Working at UDR | Glassdoor

UDR Overview
Highlands Ranch, CO
1001 to 5000 employees
Company - Public (UDR)
Real Estate
$500 million to $1 billion (USD) per year
UDR, Inc. (NYSE:UDR), an S&P 500 company, is a leading multifamily real estate investment trust with a demonstrated performance history of delivering superior and dependable returns by successfully managing, buying, selling, developing and redeveloping attractive ... Read more

Mission: Dedicated to providing comfortable homes for our residents, we pay great attention to detail to ensure that every home is worry-free. We are committed to earning our resident’s trust by supporting our company’s core values:
&bull ... Read more

UDR – Why Work For Us?

Career Opportunities are Knocking - Open the Door to your Future at UDR

When you become a member of our team at UDR, you’re joining one of the nation’s leading multifamily real estate investment trusts, with demonstrated success managing attractive real estate properties across the country. As an industry leader, we’re an employer of choice for career-minded individuals looking for great opportunities.

At UDR, We Value Trust

We believe that great companies know how to listen. They listen to their associates and they listen to their customers. In order to elevate the Customer Service Culture at UDR, we established a service promise that could be applied to all employees, across all locations.

“I am very excited to be part of The UDR Promise! As Simple as it may seem, this promise will take a conscientious shift within our organization. It all begins with respect – respect for ourselves as well as everyone we encounter.” – Greta Donat


Why become a maintenance technician with UDR?

As a UDR maintenance technician, you aren’t just maintaining beautiful apartment homes, you’re sustaining relationships with the people who live there. You make a difference in the way our residents live.

Maintenance technicians play a key role in the success of our company. Through your skills, you maximize lease renewal and resident satisfaction. Each day presents different challenges, and if you enjoy hands-on work while providing excellent customer service, you will thrive at UDR.

“UDR is the best company at a national level, it has good leaders and it’s a fast growing company, so there’s a good chance to grow.  I’ve worked here about 5 years and I am very happy to be part of this great company.” – Glassdoor Review from a Service Technician

Make a difference in people’s lives, every day.

UDR maintenance technicians have the essential task of preserving our communities. Responsible for diagnosing problems, making repairs, and upholding the lovely appearance of our communities, maintenance technicians are critical to the success of UDR.

When our residents are comfortable and satisfied, we feel the same. If you possess strong maintenance and customer service skills, you will find a fulfilling career with UDR.


Electrical Training Simulators

Area 7 Service Manager, Dan Thorp, created boards for training all the service managers and soon the techs, to safely find and fix electrical problems.

It Starts with Our People

At UDR, we believe that the key to satisfying our resident customers is earning their trust and providing exceptional service. To ensure great service, we empower our employees by providing excellent benefits and ongoing training programs. Our goal is to make every property feel like a community for both our residents and employees. Become part of the UDR community and join us today! 

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Our Job Areas Include:

  • Maintenance Technician
  • Leasing Consultant
  • Concierge
  • Porter
  • Property Manager
  • Maintenance Manager
  • Corporate Careers

UDR offers a comprehensive benefit program to assist associates with day-to-day medical expenses and provide financial protection in the event of a major illness or injury.



Get the Details of our Employee Benefits Package Here!

Where Teamwork and Community Matter

At UDR, we understand the importance of community and teamwork.  This is why we've made a commitment to foster memorable moments amongst both our residents and ourselves.  Here's just a sampling of the many fun things we do together.


Area 7 CD Retreat: "There's No Place Like Home"

Area 7's interpretation of "TheWizard of Oz" was the theme for its first retreat in Seattle, planned to become an annual event.  This retreat included team building and bonding activities, as well as setting goals for 2016.

undefinedThrity 377 Supports Katy Trail 5K

In Dallas, the Thirty377 team supported UDR's sponsorship of the 17th Annual Katy Trail 5K in Uptown.  The event was a lot of fun and a huge success!


Bay Area Support

There's nothing like a local team pride to liven spirits around the office.  The Channel Mission Bay office dressed to cheer on the Golden State Warriors.

Nashvundefinedille Team Tackles Hunger @ Second Harvest Food Bank

Our team group labeled, inspected, and packaged about 6,500 lbs. of canned chili to help families in need during the holidays.


UDR Reviews

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UDR President & CEO Thomas W. Toomey
Thomas W. Toomey
86 Ratings
  • Featured Review

    Helpful (2)

    "Best employer ever!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate
    Current Employee - Marketing Associate

    I have been working at UDR full-time


    Where do I start?! They care, want you to succeed, they believe in you and they take care of you. When i first started I recieved a hand written letter from the CEO welcoming me to the company. Even as a national company they still make it feel like a small family owned, tight nit company. Everyone i have met has greated me with a genuine smile.They are the best company i uave ever worked for! I would highly recommend this company!!!


    Not one con to share

    Advice to Management

    Keep it up! From my direct community director all the way up! You guys are amazing!

See All 176 Reviews

UDR Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

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Interview Difficulty




    Concierge Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at UDR (Baltimore, MD) in December 2016.


    I found the interview process to be painless. The questions asked were none evasive.!!
    My background is in hospitality and I felt the crossover would not be too difficult. My knowledge of the neighborhood and city's resources is quite good in relation to working at the Domain in Canton.

    I am very excited about this position and I trust I have and will meet all requirements of a great concierge!

    Interview Questions

    • Why did I think I would make a good concierge!   1 Answer
See All 53 Interviews

UDR Awards & Accolades

  • America’s 50 Most Trustworthy Financial Companies, Forbes, 2015

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