UMass Memorial Health Overview

  • Worcester, MA
  • 10000+ Employees
  • 1997
  • Hospital
  • Health Care Services & Hospitals
  • $1 to $5 billion (USD)

UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts. Through pain and pandemics, our commitment to our communities never wanes. We use knowledge and innovation to create breakthrough medicine, to create jobs, and to make life better ...
Mission: UMass Memorial Health is committed to improving the health of the people of our diverse communities of Central New England through culturally sensitive excellence in clinical care, service, teaching and research. Vision: We will become the best academic health system in America ...

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I'm a RN by title but left the profession to pursue other things. I'm currently in HIM dept at our local hospital, I'm tossing around becoming a coder. Has anyone on here ever switch gears and branched of their nursing education and go to coding or something in healthcare? Please share your experiences or suggestions.



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UMass Memorial Health Reviews

Recommend to a Friend
Approve of CEO
Eric Dickson, MD
Eric Dickson, MD
199 Ratings
Featured Review
Current Employee, more than 1 year

"Working for UMass Memorial Health is an incredibly positive experience"

Jan 6, 2023 - Anonymous Employee in Worcester, MA
Positive Outlook
Approves of CEO


* Strong leadership * Leadership cares about employees * Leadership actually listens * Teamwork is through the roof * I feel respected by my colleagues and management * I feel like what I do really


I can't really think of anything negative. Everyone is putting in their best effort, people are kind. I couldn't ask for more.
See All 556 Reviews

Diversity & Inclusion at UMass Memorial Health

(179 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from UMass Memorial Health Reviews and are not edited or altered.

How is diversity at UMass Memorial Health?

...Inclusive culture and admirable organizational mission....Read More

Read 2 more responses

UMass Memorial Health Photos

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UMass Memorial Health Interviews

Getting an Interview
Applied online63%
Employee Referral12%
Campus Recruiting8%

  1. Featured Interview

    Registered Nurse, BSN Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview


    interview process was easy and straightforward. Was offered a phone interview, then followed up with in person interview. After the in person interview I received a offer. This whole process was quick and effective.

    how would you handle a dissatisfied/angry patient

    Answer Question

See All 56 interviews

UMass Memorial Health Awards & Accolades

  • 2022 Best of Central Massachusetts (UMass Memorial Medical Center)Worcester Telegram and Gazette Best of Central MA2022
  • Best Regional HospitalsUS News & World Report2018
  • High Performing HospitalsUS News & World Report2018
  • America's 100 Best HospitalsHealth Grades2018
  • America's 50 best Cardiac SurgeryHealthGrades2018

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with UMass Memorial Health Job Seekers


UMass Memorial Health FAQ

(49 Questions)

All answers shown come directly from UMass Memorial Health Reviews and are not edited or altered.

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What is paid time off like at UMass Memorial Health?

...Great benefits, Fair pay, Good PTO...

October 27, 2021

Read more

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People Also Ask about UMass Memorial Health

Employees rate UMass Memorial Health 3.8 out of 5 stars based on 556 anonymous reviews on Glassdoor.

To get a job at UMass Memorial Health, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at UMass Memorial Health and prepare for tough questions.

Overall, 79% of employees would recommend working at UMass Memorial Health to a friend. This is based on 502 anonymously submitted reviews on Glassdoor.

73% of job seekers rate their interview experience at UMass Memorial Health as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at UMass Memorial Health.

74% of employees think that UMass Memorial Health has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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