USA Contact Point Overview

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  • Boca Raton, FL
  • 201 to 500 Employees
  • Company - Private
  • HR Consulting
  • Unknown / Non-Applicable

CompetitorsUnknown

USA Contact Point Reviews

2.8
50%
Recommend to a Friend
5.0
Former Employee, less than 1 year

"Agents at USA Contact"

May 17, 2022 - Customer Service Representative in Boca Raton, FL
Recommends
Positive Outlook

Pros

you got paid by the minute so you controlled what you wanted to make and there was always room for promotion as supervisor

Cons

sometimes calls were slow and getting assistance with issues sometimes took longer than average

Advice to Management

Answer calls from agents as promptly as possible, otherwise customer is waiting and can sometimes become impatient and irrate
See All 33 Reviews

Diversity & Inclusion at USA Contact Point

3.2
(2 Reviews)

USA Contact Point Interviews

Experience
Positive71%
Negative14%
Neutral14%
Getting an Interview
Applied online100%
Difficulty
1.1
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Neutral Experience
    Easy Interview
    Application

    I applied online. I interviewed at USA Contact Point (United States)

    Interview

    No interview necessary, you log into their system and spend a few hours with their virtual trainer, then you take a test, wait for the email, if you pass, that contains your login name. You do have a chance to take the training again if you fail the test, but I think that you have to wait sixty days until you can take the test again.
    Interview

    No questions

    1 Answers

See All 7 interviews

USA Contact Point Awards & Accolades

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USA Contact Point FAQ

(2 Questions)

All answers shown come directly from USA Contact Point Reviews and are not edited or altered.

See questions about:

How is management perceived at USA Contact Point?

...work from home, ok management...

October 28, 2022

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See 1 more answer

People Also Ask about USA Contact Point

Employees rate USA Contact Point 2.8 out of 5 stars based on 33 anonymous reviews on Glassdoor.

To get a job at USA Contact Point, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at USA Contact Point and prepare for tough questions.

Overall, 50% of employees would recommend working at USA Contact Point to a friend. This is based on 22 anonymously submitted reviews on Glassdoor.

71% of job seekers rate their interview experience at USA Contact Point as positive. Candidates give an average difficulty score of 1.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at USA Contact Point.

54% of employees think that USA Contact Point has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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