I worked at US Grant part-time (More than a year)
They really invest in you as an employee and you can go as high as you want in the company.
They trust that you'll do your job which is great except when someone doesn't then it takes them forever to get rid of those people
Advice to Management
Stop worrying about what the numbers say and listen to what the customers are saying. You'll save yourself a lot of problems that are avoidable.
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