Working at U.S. Bank | Glassdoor

U.S. Bank Overview

Minneapolis, MN
10000+ employees
Company - Public (USB)
Banks & Credit Unions
$10+ billion (USD) per year
We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.

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Glassdoor Awards

Top CEOs: 2014 (#12), 2013 (#9)

U.S. Bank – Why Work For Us?

Our people

We aren't your typical bankers. Our employees come from all kinds of personal and professional backgrounds, with each person's career path a unique journey. The varied perspectives and empowered voices of our diverse employees are our proudest strengths as an organization. These voices and viewpoints help us do our best work every day and serve our customers at a standard second to none. 

Whether you're a student about to begin your career, an experienced candidate or a proven leader, a career at U.S. Bank will empower you to make a difference and reach your full potential. 

Learn more about what inspires our employees and why we love working here.

What we do

U.S. Bank is the fifth-largest U.S. commercial bank, operating in more than 3,100 banking offices and holding $461 billion in assets. But the U.S. Bank story is about much more than banking.

Working together

Our 74,000 employees work across departments to help our 18 million customers turn their dreams into reality. We take ownership of projects and initiatives and innovate to provide the best results. 

We pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking.

Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.


Why we do it

Our work makes a difference. We’re committed to strengthening the communities where we live and work, and supporting our colleagues through unexpected hardships.With up to 16 hours of paid time off to volunteer, employees last year reported more than 220,000 hours of community service; 1,250 employees are board members of community-focused organizations.

On a national scale, U.S. Bank is a proud supporter of United Way, among other organizations. Last year alone, employees pledged more than $2.5 million through individual contributions and special fundraising events. Foundation grants and corporate donations added another $23.7 million to the total. 

We take care of one another, too. The U.S. Bank Employee Assistance Fund (EAF) assists employees when they need help the most. Funded primarily by employee contributions, EAF has granted more than $6 million to 1,700+ employees since its inception in 2008.

Tools to help you achieve in work and life

We work hard at U.S. Bank. We support life-long learning to help you achieve your career goals. We also value a healthy work/life balance. Staying well, physically and mentally, and moving forward lets you be your best—at work and in life. That's how we help you focus on what matters most to you.

The right benefits for you
The benefits you'll enjoy here help you protect your health and financial security. They also give you peace of mind. It's simple—you choose the plans and coverage levels that make sense for the way you live.

Health & wellbeing
You need to be at your physical best to excel in both your personal and professional lives. That's why we provide a variety of health and wellbeing benefits.

Retirement & financial security
Save for your future, protect yourself and your family from the unexpected, and take advantage of programs that can lower your day-to-day expenses.

Work/life balance
We offer a variety of time-off programs and other resources that help you achieve the right work/life balance and find the help you need, whenever you need it.

Development & growth
At U.S. Bank, we invest in your growth with education and development resources that, along with your drive and performance, propel your success.

U.S. Bank Reviews

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U.S. Bank President and Chief Executive Officer Andrew Cecere
Andrew Cecere
380 Ratings
  • "Tax reform = more pay!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO


    Full coverage
    $15/hr teller starting
    Great management
    Career development plans
    Opportunities for improvement


    System updates crash sometimes,
    New policy transitions

See All 4,931 Reviews

U.S. Bank Photos

U.S. Bank photo of: U.S. Bank offices in downtown Freeport, Illinois, USA. (Photo attributed to IvoShandor - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
U.S. Bank photo of: Us bank inside Albertsons
U.S. Bank photo of: Both towers
U.S. Bank photo of: View of both offices in Richfield
U.S. Bank photo of: Front face of Richfield offices
U.S. Bank photo of: Corporate building. Many long corridors, very hospital type feeling
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U.S. Bank Interviews



Getting an Interview

Getting an Interview




  1. Helpful (15)  

    Phone Banker Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took 2 weeks. I interviewed at U.S. Bank (Portland, OR) in February 2016.


    definitely need to understand people outside of yourself. People persons required if you really want this job. They need a personality that can deal with any situation since you are talking on the behalf of a financial institution.

    Interview Questions

    • How would you deal with a difficult customer?   2 Answers
See All 1,106 Interviews

U.S. Bank Awards & Accolades

  • America's Best Employers for Diversity, Forbes, 2018
  • Best Employer for Women, Forbes, 2018
  • Disability Equality Index: Best Places to Work for Disability Inclusion, American Association of People with Disabilities (AAPD) and the US Business Leadership Network, 2018
  • Innovators to Watch: 44 Executives Shaping the Future of Banking, Bank Innovation, 2018
  • World's Most Ethical Companies, Ethispere, 2018
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