Co workers are great and very helpful. Working conditions are nice and they have free covered parking for all employees. Work can be complex. Most areas have a highly competent knowledge expert.
Recent cut in benefits. Staffing is inadequate for proper coverage. Development/Improvement to systems is lacking. Most employees get caught in application "silos" with little or no chance to cross train. Most new development is done by contractors.
Advice to Management
Wake up and smell the coffee! The advantages you have had in the past are rapidly disappearing. Biuild and cross train your staff and give them the training to keep current.
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