Working at UMB Bank | Glassdoor

UMB Bank Overview

Kansas City, MO
1001 to 5000 employees
Company - Public
$500 million to $1 billion (USD) per year
UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth ... Read more

UMB Bank – Why Work For Us?

Inside UMB

When you hear “financial company,” what are the that words come to mind? At UMB, the word our associates tell us is most prevalent is “heart.”

You’re not just a number at UMB. You’re a person with dreams, goals, and hobbies. We want you to be the best version of yourself—personally and professionally. We’re not thriving unless our people are thriving.

If you’re interested in a company where personal growth is inevitable, you’re encouraged to volunteer locally, and you have the power to make decisions about your work, check us out.

“UMB cares about the people who join the organization—they want everyone to fit the culture of caring. While UMB continues to grow, I see them still making sure they’re in touch with how associates are feeling and how our communities are affected by various events. UMB realizes that if their people are happy, they will stand out.”
–Jennifer Hertha, Kansas City, MO

What makes UMB stand out from other organizations? Our leadership shares what they believe makes us special.

Our People

Even though UMB associates are like-minded in our approach to customer service, we know that growth comes from new ideas and different ways of thinking. We hire people who will challenge the status quo and our perspectives.

When each of our voices are heard, our company becomes stronger. Each associate’s individual background adds value to UMB by energizing the workplace and igniting innovation. We continuously explore opportunities to give people the platform to share what makes them unique.

“We recognize that supporting a culture of diversity and inclusion directly impacts how much you enjoy your job. When all of our unique perspectives are combined, we can be more competitive and create stronger connections with our customers.”
–Mariner Kemper, President and Chief Executive Officer

Life is about more than work.

Our goal is help our associates thrive. We seek to enable all of our people to be their best and grow in their careers. Our associates have access to great health coverage, opportunities for community involvement, and investment and support in their career development and wellness initiatives. 

No matter your situation, we aim to provide services to help with any work or life challenges that come your way.

As part of our commitment to health and wellness, all associates receive one day off each year to use for physical, fiscal or spiritual wellbeing. Whether you want to participate in a sporting event or see a health specialist, it's entirely your call.

Along with highly competitive compensation, extensive time off, volunteer time off, and wellness benefits, you will also be eligible to participate in our profit sharing 401(k) plan and our employee stock purchase plan (ESOP). Altogether, the benefits are many at UMB.

"UMB provides a lot of benefits that help with work/life balance. I feel like I can be committed to both the company and my family, and have done just that for almost five years."
-Sarah Woltje, Kansas City, MO

A few of our benefits:

  • Extensive paid time off
  • UMB "You" Day and volunteer time off
  • Paid holidays
  • Medical, dental, and vision coverage
  • 401(k) and employee stock purchase plans
  • Wellness program and incentives
  • Tuition and adoption assistance
  • Insurance for pets, cancer, accidents, long-term care and more
  • Telemedicine
  • Paid parental leave
  • Associate discounts
  • Professional training and development opportunities

Our Communities

Just as we aim to deliver an unparalleled experience for our customers and associates, we’re equally dedicated to every city we call home. It’s thanks to our communities that we’ve been in business for more than a century and we work to be a strong partner in return.

Although we strive to help wherever we are most needed, historically we’ve emphasized expansion of and appreciation of the arts, furthering economic development, advancing educational opportunities, agriculture, and promotion health and wellness.

As part of this commitment, UMB enables associates to share their energy and talents with the community be offering 16 hours of paid time off specifically for volunteerism each year. In addition to encouraging individual volunteerism, special opportunities and group efforts are also offered to associates throughout the year.

“Having the opportunity to be involved in the community while at work shows exactly what UMB is really about—people.”
–Kaylene Butikofer, Ogden, UT

A full-service financial partner, UMB Financial Corporation (NASDAQ: UMBF) is a century-old financial institution delivering comprehensive banking, asset management, institutional asset management and payment solutions to commercial, institutional and personal clients across the United States.

At UMB, the foundation of our business practices and culture remains the satisfaction of our clients, and we continue to make business decisions based on relationships—by doing what is right, not what is easy or popular. We navigate by our core principles of honesty and integrity to set the course for measured, steady and stable growth that our clients and communities can rely on.

UMB Bank Reviews

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J. Mariner Kemper
66 Ratings
  • "Transaction Specialist I"

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at UMB Bank part-time


    It's easy to make good connections.


    No cons at the time.

See All 126 Reviews

UMB Bank Interviews



Getting an Interview

Getting an Interview





    Personal Banker Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview


    The process took 2+ weeks. I interviewed at UMB Bank.


    Application process is online, if you are selected for the position they will follow up and schedule a phone interview. If that goes well they will schedule you for an in branch interview for the location/position you will be filling. All in all it was a very simple and effective process and the people are great, they are happy to answer any and all inquiries you may have.

    Interview Questions

    • Did you ever have a difficult situation with a coworker? How did you handle it?   1 Answer

    Reasons for Declining

    I was offered a different job that was better suited to my skills base as well as to my interests career wise.

See All 38 Interviews

UMB Bank Awards & Accolades

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