Working at UNC Health Care | Glassdoor

UNC Health Care Overview

Chapel Hill, NC
10000+ employees
Hospital
Health Care
Unknown / Non-Applicable

Working at UNC Health Care

UNC Health Care is an award-winning, not-for-profit integrated health care system that is committed to delivering state-of-the-art health care and outstanding service to patients. From the mountains to the coast, UNC Health Care is there, providing care to North Carolinians from ... Read more

Mission: To be the Nation's leading public health care system.

Leading. Teaching. Caring.

Company Updates

  • UNC REX Health Care was recognized in the U.S. News & World Report as one of the 2016 best hospitals in the nation. http://glassdoor.com/slink.htm?key=vQFWO

    Quality & Awards | UNC Health Care, Chapel Hill, North Carolina

    Some of the awards and accreditations received by UNC Health Care and its affiliates.

  • http://glassdoor.com/slink.htm?key=vIfSg

    UNC Hospitals receives 2015 Outstanding Patient Experience Award™ from Healthgrades

    Tuesday, March 31, 2015--Healthgrades, the leading online resource for comprehensive information about physicians and hospitals, announced UNC Hospitals as a 2015 Healthgrades Outstanding Patient Experience Award ™ winner, distinguished as the top 15% of hospitals nationally, based on how their own patients responded to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey for visits occurring between April 2013 - March 2014.

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UNC Health Care – Why Work For Us?


UNC Health Care System

UNC Health Care is a not-for-profit integrated health care system owned by the state of North Carolina and based in Chapel Hill. At UNC Health Care, we believe each employee is instrumental in impacting a patient’s experience as well as the future of our health care system. Our thriving work environment provides the challenges you need to excel in the ever-changing world of health care, and the support you need to enjoy a balanced lifestyle.


UNC Hospitals

  • UNC Medical Center - is a health organization where coworkers create a culture of advancement for themselves and for patient care. Our system growth, patient population, and learning opportunities call employees across all fields to build upon their expertise and empathy to deliver complete care throughout North Carolina.
  • Chatham Hospital - joined UNC Health Care in 2008 to provide the residents of Chatham County with access to the advanced health care offered by UNC Health Care in a community hospital environment. We focus on providing exceptional health care services to our county and surrounding communities in collaboration with our physicians and the UNC Health Care System. 
  • UNC REX Healthcare - is well known for its welcoming work environment, commitment to clinical excellence and family-oriented culture. It's thanks to the excellent team at UNC REX that we're able to deliver high quality care to each and every patient. We believe that high-quality health care means more than providing exceptional medical treatment, it means providing care by skilled professionals who care - people like you.
  • High Point Regional - is a not-for-profit private health care system with more than 2,300 staff. Since our founding in 1904, we at High Point Regional Health haven't forgotten the reason why we are here—to do everything possible to get you well and keep you well.High Point serves more than 120,000 patients a year in the Guildford County area.
  • UNC Physician Network - is a regional network of more than 36 practices and over 166 physicians and advanced practice practitioners, delivering a full range of primary care and specialty services in nine counties throughout North Carolina. High-quality health care begins with high-caliber people. Our steadfast commitment to the health of our community begins within. If you seek an environment that promotes excellence, leadership and autonomy in clinical practice, then a career with UNCPN may be for you.
  • Johnston Health - is an equal-opportunity employer offering many exciting career opportunities in a variety of fields. Johnston's dedication to service exellence is the cornerstone for delivering personoalized, professional care built on the hard work and dedication of committed physicians, nurses, technologits, and other members of the health care team. 
  • Pardee Hospital - is an equal-opportunity employer that believes in a culture of service excellence where patients and visitors use words like "trust" and "caring" when describing the organization. Pardee offers its team members a compelling and promising career and an unmatched quality of life. 
  • Caldwell Memorial Hospital - joined UNC Health Care in 2013 to provide quality healthcare you trust and the caring you deserve. Caldwell continues to grow in order and change in order to better meet your needs. The Service Excellence initiative promotes a system-wide self-examination effort to push to excellence. 
  • Nash Health Care - is a non-profit hospital authority providing superior quality health care services and helping improve the health of the community in a caring, efficient and financially sound manner. Nash is known for its engagin variety of career opportunities in a progressive and nurturing work environment.
  • Wayne Memorial Hospital  - is home to some of the country's most distinguished physicians, advanced technologies and innovative treatments. Wayne has earned a reputation for provididng excellent, state-of-the-art medical care thanks to their employees. 
  • UNC Lenoir Health Care - is one of Lenoir County's largest employers offering a range of specialty services and technology you'd normally expect in hospitals of larger cities. It is more than a workspace for nursing professionals, it is a welcomng place where you can build a fulfilling career. 

Vision and Values

It is our vision to be the nation's leading health care system.

Every NC town is differet. But we think great care should connect them all. 


We Care About

Our Patients and their Families

Delivering quality health care and outstanding service is fundamental to everything we do.

Our Team

Attracting and retaining the best team members is of paramount importance to our health care system. We will do this by providing an environment that:

  • Pursues the highest level of safety and quality
  • Focuses on treating patients and colleagues with courtesy, honesty, respect and dignity
  • Recognizes people for their achievements and capabilities
  • Is professionally satisfying
  • Encourages the open exchange of views
  • Does not tolerate offensive and disruptive behavior

Our Community

Finding ways to improve the health of all North Carolinians through our affiliated hospitals and hospital systems, and our physicians network.


How We Work

Accountability to Our Patients

  • We will have a culture dedicated to service and to measurable accountability.
  • Patients will experience a seamless and sophisticated system of care that is efficient, safe and easy to navigate.
  • Outstanding research programs will enable high quality patient care with the most recent medical advances.

Service to the State

  • We will be innovators in research, development and implementation of new means for improving the health of North Carolinians and sharing that knowledge with a national audience.
  • We will nurture collaborative partnerships with AHEC, the health sciences schools, the state of North Carolina, employers, insurers, key constituencies and among our affiliated hospitals and health care systems.
  • We will have clarity in our roles as the state's safety net institution and  as a leader among such institutions across the region and the United States.

Maintaining Financial Viability

  • Financial viability will be a system-wide objective with specific expectations and accountabilities established for each component of the health care system.
  • This financial viability and margin will come from continual improvements in our operations and from an explicit, unapologetic focus on productivity enhancement.

At UNC Health Care we are constantly finding ways to improve the health of all North Carolinians through our affiliated hospitals and hospital systems, and our physicians network. We are proud of how our employees have been helping serve the community and we are always looking for talented, caring individuals to joing our growing team. 


Here are just some of the ways that UNC Health Care System employees have helped serve the community. 

  • 1 Habitat for Humanity home built by volunteers from UNC Health Care
  • 3,800 miles traveled by the Kidney Vehicle
  • 27 free screenings done by Kidney Education Outreach Program


The University of North Carolina Health Care system was established in 1998 by the North Carolina General Assembly. Originally comprised of UNC Hospitals and the clinical care programs maintained by the UNC School of Medicine, the system has grown to include hospitals and regional health care systems across the state, as well as an ever-growing network of physician practices.

1947

The N.C. General Assembly appropriates funds for the construction of North Carolina Memorial Hospital.

1952

N.C. Memorial Hospital opens and welcomes the first students of the newly expanded program at the School of Medicine.

1989

N.C. Memorial Hospital is renamed UNC Hospitals, a unifying organization created by an act of the North Carolina General Assembly to govern its constituent hospitals.

1995

N.C. Neurosciences Hospital opens in Chapel Hill.

1998

UNC Health Care system is established by the North Carolina General Assembly with the passage of NCGA 116-37. Its stated purpose is to provide patient care, educate physicians and other health care professionals, advance research and promote the health and well-being of the citizens of North Carolina.  

2000

UNC REX Healthcare joins UNC Health Care.

2002

N.C. Women’s Hospital and N.C Children’s Hospital move to a new free-standing facility in order to provide high-quality care in a family-friendly environment.

2008

Chatham Hospital joins UNC Health Care and moves into a new 25-bed facility in Siler City.

2011

Pardee Memorial Hospital in Hendersonville enters into a 10-year management agreement with UNC Health Care.

2013

High Point Regional Health system joins UNC Health Care. As part of the agreement, UNC Health Care agrees to commit $150 million for capital improvements and $50 million for the establishment of a community health fund.

2013

Pardee Hospital and UNC Health Care strengthen their partnership by extending the terms of their management agreement from 10 years to 25 years.

2013

Caldwell Memorial Hospital joins UNC Health Care.

2014

Johnston Health Care and UNC Health Care finalize a joint venture partnership. The partnership includes capital investment intended in part to expand the Johnston Medical Center in Clayton.

2014

Nash Health Care joins UNC Health Care under a management services agreement.

UNC Health Care Reviews

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UNC Health Care CEO William Roper
William Roper
21 Ratings
  • Featured Review

    "Registered Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Chapel Hill, NC
    Current Employee - Registered Nurse in Chapel Hill, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UNC Health Care full-time (More than 5 years)

    Pros

    Excellent commitment to employees; excellent state employee benefits, especially retirement

    Cons

    Parking is mostly offsite and can be difficult

    Advice to Management

    Continue to focus on your employees

See All 223 Reviews

UNC Health Care Interviews

Experience

Experience
68%
22%
9%

Getting an Interview

Getting an Interview
72%
9%
9%
4
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Business Analyst Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at UNC Health Care in April 2017.

    Interview

    I applied online and got a phone call from the department admin person to schedule an in-person interview. UNC practices a thing called Hiring for Excellence, which is very time consuming and repetitive. Essentially, they line up 3-4 or more people to interview you individually with very similar if not the same questions for hours.
    The hiring managers were professional and polite. Just had to repeat the same things over and over to each person.

    UNC moves very slow with their hiring process. So be prepared to hear about setting up an interview 1-2 months after you applied for the position and have already moved on.

    Interview Questions

    • Tell me about a time you dealt with a difficult team member. What did you do? What was the outcome?   Answer Question
    • How do you manage competing priorities?   Answer Question
    • Why do you want to leave your current job? Why UNC?   Answer Question
See All 46 Interviews

UNC Health Care Awards & Accolades

  • Hospital Grade “A” for Patient Safety, The Leapfrog Group, 2017
  • 5 Star Rating, HCAHPS, 2017
  • America's Best Employers, Forbes, 2015
  • Outstanding Patient Experience Award, Health Grades, 2015
  • Get With The Guidelines® Stroke Gold Plus Achievement Award, American Heart Association/American Stroke Association, 2014
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