Working at Ultimate Software | Glassdoor

Ultimate Software Overview

Weston, FL
1001 to 5000 employees
Company - Public (ULTI)
Enterprise Software & Network Solutions
$500 million to $1 billion (USD) per year
One of FORTUNE’s Best Companies to Work For, Best Workplaces for Women, and Great Workplaces for Millennials, Ultimate Software has a passion for putting people first and a company culture unlike any other. We know success comes from happy employees helping happy ... Read more

Mission: Our mission is to deliver unified, end-to-end HCM cloud solutions—everything from HR, to payroll, to benefits, to time & attendance, to recruitment, to talent management—to improve the personal work experience for you and your people ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#10)

Top CEOs: 2016 (#2), 2015 (#5), 2018 (#31)

Best Places to Interview: 2017 (#69)

Company Updates

  • Want to stay up to date on all things Ultimate like exciting career opportunities, insight into our #PeopleFirst culture, and more? Click here to join our People Network and receive quarterly updates via email!

  • We are HIRING! Check out our new careers website to learn more about why we are always ranked on Fortune’s list of Best Companies to Work For. We post new jobs every week!

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Ultimate Software – Why Work For Us?

At Ultimate Software, “People First” is more than a mantra. It’s our founding principle. It’s our way of life. It embodies the respect, trust, and care we have for all people—our employees, our customers, and our community. It drives the design of our award-winning technology. It’s central to our industry-leading customer service. It’s why we give back to the community through continued volunteer efforts and support.

There are more than 4,400 employees (“UltiPeeps”) at Ultimate with a passion for people, committed to putting people first every day. The Ultimate Software workplace culture is one that thrives on collaboration and innovation. We work together, we inspire each other, and we achieve greatness as a team.

Who better to describe Ultimate’s workplace culture and commitment to “People First” than our own employees, the ones who experience it each and every day? We asked our UltiPeeps to describe what “People First” means to them. Here’s what they said:

Haley Sasser, Talent Acquisition Specialist

“At Ultimate Software, ‘People First’ isn’t just a sales tagline. It’s something I get to see and experience every single day. ‘People First’ means unexpectedly receiving flowers from Ultimate at your grandmother’s funeral and getting little Valentine’s cards and candies from your team members. Last week, when I spilled coffee all over my light jeans, about 4 people immediately came to my rescue with paper towels, Tide To Go pens, and soap. That’s what ‘People First’ means to me.”

Barbie Espinoza, Inside Sales System Senior Manager

“For me, our ‘People First’ message translates to how I try to live my life. It solidifies the belief that when you do right by others and care for them deeply, with no thought of getting anything in return, it will be reciprocated to you and others—a testament to the notion of paying it forward. You create a cycle of kindness that has no end. Here at Ultimate, that message rings true with everything we do for our employees and for our customers. It feels so good to be a part of that, knowing that the company you work for aligns with your personal philosophy.”


Brandon Bielich, PR and Marketing Writer

“As an employee, when I think about how Ultimate puts its people first, it’s not just the amazing daily perks or the incredible benefits package. It’s the family-like culture this company has created and nurtured from the beginning. It’s the intangible sense of care, support, and belonging you feel—collaborating, achieving, and growing alongside your peers—no matter where you are or what you do.”


It’s not just our employees who see our commitment to “People First.” We’re proud and honored to be recognized by others outside our company, such as Fortune magazine, who named US the #15 Best Company to Work For and the #1 Best Large Workplace in Technology in 2016. 

While we put people first simply because we believe “it’s the right thing to do,” we hope our dedication and continued success inspire others to put people first at their own organizations and in their own lives, too.

For more information on our People First lifestyle, visit our People First blog page or tweet with the hashtag #PeopleFirst. 

We believe the best way to satisfy customers is to emphasize innovative, industry-leading products and top-quality customer service. At Ultimate Software, we are focused on providing the best end-to-end strategic HR, payroll, and talent management solutions on the market. We need the industry’s best customer service employees to ensure continued success—for our customers and for US. 

Your work will be both challenging and fun. Your performance will be recognized and rewarded and you will have the opportunity to grow professionally. You’ll collaborate with other dedicated and passionate professionals, applying your talents to surpass goals and achieve results together.

At Ultimate, we firmly believe our people are our greatest asset. That’s why we take care of our own employees first. We offer a competitive and comprehensive benefits package, including: 

  • 100% Employer-paid health coverage for employee and family (includes medical PPO plan, choice of dental plan, prescription, and vision)

  • 100% Employer-paid health coverage for same-sex married couples

  • 100% Employer-paid life insurance to match 1x annual salary

  • 100% Employer-paid long-term disability

  • $10,000 spouse life insurance

  • Restricted Stock Units granted to every regular full-time employee

  • 401(k) Retirement Savings Plan with 40% company match on every dollar of employee contribution (no cap)

  • Paid Time Off, starting with 15 days on first year of employment

  • Paid “UltiService” Days (2 days per year/per employee for charity work and volunteering)

  • Tuition/certification reimbursements

  • 10 Weeks paid maternity/adoption leave

  • 4 Weeks paid paternity leave

And additional perks such as on-site massages; an indoor basketball court; recreational classes and wellness programs; monthly birthday celebrations; periodic breakfast, lunch, and ice cream treats; and departmental reward trips/programs.

Ultimate Software is committed to equal employement opportunity and does not discriminate with regard to the terms or conditions of employment on race, color, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, military service, or disability (provided employee is physically/ mentally able to perform the regular duties of his/her job.)

Our commitment to people extends far beyond our walls and our campus. Giving back and serving our community is a cornerstone component of putting people first. That’s why we’re always focused on making a meaningful difference.

As part of our commitment to giving back, we provide all employees two, paid “UltiService Days” annually. Every employee has the opportunity to contribute time and support to the non-profits and charities of their choosing.

Our employees participate in a variety of service projects throughout the year, and many have become intricately involved with the causes they’re most passionate about.

Below are videos capturing two of our recent community service projects.

UltiPeeps in Santa Ana, California, partnered with Habitat for Humanity to restore a home in the community.

UltiPeeps take part in “Canstruction,” supporting HOPE Outreach Center, Inc. The event provided more than 6,000 canned goods to food pantries in Broward County, Florida.

To learn more about our service projects or to get involved, visit US on Pinterest.

Ultimate Software Reviews

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  • Featured Review

    Helpful (5)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Ultimate Software full-time


    Amazing company. It's the only payroll / HCM organization that truly cares about the customer - and while it's not easy - the organization has maintained an amazing culture all in an effort to provide the best support to the customer. I love that.


    I honestly have no cons

    Advice to Management

    Keep doing what your doing- make the main thing the main thing!

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Ultimate Software Photos

Ultimate Software photo of: The atrium of our headquarters in Weston, FL - a basketball court!
Ultimate Software photo of: UltiPeeps having a great lunch break
Ultimate Software photo of: Take a break by getting some coffee or tea in one of our many themed breakout areas!
Ultimate Software photo of: We love it here!
Ultimate Software photo of: A quick break in our work day to improve circulation - and smile!
Ultimate Software photo of: We love welcoming new UltiPeeps!
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Ultimate Software Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (65)  

    Customer Success Specialist Interview

    Anonymous Employee in Smyrna, GA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Ultimate Software (Smyrna, GA) in November 2016.


    3 steps: 1. Phone interview, 2. Skype or in person, 3. In person. After all 3 interviews you get an offer, or not. The interview process all occurred within 2 weeks of getting a call to set up a phone interview. I received that call within 2 weeks of submitting my resume.

    Interview Questions

    • Research the company! You will be asked, in every interview, about details of the company. Then you get the standard strengths/weaknesses questions. I was also asked what my spirit animal was. Some of my coworkers were asked that, some weren't, so have an answer ready.   Answer Question


    No negotiation, but salary is quite generous for the job.

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Ultimate Software Awards & Accolades

  • #1 on Best Workplaces in Technology, Fortune, 2018
  • #3 on Best Company to Work For list, Fortune, 2018
  • #3 on Best Workplaces for Diversity list, Fortune, 2017
  • #2 Best Workplaces in Canada list, Great Place to Work, 2018
  • #1 on 100 Best Workplaces for Millennials list, Fortune, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

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