Working at Ulta Beauty | Glassdoor

Ulta Beauty Overview

Bolingbrook, IL
10000+ employees
1990
Company - Public (ULTA)
Beauty & Personal Accessories Stores
$5 to $10 billion (USD) per year
Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. Since opening its first store 25 years ago, Ulta Beauty has grown to become the ... Read more

Mission: Mission

We’re on a quest to bring the fun of beauty to all —constantly delighting our guests with all things beauty all in one place, while offering rewarding careers for our passionate, beauty-loving ... Read more

Company Updates

  • @UltaBeauty will be hosting a #FacebookLive event with @BehindtheChair & @alishajaredhairartistry on October 21st at 6:30pm PT! See one of the ways we provide continuing #education for our associates! #hairstylist #salonprofessional #beautywithoutlimits #UltaBeautyisHIRING

    To learn more about all we have to offer, visit http://glassdoor.com/slink.htm?key=vQxQo

    ULTA Beauty Careers - Retail, Salon, Distribution & Home Office Careers

    At Ulta Beauty we are on a quest to bring the Fun of Beauty to All! We offer exciting career growth for talent that exemplifies our core values where people are our foundation.

  • @UltaBeauty is partnering with #BCRF to fund #lifesaving #research. Visit your Ulta Beauty store or http://glassdoor.com/slink.htm?key=vQxNR through October 31st to help make a difference. #thepossibilitiesarebeautiful #GorgeousWayToGive #WeAreUltaBeauty

    A Gorgeous Way To Give | Ulta Beauty

    A Gorgeous Way To Give at Ulta Beauty.

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Ulta Beauty – Why Work For Us?


Welcome to the Fun Side of Beauty!

 Ulta Beauty Today 

Ulta Beauty is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast who gets butterflies as she shops for beauty and experiments throughout our store. We are the only one to provide our guests prestige, mass and salon products and services under one roof – All Things Beauty, All in One Place™. We put our guests at the center of all we do, committing to offer her unrivaled ways to be beautiful in an environment that provides the thrill of exploration and delight of discovery.

Welcome to the Fun Side of Beauty!
We Inspire & Play. Welcome to the Fun Side of Beauty!

 

For our guest, Ulta Beauty is the only retailer that gives her a playground of possibilities to explore the fun of beauty. Working in one of our stores is like looking inside our guests’ beauty bags and seeing 20,000+ different beauty products loved by millions.

Our store associates are passionate about delivering a wow experience. When you love beauty as much as we do, you can’t wait to share our secrets, guide guests to our newest finds, and recommend products and services from our unrivaled array of All Things Beauty, All in One Place™.

If you are ready to constantly delight our guests at one of our more than 860+ stores across the country, we’d love to have you join the Ulta Beauty family. As a high-growth retailer, we offer incredible opportunity for career development and growth.

  • GENERAL MANAGER
    General managers are responsible for training, developing and leading their staff to ensure optimal product knowledge and the highest level of guest service. You will oversee all aspects of store operations with an emphasis on meeting/exceeding budgeted sales, expense, and profit goals.
    VIEW OPEN POSITIONS
  • RETAIL SALES MANAGER
    Retail sales managers are responsible for delivering top-line sales growth and exceptional guest service within the mass category (including color cosmetics, skincare, sun care, bath, beauty tools, haircare, and the Ulta Beauty brand). You will oversee all aspects of the mass business, including sales, service, operational excellence, and external brand partnerships.
    VIEW OPEN POSITIONS
  • RETAIL OPERATIONS MANAGER
    Retail operations managers are responsible for supporting top-line sales growth and exceptional guest service through operational excellence. You will oversee all inventory-related processes, merchandise resets, visual ad sets, and pricing compliance.
    VIEW OPEN POSITIONS
  • PRESTIGE SALES MANAGER
    Prestige sales managers are responsible for delivering top-line sales growth and exceptional guest service within the prestige category (including high-end beauty including color cosmetics, skincare, and fragrance). You will oversee all aspects of the prestige business, including sales, service, operational excellence, and external brand partnerships.
    VIEW OPEN POSITIONS
  • PRESTIGE BEAUTY ADVISOR
    Prestige beauty advisors maximize sales by working with our guests to help them select and purchase the most appropriate merchandise for their needs. You will perform makeup applications, skincare analyses, and product demonstrations for our guests.
    VIEW OPEN POSITIONS
  • SPECIALTY BEAUTY ADVISOR
    Specialty beauty advisors maximize sales for either Clinique or Lancôme by working with guests to help them select and purchase the most appropriate merchandise for their needs, developing lasting relationships with these guests and continuously recruiting new guests to Clinique or Lancôme. You will perform makeup applications, skincare analysis, and product demonstrations for our guests.
    VIEW OPEN POSITIONS


We Style, Create & Educate. Welcome to the Fun Side of Beauty!

Hair, Skin and Brows all in one place – Ulta Beauty at your service! THE SALON™ at Ulta Beauty is the beauty service destination that gives our guests gorgeous hair, glowing skin and brows that wow.

Designers, skin therapists and arch experts deliver a full array of beauty services from haircuts, Redken color, and hair styling to Dermalogica skin treatments and microdermabrasion to Benefit brows to OPI gelcolor nails.

We strive to deliver a wow experience that leaves each guest with uniquely personalized results that will have her looking and feeling fabulous, every day.

THE SALON™ offers you a unique opportunity to build a fully rewarding career with an industry leader. You have the opportunity to build your own client base through referrals and access to the hundreds of guests that will shop your store. We offer a culture that thrives on a strong focus on training on both technical skills (with cut, style and color trend training) and business building skills through our Path to Abundance career path program. Helping you find your path to success is of utmost importance to us!

  • SALON MANAGER
    Salon managers oversee all aspects of THE SALON™ operations and associate development, with an emphasis on meeting/exceeding our sales goals and setting career path goals for your team. This means recruiting, training, and coaching your salon team to ensure they have superior product knowledge, expertise in color, cut, and style, and excellence in guest service. You will demonstrate your creative leadership during salon promotions and demonstrations.
    VIEW OPEN POSITIONS
  • SALON MARKET TRAINERS
    Salon market trainers serve as the salon manager for their assigned store. They focus on increasing market-wide profitability by providing business and operations training to the management teams.
    VIEW OPEN POSITIONS
  • DESIGNER (HAIR STYLIST)
    Designers consult with guests at THE SALON™ to deliver professional hair care services to make their guests look and feel great themselves. You’re passionate about delivering trendsetting styles and building a fabulous following of happy, loyal guests.
    VIEW OPEN POSITIONS
  • SKIN THERAPIST (ESTHETICIANS)
    Skin therapists consult with guests and deliver excellence in professional skincare services. You’re passionate about helping guests to solve their skincare concerns and to make them feel great about having glowing and healthy skin.
    VIEW OPEN POSITIONS
  • GUEST SERVICE COORDINATOR
    Guest service coordinators assist guests and promote THE SALON™ by managing our guest appointments and guest service standards in THE SALON™.
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  • ARCH EXPERTS – BENEFIT COSMETICS
    Arch experts demonstrate and perform brow services and short salon services (e.g. brow and facial waxing and brow tinting.)
    VIEW OPEN POSITIONS
We Set Strategy in Motion. Welcome to the Fun Side of Beauty!

Since our first store opened in 1990, Ulta Beauty has been one of the fastest-growing companies in the United States.

Our corporate team puts our guests and our store associates at the center of all we do, executing against a strategic plan to drive sustainable, profitable growth for Ulta Beauty. This includes work to further personalize the guest experience, delight guests with the newest product finds, grow stores and our e-commerce business, support infrastructure investments, and more.

In addition to being part of a team committed to winning together, you’ll find that working at our corporate office provides some fun perks you are sure to enjoy: brand-partner beauty events, desk-drops of new product, associate-activity groups, flexible work arrangements and fitness center membership, among others.

  • E-COMMERCE
    The E-Commerce team supports all aspects of our online presence on ulta.com, to include expertise in photography, web design, online marketing and web production.
    VIEW OPEN POSITIONS
  • FINANCE & ACCOUNTING
    The finance & accounting team is integral to ensuring the company’s fiscal health and financial growth. Career areas include payroll, tax, inventory control, auditing, and financial planning and analysis.
    VIEW OPEN POSITIONS
  • GROWTH & DEVELOPMENT
    The growth & new store development team identifies new store locations, coordinates remodeling activities, and oversees the design and construction of all Ulta Beauty stores in the United States. Opportunities may include market analysis, real estate and construction.
    VIEW OPEN POSITIONS
  • HUMAN RESOURCES
    The human resources team supports all Ulta Beauty associates by providing expertise in leadership development, training, benefits, recruiting, compensation, and communications.
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  • INFORMATION TECHNOLOGY
    The Information systems team provides technical proficiency in application development, architecture, infrastructure, operations and IT support, among other disciplines.
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  • LEGAL SERVICES
    The Legal Services team is responsible for the company’s legal, corporate governance, and regulatory affairs. They delivers legal, governance, compliance, risk management and property management services to ensure that Ulta Beauty does what’s right.
    VIEW OPEN POSITIONS
  • MARKETING
    The marketing team creates, implements, and deploys growth strategies with a multidisciplinary focus on customer loyalty, brand strategy, public relations, and inventory performance. The creative services team within our Marketing group designs and implements graphic design and store signage in ways that best integrate operational needs, traffic flow, aesthetic requirements, and merchandise presentation for each of our retail stores.
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  • MERCHANDISING
    The merchandising team delivers excellence in brand partner relationships, merchandise assortments, pricing and marketing strategies and plans for in-store execution. The merchandising team is dedicated to maximizing sales and profitability on the forefront of merchandising trends.
    VIEW OPEN POSITIONS
  • STORE OPERATIONS
    The store operations team supports associate communication and store and salon operations in close partnership with all of our corporate teams to set up our store teams for success.
    VIEW OPEN POSITIONS
  • SUPPLY CHAIN & DISTRIBUTION
    The supply chain and distribution team drive for excellence in service, safety, and quality performance improvements as we are evolving our supply chain business to meet the demands of a fast-growing retail business.  Career areas include Distribution, Supply Chain Strategy, Merchandise Planning and Inventory, Merchandise Operations, and Logistics.
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We Fulfill their Wishes. Welcome to the Fun Side of Beauty!

There is a lot of work happening behind the scenes to keep Ulta Beauty running smoothly and efficiently. And our distribution centers are integral to our unique guest experience and the company’s overall success.

Thousands of products make their way to our stores and e-commerce customers from our distribution operations. We currently have five 300,000+ square foot centers in Romeoville, IL; Phoenix, AZ; Chambersburg, PA; Greenwood, IN, and Dallas, TX.

In addition to being part of a fast-paced team committed to winning together, working at one of our Distribution Centers provides some extra perks you’ll be sure to enjoy: certification and training programs, and associate-led activity groups.

  • DISTRIBUTION CENTER MANAGEMENT
    Distribution center leaders oversee all activities and drive for excellence in service, safety, quality and performance. Leaders foster a values-based, high performance culture by ensuring associates receive proper training, performance management and motivational support. A variety of positions are available including but not limited to supervisors, managers, WMS analyst and human resources. 
    VIEW OPEN POSITIONS
  • DISTRIBUTION CENTER NON-MANAGEMENT
    Distribution Center associates perform tasks to efficiently process product through the DC to our stores for the guest.  Associates receive incoming merchandise, pick and pack daily orders, restock pick slots and ensure that all shipment or audit activities are completed in a timely manner. A variety of positions are available including but not limited to material handlers, material handler equipment operators, clerks, mechanics and transportation coordinator.
    VIEW OPEN POSITIONS

Ulta Beauty Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
1,543 Ratings
  • Featured Review

    Helpful (18)

    "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    Loved working with the makeup and became knowledgeable about the products!

    Cons

    Sometimes there are long hours, depending on the season.

See All 3,915 Reviews

Ulta Beauty Photos

Ulta Beauty photo of: Artistic Team
Ulta Beauty photo of: Grand Opening in New Orleans!
Ulta Beauty photo of: ULTA Booth at the Paul Mitchell Event
Ulta Beauty photo of: Amazing Growth at ULTA
Ulta Beauty photo of: Getting ready for the runway
Ulta Beauty photo of: Getting ready for the runway
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Ulta Beauty Interviews

Experience

Experience
68%
18%
14%

Getting an Interview

Getting an Interview
81%
8%
6%
3
2
0
0

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (33)  

    Beauty Advisor Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Ulta Beauty (Chicago, IL) in April 2018.

    Interview

    Within a week of applying, I was invited to interview with the company. They set aside several days for interviewing and I was offered a specific date and time (which did fit into my schedule). The first interview was a group interview with another applicant and the assistant store manager. The store manager was unavailable to interview this day due to some circumstance. Two days later, I was invited to a second interview with the store manager. This was not a group interview and I was asked nearly identical questions but had a much more frank conversation with the store manager about my experience and career aspirations. Overall, both interviews were fairly casual and more like a conversation than formal interview. The next Monday I received a call from management offering me a position at the store!

    Interview Questions

    • Are you passionate about beauty?   1 Answer
    • Please give an example of a time you worked as a team member. Please give an example of how you dealt with a stressful situation.   Answer Question
    • Please give an example of unexpected feedback you received from a boss or teacher. How did you use this feedback?   Answer Question
    • How do you give great customer service?   Answer Question
    • Describe yourself in three words/adjectives.   Answer Question
    • Has your schedule changed? How many hours are you looking to work?   Answer Question
    • Can you stand for at least 5 hours without sitting? Can you lift 50 lbs? Are you able to occasionally climb a ladder? Can you balance? (and similar physical work questions)   Answer Question
See All 1,155 Interviews

Ulta Beauty Awards & Accolades

  • Fortune 500, Fortune 500, 2018
  • #9 - 2018 Top 100 Hot Retailers, NRF, 2018
  • 2018 Green Lease Leader, IMT and DOE, 2018
  • Most Innovative Companies, Chain Store Age, 2017
  • Mary Dillon - #5 Business Person of the Year, Fortune, 2017
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Work at Ulta Beauty? Share Your Experiences

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