Working at UMB Financial Corporation | Glassdoor

UMB Financial Corporation Overview

Kansas City, MO
1001 to 5000 employees
1913
Company - Public (UMBF)
Investment Banking & Asset Management
$500 million to $1 billion (USD) per year
UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth ... Read more

Mission: With our position of trust and our tradition of integrity, our shared mission is to know our customers and anticipate their needs; advocate and advise; innovate and surprise.

UMB Financial Corporation – Why Work With Us?


Inside UMB

When you hear “financial company,” what are the that words come to mind? At UMB, the word our associates tell us is most prevalent is “heart.”

You’re not just a number at UMB. You’re a person with dreams, goals, and hobbies. We want you to be the best version of yourself—personally and professionally. We’re not thriving unless our people are thriving.

If you’re interested in a company where personal growth is inevitable, you’re encouraged to volunteer locally, and you have the power to make decisions about your work, check us out.

“UMB cares about the people who join the organization—they want everyone to fit the culture of caring. While UMB continues to grow, I see them still making sure they’re in touch with how associates are feeling and how our communities are affected by various events. UMB realizes that if their people are happy, they will stand out.”
–Jennifer Hertha, Kansas City, MO

What makes UMB stand out from other organizations? Our leadership shares what they believe makes us special.

Our People

Even though UMB associates are like-minded in our approach to customer service, we know that growth comes from new ideas and different ways of thinking. We hire people who will challenge the status quo and our perspectives.

When each of our voices are heard, our company becomes stronger. Each associate’s individual background adds value to UMB by energizing the workplace and igniting innovation. We continuously explore opportunities to give people the platform to share what makes them unique.

“We recognize that supporting a culture of diversity and inclusion directly impacts how much you enjoy your job. When all of our unique perspectives are combined, we can be more competitive and create stronger connections with our customers.”
–Mariner Kemper, President and Chief Executive Officer

Life is about more than work.

Our goal is help our associates thrive. We seek to enable all of our people to be their best and grow in their careers. Our associates have access to great health coverage, opportunities for community involvement, and investment and support in their career development and wellness initiatives. 

No matter your situation, we aim to provide services to help with any work or life challenges that come your way.

As part of our commitment to health and wellness, all associates receive one day off each year to use for physical, fiscal or spiritual wellbeing. Whether you want to participate in a sporting event or see a health specialist, it's entirely your call.

Along with highly competitive compensation, extensive time off, volunteer time off, and wellness benefits, you will also be eligible to participate in our profit sharing 401(k) plan and our employee stock purchase plan (ESOP). Altogether, the benefits are many at UMB.

"UMB provides a lot of benefits that help with work/life balance. I feel like I can be committed to both the company and my family, and have done just that for almost five years."
-Sarah Woltje, Kansas City, MO

A few of our benefits:

  • Extensive paid time off
  • UMB "You" Day and volunteer time off
  • Paid holidays
  • Medical, dental, and vision coverage
  • 401(k) and employee stock purchase plans
  • Wellness program and incentives
  • Tuition and adoption assistance
  • Insurance for pets, cancer, accidents, long-term care and more
  • Telemedicine
  • Paid parental leave
  • Associate discounts
  • Professional training and development opportunities

Our Communities

Just as we aim to deliver an unparalleled experience for our customers and associates, we’re equally dedicated to every city we call home. It’s thanks to our communities that we’ve been in business for more than a century and we work to be a strong partner in return.

Although we strive to help wherever we are most needed, historically we’ve emphasized expansion of and appreciation of the arts, furthering economic development, advancing educational opportunities, agriculture, and promotion health and wellness.

As part of this commitment, UMB enables associates to share their energy and talents with the community be offering 16 hours of paid time off specifically for volunteerism each year. In addition to encouraging individual volunteerism, special opportunities and group efforts are also offered to associates throughout the year.

“Having the opportunity to be involved in the community while at work shows exactly what UMB is really about—people.”
–Kaylene Butikofer, Ogden, UT


A full-service financial partner, UMB Financial Corporation (NASDAQ: UMBF) is a century-old financial institution delivering comprehensive banking, asset management, institutional asset management and payment solutions to commercial, institutional and personal clients across the United States.

At UMB, the foundation of our business practices and culture remains the satisfaction of our clients, and we continue to make business decisions based on relationships—by doing what is right, not what is easy or popular. We navigate by our core principles of honesty and integrity to set the course for measured, steady and stable growth that our clients and communities can rely on.

UMB Financial Corporation Reviews

  • Featured Review

    "Phenomenal company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager
    Former Employee - Regional Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UMB Financial Corporation full-time (More than 5 years)

    Pros

    Great benefits and time off program
    First Class Training and Development
    Senior management team/leadership/vision

    Cons

    No company specific negatives but the nature of the industry creates changes that are challenging

    Advice to Management

    Keep your vision strong, your values true to who you are and continue to recognize employee insight/innovation

See All 339 Reviews

UMB Financial Corporation Photos

UMB Financial Corporation photo of: Inside the Office
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UMB Financial Corporation Interviews

Experience

Experience
55%
19%
26%

Getting an Interview

Getting an Interview
63%
19%
6%
4
4
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Personal Banker I Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 6 weeks. I interviewed at UMB Financial Corporation in July 2020.

    Interview

    It was very long and spread out. I was mostly left in the dark about everything and always had to reach out to them to hear anything. They were also extremely reserved and probably the most unprepared interviewers I’ve seen in all my jobs.

    Interview Questions

    • What was one time you handled a customer who was dissatisfied?   Answer Question
See All 77 Interviews

UMB Financial Corporation Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at UMB Financial Corporation? Share Your Experiences

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