I worked at UPARC full-time
If working day-shift direct care, or administrative roles, the hours are great. You get off much earlier in the day than other companies which makes balancing your work/home life easier. There are many wonderful employees, so the work atmosphere for the most part is positive. The time-off you can accrue is pretty generous, so that is also an added plus.
The employee contribution for insurance is incredibly expensive compared to other companies, even other non-profits. Despite the huge rising costs of living such as gas, groceries, and housing, yearly raises are hardly given to employees. Direct care staff work long hours, have high expectations set for them, and are paid very little to perform these jobs. There is extreme favoritism shown for certain departments and employees and they seem to fall under the radar with everything, while others are viewed under a microscope. There is not enough appreciation or thanks to the staff that are the back bone of the company (those who help take care of the developmentally disabled). Administrative staff do as they please in many cases with out any repercussions which can make things very frustrating for the employees, and has caused some low employee morale.
Advice to Management
Find ways to show true appreciation for ALL employees, especially those who aren't as fortunate as the upper management. (Low salaries, working holidays, etc) Find ways to help keep the cost of employee insurance lower, because it is almost as much for just the employee to have insurance, as other companies ask for their entire family to be covered. If this means cutting out frivolous spending, and re-evaluating how many higher payed positions there are, then it's something that should be considered. Keeping the employees happier would help in the high turnover of the direct care staff. This would help cut down on the overtime costs, costs involved in recruiting and hiring new employees, etc and would almost pay for itself. A more competitive hourly rate would be a good place to start.
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