U.S. Xpress Overview

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  • www.usxpress.com
  • Chattanooga, TN
  • 5001 to 10000 Employees
  • 1986
  • Company - Public (USX)
  • Trucking
  • $2 to $5 billion (USD)

CompetitorsWerner Enterprises, Swift Transportation, FedEx
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U.S. Xpress is one of the largest providers of expedited and time-definite services in the transportation industry. Providing a suite of services including single, team, dedicated, demand critical, intermodal COFC, logistics, temperature controlled, and international services ...
Mission: We are committed to excellence and believe in setting high standards for our company and our employees. It is our vision to be recognized as the premier transportation company in North America. Our mission is to provide our people with an enjoyable, safe and dignified work ...

U.S. Xpress Reviews

3.4
62%
Recommend to a Friend
77%
Approve of CEO
Eric  Fuller
Eric Fuller
197 Ratings
5.0
Current Employee, less than 1 year

"Amazing place to work"

Oct 11, 2021 - Carrier Sales Representative in Chattanooga, TN
Recommends
Positive Outlook
Approves of CEO

Pros

Really friendly management, great work environment, and great training. Overall an amazing working experience.

Cons

Could have more competitive commissions structure, you still can make amazing money but other places have more competitive commission structures!

Advice to Management

Move commission to a percentage per load you sell!
God bless y’all that you are an amazing place to work for!
See All 706 Reviews

Diversity & Inclusion at U.S. Xpress

3.8
(80 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from U.S. Xpress Reviews and are not edited or altered.

How is diversity at U.S. Xpress?

...Management, favoritism, hard to transfer out of department, silent bullying, drama, made up procedures or ones that change frequently and the inability to keep up....Read More

Read 1 more responses

U.S. Xpress Photos

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U.S. Xpress Interviews

Experience
Positive63%
Negative20%
Neutral17%
Getting an Interview
Applied online65%
Recruiter15%
Other6%
Difficulty
2.1
Average
HardAverageEasy

  1. Customer Experience Support & Bilingual Processing Recruiter Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Difficult Interview
    Application

    I applied online. I interviewed at U.S. Xpress (United States)

    Interview

    Applied for a customer service position in May 2021. Got a call from a recruiter the next day to set up a phone interview. 2 days after the phone interview was contacted to set up a video interview with 2 of the hiring managers. Was told by the recruiter the position was permanently remote. During the video interview, one of the managers seemed completely uninterested as he was working on another monitor and never once glanced at me and the other hiring manager speaking. They seemed to be turned off that I wasn't located in the Phoenix, AZ area-even though the job was completely remote.

    A few weeks later the recruiter contacts me to let me know they decided to go with another candidate. However he felt I was a good fit for a different customer service position. He set up a video interview with 2 different hiring managers located in the Southeast US area. Again this was a permanent remote position. This interview went over well. It felt more like a conversation. They kept asking me if I would ever relocate to the Chattanooga, TN area where their office is located...even though this department was going to stay remote permanently. One of the hiring managers asked later in the same week if she could do a phone call with me with some follow up questions. I said sure. Never heard from them again.

    September 2021 I applied to a Bilingual Recruiting Processor position and a recruiter contacted me the next day to ask availability for a phone interview. After the phone interview, I was contacted to set up a video interview with 3 different hiring managers. The video interview ended up having 4 different managers. They rushed the interview because I would try to ask questions and they cut me short. They each asked 1 question and the interview lasted 10 minutes. They asked how close I was to the Chattanooga, TN area and if I could go there-even though the position was completely remote. Never got hired. Not because they notified me but because weeks went on and I never heard a response.

    2 takeaways from this company:

    -If you are not located where their offices are, they will not hire you even for a remote position
    -If you are not hired, you will never hear from them again
    Interview

    Where are you located? Would you consider relocating to Chattanooga, TN?

    Answer Question

See All 84 interviews

U.S. Xpress Awards & Accolades

  • 2020 Top Companies for Women to Work for in TransportationWomen in Trucking Association2020
  • 2020 Green Supply Chain AwardSupply & Demand Chain Executive2020

Popular Careers with U.S. Xpress Job Seekers

JobsSalariesInterviews

U.S. Xpress FAQ

(46 Questions)

All answers shown come directly from U.S. Xpress Reviews and are not edited or altered.

See questions about:

What is paid time off like at U.S. Xpress?

...Their pretty lenient when it comes to an employee needing a day off for something important or asking for requested time off....

September 23, 2019

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