USO Career Overview | Glassdoor

USO Overview

Arlington, VA
51 to 200 employees
Nonprofit Organization
Social Assistance
$100 to $500 million (USD) per year
Wounded Warrior Project
For more than 70 years, the USO is the only private, nonprofit organization that serves America's troops and their families throughout their service, from the moment they join, through their deployments and as they transition back to their communities ... Read more

Mission: The USO lifts the spirits of America's troops and military families in over 160 worldwide locations. USO’s programs and services are made possible by the support of our individual donors, corporate sponsors and the dedication of our volunteers and ... Read more

USO Reviews

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USO President and CEO Dr. J.D. Crouch II
Dr. J.D. Crouch II
34 Ratings
  • "Pathfinder"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pathfinder
    Current Employee - Pathfinder
    Positive Outlook
    Approves of CEO

    I have been working at USO full-time (Less than a year)


    -Great benefits
    - Work directly with transitioning service members
    - Benefit concerts & shows


    - Communication between HQ and local sites

    Advice to Management

    - Ask for input from different sites for impact of decisions and advice.

See All 88 Reviews

USO Photos

USO photo of: USO featured on GOOD MORNING AMERICA
USO photo of: Bandit, USO Therapy Dog, visits Arlington HQ
USO photo of: USO Arlington employees and DC Metro volunteers serve the troops w/ Congress
USO photo of: Happy 74th Birthday, USO
USO photo of: CEO
USO photo of: SuperBowl fun in USO HQ
See All PhotosSee All

USO Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Corporate Development Manager Interview

    Anonymous Interview Candidate in Arlington, VA
    No Offer
    Neutral Experience
    Difficult Interview


    I applied online. I interviewed at USO (Arlington, VA).


    I was recruited to apply for this position via LinkedIn Messenger. I as asked by a USO recruiter if myself or anyone I knew would be interested in applying so I said that I was interested. We scheduled a phone screen for the following week which was a standard resume review, general overview of the position and information on the interview process, lasting about a half hour. On this call I was told that they were looking to hire pretty quickly because they had filled the position recently with a "bad fit" and needed to fill the position ASAP. After this I did not hear back from the recruiter regarding next steps for a month. After a month had passed I assumed they found another candidate but I received an email from the recruiter saying that the hiring manager had been out of town for the last month and asked if I was still interested. I hesitantly (because this seemed fishy to me) but still excitedly said yes. We then scheduled a phone interview with the hiring manager. Again, this was a pretty standard first interview followed with a request to set up an in person meeting to meet with 6 people including the HM.

    In person I first met with the hiring manager for one hour, then a panel of four team members for an hour and then with the VP for one hour. Questions asked were very specific and difficult. From there I was asked back for the final portion of the interview the following week. This included a presentation and another question and answer panel with three employees including the HM and the VP again. I was asked to pitch a corporate sponsor who I would like to target with the panel acting as the company I was pitching. This included researching a company that I saw as a good fit and putting together a case study/presentation for the team. My total time spent on creating this pitch was about 12 hours.

    I left the interview feeling good even though again, the follow up questions very specific and difficult. A couple days after the interview I followed up with the recruiter who sent me back a very generic email saying that the hiring manager decided to go with a different candidate. I was shocked and disappointed that after having spent three months, 7 interview hours and time on creating the case study, all I received was what seemed like an automated rejection email. My suggestion to the USO would be, if you have a candidate who you know is passionate and has taken the time to interview with you all the way through the final interview phase, that you take the time to have the hiring manager, or even the recruiter, call the candidate to let them know that they didn't get the position, thus giving them an opportunity to ask questions and learn how they can improve in the future.

    Interview Questions

    • What are some companies that you would like to target and why?
      What will you accomplish in your first 90 days?
      Why would you like to go into cause related marketing over individual giving?
      Give an example of a corporate sponsor you have recruited?
      How do you recognize the USO?
      Why did you chose to pitch a company that would give us an in-kind donation versus straight cash?
      Why USO?
      Do you think we have good brand recognition?   Answer Question
See All 21 Interviews

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