Working at UMass Memorial Health Care | Glassdoor

UMass Memorial Health Care Overview

Worcester, MA
10000+ employees
1997
Hospital
Health Care Services & Hospitals
$2 to $5 billion (USD) per year
UMass Memorial Health Care the largest health care provider in Central MA committed to improving the health of the people of our diverse communities we serve.

Mission: UMass Memorial Health Care is committed to improving the health of the people of our diverse communities of Central New England through culturally sensitive excellence in clinical care, service, teaching and research.
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Company Updates

  • Adel Bozorgzadeh, MD, chief, Division of Solid Organ Transplant on how he sees himself in his patients and lives our "Everyone, Everday" motto -

    "At the time, I felt like I had a connection with the patients that were in need of a transplant... Their zest for wanting to live and not to give up, and their courage of seeing themselves and what they were and still wanting to live better, and taking the risk, and going all the way, and putting themselves through what transplant was reminded of myself, reminded me of where I was coming from."

    —2 days ago
    From Hopeless to Healer: Escaping Iran's Revolution Twice, Then Robbed at the Border

    War. Corrupt governments. Political oppression. Physicians are immune to none of these. To escape them, many come to the United States. MedPage Today is profiling some of them, capturing their stories, from the challenges -- having it all and then losing it all, planning and executing a dangerous clandestine escape, gaining U.S.

  • "Our caregivers deliver the best care to patients in Central Massachusetts. This recognition demonstrates the team’s dedication, compassion, and commitment to heart care. The hospitals named on this list are national leaders in cardiovascular health care and we are proud to be in their company,” said John Keaney, MD, medical director, Heart, and Vascular Center, and chief, cardiovascular medicine.

    —16 days ago
    GoLocalWorcester | Health | UMass Memorial Named to Becker's Healthcare Top 100 Hospitals

    The UMass Memorial Medical Center Division of Cardiology has been named one of Becker's Healthcare top 100 U.S. hospitals and health systems with great heart programs. This is the second year in a row that UMass has received the honor.

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UMass Memorial Health Care Video

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UMass Memorial Health Care – Why Work For Us?


About UMass Memorial Health Care

UMass Memorial Health Care is the largest health care system in Central Massachusetts. We are the clinical partner of UMass Medical School, with access to the latest technology, research and clinical trials.

UMass Memorial Health Care: Locations in Central Massachusetts

Our health care system includes four hospitals:

  • UMass Memorial Medical Center (Worcester)
  • Clinton Hospital (Clinton)
  • HealthAlliance Hospital (Leominster and Fitchburg)
  • Marlborough Hospital (Marlborough)

Our hospitals receive full accreditation by the Joint Commission, a national organization that sets quality standards for hospitals, or Det Norske Veritas (DNV), a risk management company that helps improve health care services. In addition to our fully equipped medical centers, our system also includes home health and hospice programs, behavioral health programs and community-based physician practices.

UMass Memorial Health Care by the numbers:

  • 1,600 physicians on our active medical staff
  • 3,000 registered nurses
  • 12,000 total employees
  • 1,125 beds in our hospitals

Health Care Services at UMass Memorial

With our sophisticated technology and full spectrum of support services, we provide you with excellent health care in a warm, professional environment. Our staff includes specialists who are nationally acclaimed for their work in areas such as:

  • Heart and vascular care
  • Orthopedics
  • Cancer
  • Diabetes
  • Surgery
  • Newborn intensive care
  • Children’s services
  • Women’s services
  • Emergency medicine and trauma

Advanced Care at UMass Memorial Medical Center

UMass Memorial Medical Center is home to some of the region’s most sophisticated medical technology, including the latest diagnostic and treatment options. Our experienced staff includes specialists who are leaders in their field. No matter where you receive health care within our network of hospitals, you have access to the advanced services and resources of UMass Memorial Medical Center.

Features of UMass Memorial include:

  • Accredited by the American College of Surgeons as the only designated Level I Trauma Center for adults in Central Massachusetts
  • Home to the Duddie Massad Emergency and Trauma Center and Life Flight, New England’s first hospital-based air ambulance
  • The region’s only Level III Neonatal Intensive Care Unit, providing expert care for ill or premature newborns
  • Number 1 hospital in Massachusetts five years in a row for heart attack survival, according to the Centers for Medicare and Medicaid Services
  • A three-star rating from Consumer Reports for bypass cardiac surgery based on overall performance, complications and other quality measures
  • A study published in 2013 in the journal CHEST and written by the director of UMass Memorial’s eICU found that “patients in the virtual ICUs were 26 percent more likely to survive their stay in the ICU and 16 percent more likely to survive the hospitalization as a whole and be discharged.” – Boston Business Journal, December 3, 2013

CAREERS

We are the largest health care provider in Central Massachusetts and our ability to provide the best possible healthcare is defined by our people

We continuously strive to identify and hire the best possible talent and invest in their success.

At UMass Memorial Health Care, everyone is a caregiver. A caregiver is not just the person who delivers the care. It's all the people who make it work .... and make it better.

Learn more about our extraordinary caregivers.

  • CULTURE
    Discover what our culture of caregiving means to our employees—and our patients—reinforced by everyone, everyday.
  • DIVERSITY
    Explore the ways our diversity programs, initiatives and commitment to a diverse culture enhance the quality of care we provide.
  • BENEFITS
    Find out how our employee benefits and compensation packages make a career at UMass Memorial even more rewarding.
  • OUR PEOPLE
    Join our team of volunteers! We offer flexible scheduling with opportunities for adults, college students and teens.

LOCATIONS
UMass Memorial reaches across the very heart of New England with locations throughout Central and Western Massachusetts. Learn more about each campus within our system of care and the communities we serve.


Letter from UMass Memorial Health Care President and CEO
 
Welcome to UMass Memorial Health Care!

We are the largest health care system in Central and Western Massachusetts committed to improving the health of people in Central New England through excellence in care, comprehensive health services, and teaching, research and clinical trials through our partnership with UMass Medical School.

Our system of care includes these outstanding hospitals and the region’s trusted academic medical center. No matter where you receive health care services within the UMass Memorial Health Care system, you have access to the advanced technology, resources, and services at our hospitals:

  • UMass Memorial Medical Center
  • Clinton Hospital
  • HealthAlliance Hospital
  • Marlborough Hospital

With our sophisticated technology and full range of support services, we provide you with excellent health care in warm, professional environments. Our staff includes specialists who are nationally acclaimed for their work in areas such as:

  • Heart and vascular care
  • Orthopedics
  • Cancer
  • Diabetes
  • Newborn intensive care
  • Children’s services
  • Women’s services
  • Primary care and ambulatory care services
  • A Level 1 Trauma Center and advanced emergency services
  • Long-term care facilities, and rehabilitation
  • Behavioral health services
  • Home health and hospice services

Our entire system team is committed to providing you with the best possible experience, whether you are staying with us as a patient, visiting a loved one or considering us for your health care.

We encourage you to explore the websites of each of our hospitals to find out more about our programs and services, our physicians and care teams. You will discover we are committed to your health and wellness, and to care provided with compassion and respect.

Sincerely,

Eric Dickson, MD, MHCM, FACEP
President and CEO, UMass Memorial Health Care

Our Values - A Guide to Our Decision-making as We Move to Our Future

  • Consistently excelling at patient-centered care
  • Acting with personal integrity and accountability
  • Respecting one another
  • Effecting change through teamwork and system thinking
  • Supporting our diverse communities

UMass Memorial Health Care Reviews

3.5
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Approve of CEO
UMass Memorial Health Care President and CEO Eric Dickson, MD
Eric Dickson, MD
33 Ratings
  • Featured Review

    Helpful (1)

    "Revenue cycle analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Cycle Analyst in Clinton, MA
    Current Employee - Revenue Cycle Analyst in Clinton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UMass Memorial Health Care full-time (More than 10 years)

    Pros

    Work with some of the best dedicated reliable people

    Cons

    Haven't experienced cons that would influence my time with umass

See All 152 Reviews

UMass Memorial Health Care Photos

UMass Memorial Health Care photo of: Our Memorial Campus on Belmont Street
UMass Memorial Health Care photo of: We showcase several of our caregivers along the hallway at the Memorial Campus
UMass Memorial Health Care photo of: Our University Campus on Lake Avenue
UMass Memorial Health Care photo of: Articles about UMass Memorial line the wall at our Biotech location to remind us of where we have been and what we're working toward every day
UMass Memorial Health Care photo of: We're proud to showcase some of our caregivers throughout the hospital
UMass Memorial Health Care photo of: It's all the people who make it work!
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UMass Memorial Health Care Interviews

Experience

Experience
73%
8%
17%

Getting an Interview

Getting an Interview
52%
13%
8%
8
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4
4

Difficulty

2.5
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  1. Featured Interview

     

    PCA-II Interview

    Anonymous Employee in Worcester, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at UMass Memorial Health Care (Worcester, MA) in September 2015.

    Interview

    I applied online with my resume. I got an email and call from talent acquisition. Then I was called by nurse manager for an interview. I went to the interview which mostly consisted of a tour of unit, and discussing position. The next day I was called by HR with job offer.

    Interview Questions

See All 24 Interviews

UMass Memorial Health Care Awards & Accolades

  • Best Places to Work in Healthcare, Modern Healthcare, 2009

UMass Memorial Health Care Locations

Work at UMass Memorial Health Care? Share Your Experiences

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