Working at Union Home Mortgage | Glassdoor

Union Home Mortgage Overview

Strongsville, OH
1001 to 5000 employees
Company - Private
$100 to $500 million (USD) per year
Union Home Mortgage is an independent mortgage lender built on a foundation of respect. Guided by the vision and dedication of our President and CEO, Bill Cosgrove, we’ve built a world-class company where people come first. With a culture that stands out in the ... Read more

Company Updates

  • Our very own, Bill Cosgrove was a guest on the Lykken on Lending podcast with David Lykken. Listen to the full recording here:

    10-14-19 Invest in World-Class People and get World-Class Results

    Returning to the program today is a regular guest of the Lykken on Lending podcast, and after listening to the interview you'll know why! Bill Cosgrove, President & CEO at Union Home Mortgage is back in our Hot Topic segment as we continue our series on "Leadership in the Mortgage Industry."

  • Did you see CEO and owner of UHM, Bill Cosgrove, on Cleveland's LIVE on Lakeside? Catch it here:

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Union Home Mortgage – Why Work For Us?

Union Home Mortgage is an equal opportunity housing lender that believes equal opportunity applies when building our growing team, too. Our mantra, "Promises Kept", means we deliver on what we say, whether you're a customer, member of the community - or our team (we call ourselves "Partners"). Respect is at the core of our code of conduct, and our sense of in-it-togetherness has made UHM a winner - in business and customer service through community engagement and top workplace nod - for nearly 50 years.

We respect one another, communicate openly and hold each other accountable. The bar is set high, which is why we recruit and hire people who will help us get better every day.


It takes a (nationwide) village to provide experiences customers will rave about. Our growing team includes top talent from IT to marketing, ops to closing, HR to compliance.

Loan Officers 

UHM loan officers deliver world-class mortgage experiences across the U.S. with top support teams by their sides, fast turn-times and professionally crafted marketing materials.


To say you’ll get real-world experience in our internship program is an understatement. Interns get elbow deep in actual projects, from market research to innovation and presentations to the CEO.

#1 Accountability: Everyday be engaged and passionate. Your fellow Partners are counting on you.

#2 Fun: Have fun but get it done on time.

#3 Commitment: Each Partner must be committed to growth, productivity, and execution. The foundation of all future success.

#4 Competitive: Competitive edge; sales training, coaching, and accountability for all Loan Officers and Partners.

#5 Research: Research before you react.

#6 Positivity: As a Partner, you are responsible for creating and maintaining a positive work environment with all Partners.

#7 Communication: Over-communicate with everyone; Customers, Realtors, Brokers, and fellow Partners.

#8 Raving Fans: Everyday create Raving Fans of customers, Realtors, Brokers, and fellow Partners.

#9 Professionalism: Be professional and respect fellow Partners. Never have a verbal conflict with anyone over anything. If you do, all Partners lose.

#10 Promises Kept: Everyday live by our slogan promises kept.


Union Home Mortgage Reviews

  • "Great Company to Work For"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Strongsville, OH
    Former Employee - Anonymous Employee in Strongsville, OH
    Positive Outlook
    Approves of CEO

    I worked at Union Home Mortgage full-time (More than 3 years)


    -People are great.
    -Stable work environment
    -Pay is good
    -They treat people like people
    -Let's you have a social life
    -Stable and great Management!


    -Weekend events sometimes
    -Building and grounds under construction

    Advice to Management

    Keep doing what you are doing! The people you hired were great! Wish I was still there! Grass isn't always greener!

See All 139 Reviews

Union Home Mortgage Photos

Union Home Mortgage photo of: Annual Partner Celebration 2016
Union Home Mortgage photo of: Bill on Cleveland's LIVE on Lakeside!
Union Home Mortgage photo of: Our All Star Tailgate
Union Home Mortgage photo of: All Star Tailgate in Downtown Cleveland!
Union Home Mortgage photo of: So cool to see our partners at the Browns Summit!
Union Home Mortgage photo of: Our marketing partners attending the Browns summit!
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Union Home Mortgage Interviews



Getting an Interview

Getting an Interview





    Corporate Recruiter Interview

    Anonymous Employee in Strongsville, OH
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through a recruiter. The process took 3 weeks. I interviewed at Union Home Mortgage (Strongsville, OH) in November 2016.


    They reached out to me via LinkedIn. I then did a phone interview with a recruiter then did another one with the Recruiting Manager. I then proceeded to come in for a group interview with the entire team and multiple managers.

    Interview Questions

    • Really just covered background and ask me situational questions!   1 Answer
See All 26 Interviews

Union Home Mortgage Awards & Accolades

  • Top 100 Mortgage Companies in America, Mortgage Executive Magazine, 2013
  • Top 100 Workplaces, Cleveland Plain Dealer, 2016
  • Top 100 Workplaces, Cleveland Plain Dealer, 2015
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2016
  • Ranked 6th Among Top 50 Mortgage Companies in America, Mortgage Executive Magazine, 2017, Mortgage Executive Magazine, 2017
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at Union Home Mortgage? Share Your Experiences

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