’s development of modern medicine. It continues to be molded by its historic mission, never losing the perspective of being a community based, world class adult and pediatric teaching and research hospital. It remains true to its mission statement which reads in part: “We dedicate ourselves to furthering our rich tradition of health care innovation, leadership, charity and the highest standard of care and service to all in our community.”

Innovations and Milestones

1796: The Boston Dispensary is established as the first permanent medical facility in New England and one of the first in the United States

1803: First public health vaccination campaign for smallpox beguan

1814: The Boston Dispensary became the first medical facility to assign nurses to needy patients

1856: A first of its kind permanent clinic founded at Bennett and Ash Streets

1873: The first U.S. clinic for venereal disease opened at the Boston Dispensary

1873: The first dental clinic in the country for the poor was established

1883: The first U.S. scientific use of Swedish massage and the beginnings of rehabilitative medicine begins at the Boston Dispensary

1886: The first Visiting Nurse Association established

1894: Boston Floating Hospital for Children is inaugurated

1899: The Boston Dispensary opens the first U.S. lung clinic

1908: A general admission fee of 10 cents was established

1908: The country’s second oldest medical social service department opened

1911: Floating Hospital started hospital-based human milk collection for sick babies

1913: The Boston Dispensary featured the first evening pay clinic to serve the working poor and one of the earliest examples of employer-paid clinic treatment for employees

1913: “Well Child” and preventative health clinic established

1918: The Boston Dispensary opened the first nutrition clinic of its kind in the world

1919: Anartificial milk product is invented at Floating Hospital, that is later successfully marketed as Similac

1927: Modern diagnostic test for syphilis discovered at the Boston Dispensary

1930: The world’s first experiment in group psychotherapy takes place at the Boston Dispensary

1929: The Boston Dispensary begins an affiliation with Floating Hospital and Tufts University School of Medicine

1938: 100-bed Pratt Clinic, the largest diagnostic clinic in the world, is constructed at the Boston Dispensary

1947: First children’s playroom established to apply recreational therapy

1956: Cineradiographic equipment, which takes x-ray moving pictures, is installed at the Boston Dispensary; the first in Massachusetts

1958: Maurice Raben, MD a pediatric endocrinologist at Floating Hospital purified hormones from human pituitary glands to create the first growth hormone treatment

1958: The Rehabilitation Institute is established at the Boston Dispensary, the first in New England

1958: Immunosuppression therapy is developed to aid in successful organ transplants

1963: The Family Participation Unit is established at Floating Hospital, allowing parents to stay overnight with their children

1965: The first neighborhood health center is founded by Tufts University School of Medicine in Boston’s Columbia Point housing project

1965: Tufts Medical Center officially merges with Boston Floating Hospital

1981: The world's first pediatric trauma center established at Floating Hospital

1992: Becomes the first in New England and only one of six clinical sites in the U.S. to pioneer Intensity Modulated Radiation Therapy (IMRT), know as the Gamma Knife. It used in conjunction with high-powered computers to customize the distribution of radiation beams. This results in the maximum possible dose to the diseased areas and minimum possible dose to the surrounding normal tissues and organs.

1992: The first, full-service private teaching hospital in Boston is created with the addition of a maternity service

1997: Neely House is established; first-of-its-kind bed and breakfast-style home within the hospital to host cancer patients and their families

1997: Rooftop helipad opened for pediatric and adult Medflight patients

2001: First-in-the-nation transplant exchange program, “Hope Through Sharing,” is established

2007: Paul Pierce Center for Minimally Invasive Surgery is established with funds from Boston Celtics great, Paul Pierce

2008: Tufts-New England Medical Center is re-named Tufts Medical Center

At Tufts Medical Center, the patient is at the center of everything that we do. Our core commitment is to provide the highest quality of care to the patient in a safe environment. It is important that we also include the patient’s family and caregivers in the patient’s care, recognizing the importance of their support as the patient journeys through their illness.

Quality and safety statistics are on the rise at Tufts Medical Center.

The safest care for our patients

We are committed to keeping our patients safe by adhering to strict standards and leading the way in new initiatives that ensure the safety of our patients. In order to meet our commitment we must:

  • Encourage all patients and their families/caregivers to be a part of the patient-centered care we deliver
  • Implement best practices to ensure the highest level of medication safety.
  • Reduce the risk of patient falls. Preventing falls is one of our highest priorities in ensuring a safe visit for all of our patients.
  • Prevent hospital acquired infections. Preventing infections is the goal of Tufts Medical Center’s Infection Prevention Program that is lead by highly experienced physicians and nurses.
  • Ensure surgical safety. Tufts Medical Center has implemented multiple strategies to eliminate surgical complications. Learn about our "Ticket to Safety."
  • Encourage patients to be informed healthcare consumers by reviewing our quality performance.

Working at Tufts Medical Center

Located in downtown Boston's Chinatown neighborhood and the Theatre District, Tufts Medical Center is the oldest permanent medical facility in the country, and has been one of the fastest growing hospitals in Massachusetts over the last five years. Tufts Medical Center is a 415-bed robust organization and the principal teaching hospital of Tufts University School of Medicine, providing comprehensive care from routine medical care to treating the most complex diseases affecting adults and children.

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