Mission: USAA's mission is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military
USAA's Mission is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community.That unique mission of serving those who serve our country is what gives purpose to our work.
In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our members.
USAA is not a publicly traded company, so we don't answer to stockholders — we answer to our members. They rely on us to suggest products and services that meet their financial needs. Eligibility requirements can be found here.
The excellent benefits USAA offers and the great work place amenities help USAA employees better manage their lives so that they can concentrate on this mission: serving the men and women of the nation's military. We care about our employee and their families. That’s why we provide programs that support healthy lifestyles, achieving personal financial goals and balancing work and personal needs.
Free Covered Parking - Cafeterias - Fitness Centers - Concierge Services - Pharmacy
USAA's signature - "We know what it means to serve" - is more than a slogan.
We respect and honor the men and women in our nation's military and their families who support them.That’s why we are committed to making sure that at least 30% of our hiring comes from the military community - through veterans and military spouses.
Transitioning from your military service has prepared you for the next step in your career. Join a company that truly values your military skills and experience. Begin your transition into a rewarding career, and make what you do matter.
Hear our employees share their military transitioning experience and why they are proud that USAA was named the Top 10 of G.I. Jobs Top 100 Military Friendly Employer for the 13th year in a row. (2015)
Whether you are ready to get started on a full-time career or are searching for an internship, find your purpose at USAA. Participate in various opportunities tailored to students and graduates just like you. Gain a wealth of knowledge, meet new people and have fun while you're at it. See how some of our 2015 interns got the most of their time with us.
We have a variety of internships and full-time positions that can help jump-start your career. See what we have to offer.
At USAA, you're not taking orders from customers. You're helping our members build financial security for their families. Whether you're helping a soldier before deployment, or advising a young family on insurance, every call you handle makes a difference.
Successful employees come to us from many backgrounds. Their sales or service background might include retail, call center, or military experience. In most cases, to be considered, you need:
We're looking for exceptional customer-focused people for roles in Banking, Insurance, Claims and Financial Service.
In all cases, you need to be excited about our mission and in tune with our core values.
Competitive compensation is just the beginning. Employees also enjoy other benefits, such as educational assistance, an impressive 401(k) plan, fitness and recreation programs, company stores and free covered parking.
I worked at USAA full-time (More than 3 years)
Great pay, great benefits, huge bonuses, good culture.
Majority of jobs there are in the call center which is miserable. Many employees struggle with anxiety and depression because of it. very micromanaged. Extremely hard to promote out of the call center once they get you trapped in it.
I applied through other source. I interviewed at USAA (Plum, PA).
I had to interview within 3 days of finding out about the job. With such little time to prepare, I crammed 16 hr a day in preparation. So rushed and so disappointing