USAA Overview

  • San Antonio, TX
  • 10000+ Employees
  • 1922
  • Company - Private
  • Insurance Operators
  • $10+ billion (USD)

At USAA, our mission is more than just words – it’s the reason we do what we do. Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice. Founded in 1922 by a group of 25 Army officers, we have a strong track record of ...
Mission: The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military ...

Glassdoor Awards

Best Places to Work: 2009(#36)

Top CEOs: 2014(#22)

Best Places to Interview: 2017(#72)

USAA Reviews

Recommend to a Friend
Approve of CEO
Wayne Peacock
Wayne Peacock
387 Ratings
Featured Review
Current Employee, more than 1 year

"Great culture and sense of mission"

Apr 11, 2021 - Product Development Manager in Hyderābād
Neutral Outlook
Approves of CEO


Co-workers are friendly and great to work with, the strong sense of mission helps everyone rally around a common cause


Could have better compensation growth
See All 4,067 Reviews

Diversity & Inclusion at USAA

(480 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from USAA Reviews and are not edited or altered.

How is diversity at USAA?

...Lack of diversity at the executive level and the consideration of diverse thought and viewpoints....Read More

USAA Photos

+ Add Photo
USAA photo of: [photoCaption]USAA photo of: [photoCaption]USAA photo of: [photoCaption]USAA photo of: [photoCaption]USAA photo of: [photoCaption]USAA photo of: [photoCaption]USAA photo of: [photoCaption]

USAA Interviews

Getting an Interview
Applied online62%
Campus Recruiting16%

  1. Featured Interview

    Claims Adjuster Interview

    Anonymous Employee in South Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied online. I interviewed at USAA (South Tampa, FL) in Apr 2017


    Very simple. Typing test online then an interview with 2 managers. Very easy and comfortable setting. All done at a local office. I did have to wait a while as they were hiring over 30 positions for the role.

    What makes you a good employee?

    Answer Question

See All 1,216 interviews

USAA Awards & Accolades

  • Best Places to Work for LGBTQ Equality, 100% Corporate Equality IndexHuman Rights Campaign Corporate Equality Index2020
  • Top 10 Gold Military Friendly® Employer & CompanyMilitary Friendly®2020
  • Certified Great Place to WorkGreat Place to Work®2019
  • The Best Employers for New GradsForbes2019
  • Best for Vets EmployersMilitary Times2019

Popular Careers with USAA Job Seekers

Claims Adjuster
Learn About the Job
Customer Service Representative
Learn About the Job


(61 Questions)

All answers shown come directly from USAA Reviews and are not edited or altered.

See questions about:

What is paid time off like at USAA?

...Good pay, generous time off, pension, 401k...

May 9, 2021

Read more

See 60 more answers

Work at USAA? Share Your Experiences

USAA logo