Working at UMB Financial Corporation | Glassdoor

UMB Financial Corporation Overview

www.umb.com
Kansas City, MO
1001 to 5000 employees
1913
Company - Public (UMBF)
Finance
$500 million to $1 billion (USD) per year
UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth ... Read more

UMB Financial Corporation – Why Work For Us?


Inside UMB

When you hear “financial company,” what are the that words come to mind? At UMB, the word our associates tell us is most prevalent is “heart.”

You’re not just a number at UMB. You’re a person with dreams, goals, and hobbies. We want you to be the best version of yourself—personally and professionally. We’re not thriving unless our people are thriving.

If you’re interested in a company where personal growth is inevitable, you’re encouraged to volunteer locally, and you have the power to make decisions about your work, check us out.

“UMB cares about the people who join the organization—they want everyone to fit the culture of caring. While UMB continues to grow, I see them still making sure they’re in touch with how associates are feeling and how our communities are affected by various events. UMB realizes that if their people are happy, they will stand out.”
–Jennifer Hertha, Kansas City, MO

What makes UMB stand out from other organizations? Our leadership shares what they believe makes us special.

Our People

Even though UMB associates are like-minded in our approach to customer service, we know that growth comes from new ideas and different ways of thinking. We hire people who will challenge the status quo and our perspectives.

When each of our voices are heard, our company becomes stronger. Each associate’s individual background adds value to UMB by energizing the workplace and igniting innovation. We continuously explore opportunities to give people the platform to share what makes them unique.

“We recognize that supporting a culture of diversity and inclusion directly impacts how much you enjoy your job. When all of our unique perspectives are combined, we can be more competitive and create stronger connections with our customers.”
–Mariner Kemper, President and Chief Executive Officer

Life is about more than work.

Our goal is help our associates thrive. We seek to enable all of our people to be their best and grow in their careers. Our associates have access to great health coverage, opportunities for community involvement, and investment and support in their career development and wellness initiatives. 

No matter your situation, we aim to provide services to help with any work or life challenges that come your way.

As part of our commitment to health and wellness, all associates receive one day off each year to use for physical, fiscal or spiritual wellbeing. Whether you want to participate in a sporting event or see a health specialist, it's entirely your call.

Along with highly competitive compensation, extensive time off, volunteer time off, and wellness benefits, you will also be eligible to participate in our profit sharing 401(k) plan and our employee stock purchase plan (ESOP). Altogether, the benefits are many at UMB.

"UMB provides a lot of benefits that help with work/life balance. I feel like I can be committed to both the company and my family, and have done just that for almost five years."
-Sarah Woltje, Kansas City, MO

A few of our benefits:

  • Extensive paid time off
  • UMB "You" Day and volunteer time off
  • Paid holidays
  • Medical, dental, and vision coverage
  • 401(k) and employee stock purchase plans
  • Wellness program and incentives
  • Tuition and adoption assistance
  • Insurance for pets, cancer, accidents, long-term care and more
  • Telemedicine
  • Paid parental leave
  • Associate discounts
  • Professional training and development opportunities

Our Communities

Just as we aim to deliver an unparalleled experience for our customers and associates, we’re equally dedicated to every city we call home. It’s thanks to our communities that we’ve been in business for more than a century and we work to be a strong partner in return.

Although we strive to help wherever we are most needed, historically we’ve emphasized expansion of and appreciation of the arts, furthering economic development, advancing educational opportunities, agriculture, and promotion health and wellness.

As part of this commitment, UMB enables associates to share their energy and talents with the community be offering 16 hours of paid time off specifically for volunteerism each year. In addition to encouraging individual volunteerism, special opportunities and group efforts are also offered to associates throughout the year.

“Having the opportunity to be involved in the community while at work shows exactly what UMB is really about—people.”
–Kaylene Butikofer, Ogden, UT


A full-service financial partner, UMB Financial Corporation (NASDAQ: UMBF) is a century-old financial institution delivering comprehensive banking, asset management, institutional asset management and payment solutions to commercial, institutional and personal clients across the United States.

At UMB, the foundation of our business practices and culture remains the satisfaction of our clients, and we continue to make business decisions based on relationships—by doing what is right, not what is easy or popular. We navigate by our core principles of honesty and integrity to set the course for measured, steady and stable growth that our clients and communities can rely on.

UMB Financial Corporation Reviews

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
UMB Financial Corporation Chairman and CEO J. Mariner Kemper
J. Mariner Kemper
46 Ratings
  • "teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Kansas City, MO
    Former Employee - Teller in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMB Financial Corporation part-time (More than a year)

    Pros

    People are good and the customers were always friendly.

    Cons

    have a sales system that can get in the way of you doing your job

See All 77 Reviews

UMB Financial Corporation Interviews

Experience

Experience
57%
15%
26%

Getting an Interview

Getting an Interview
66%
11%
11%
5
5

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Client Relationship Manager Interview

    Anonymous Interview Candidate in Denver, CO
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at UMB Financial Corporation (Denver, CO) in July 2016.

    Interview

    I applied for the Client Relationship Manager position online and received a system generated email request to complete an online assessment two days later. Four days after completing the assessment I received a phone call from UMB to schedule a phone screening interview with their recruiter, which I agreed to do. Several days later at the scheduled time the recruiter called me, skipped all pleasantries and stated they would go directly to asking questions related to the role. The recruiter was clearly in their car driving with the windows down or sitting outside in a windy area on their cell phone. It was incredibly difficult to understand what they were saying at times because of the level of background noise and interference (I was in a closed conference room, so it wasn't on my end). The questions were generic and dealt with previous job history and responsibilities, plus salary requirements. When the recruiter's questions shifted to whether I had experience with cold calling, I pointed out that the job description did not include any verbiage related to "hunting" or "cold calling" -- two things I personally screen for while searching for a new job. The recruiter had a canned rebuttal that the phrase "outbound" covers this in the description for the role, and cold calling/knocking on doors is a requirement. After letting the recruiter know that I was no longer interested in the position, we amicably ended the call.

    The description outlining the position is ambiguous and misleading. It's cold calling and knocking on doors, not account management or client support like the title and description implies. Further, the interview was conducted in a poor manner. Never expect to have a thoughtful and revealing conversation with a candidate while driving around in your car on your cell phone.

    Interview Questions

    • The questions were standard recruiter questions for screening candidates, e.g. Why are you leaving your current position? Why did you apply for this position? What are you salary requirements?   Answer Question
See All 20 Interviews

UMB Financial Corporation Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at UMB Financial Corporation? Share Your Experiences

UMB Financial Corporation
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or