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United Airlines Overview

Website www.united.com
Headquarters Chicago, IL
Size 10000+ Employees
Founded 1926
Type Company - Public (UAL)
Industry Travel & Tourism
Revenue $10+ billion (USD) per year
With great people, the world’s most comprehensive global route network, the best current aircraft order book among U.S. network carriers and the industry-leading loyalty program, United is well positioned to deliver meaningful profitability and sustainable long-term ... More

United Airlines – Why Work For Us?

Now taking off: Your career


At United®, we are thriving in the culture that our employees have helped to create, one that encourages new ideas and rewards performance. With the right qualifications, attitude and commitment, there's almost no limit to how high you can go here.

United prides itself on treating our employees well and offering them a wide array of benefits and privileges. Depending on the position and length of service, domestic benefits and privileges include travel passes, a profit-sharing plan, on-time bonuses, a perfect attendance program, a stock purchase plan, a retirement plan, medical, dental, vision and life insurance, and a 401(k) savings plan.

The time is right to join United. We're reinventing our company from the ground up, and opportunities exist for many experience levels. If you are a dedicated individual who is ready to move your career in a positive new direction, United Airlines may be the place for you.

United Airlines prides itself on offering a wide array of benefits and incentives to employees. Eligibility may vary according to length of service and position.

  • Travel passes: As a United Airlines employee, you and your immediate family members, including parents, enjoy reduced-rate travel privileges. In addition, buddy and vacation passes are distributed to employees with at least six months of service.

  • Profit sharing plan: United Airlines shares its continued success with all employees through one of the best plans in any industry.

  • On-time bonus: When United Airlines meets its on-time goals for the month there is a cash bonus plan in place to reward the employees for their teamwork and dedication.

  • Perfect attendance program: United Airlines has an exciting Perfect Attendance Recognition Program that rewards employees for consecutive months or years of perfect attendance.

  • Retirement benefits: United Airlines provides competitive retirement benefits such as a 401(k) Savings plan. Benefits vary by workgroup.

  • Vacation and sick pay: As a full- or part-time United employee you can take advantage of your paid vacation time to travel and utilize your travel passes. The sick leave policy gives both full- and part-time co-workers time off from work with pay when ill or unable to work.

  • Medical and dental insurance: Co-workers have the option to enroll themselves and their family members, including same-gender domestic partners, in comprehensive medical and dental plans.

  • Vision insurance: Co-workers may elect coverage for eye exams, glasses or contact lenses.

  • Long-term disability plan: Co-workers may elect disability income protection coverage.

  • Life insurance: United provides company-paid basic life insurance for co-workers. Employees may also elect optional life insurance for themselves and their families.

  • Flexible spending account: United co-workers have the opportunity to pay for certain health care and dependent care expenses with pre-tax money.

  • Personal accident insurance: Employees may elect accident insurance coverage for themselves and family members in the event of accidental injury or death.

Diversity flies with us


Working together

Our mission

United is committed to supporting the rich diversity of ideas, experiences and cultures that reflect our co-workers, customers and business partners. By working together with dignity and respect, United strives to create an inclusive work environment where all co-workers are equally empowered to contribute to our success.

Our co-workers

At United, we recognize that our employees are our most valuable asset. With more than 80,000 employees around the world, we believe that the diverse ideas, experiences, cultures and lifestyles of our United team enhance the great service and products we provide to our global customers every day. United works to encourage workforce diversity and create a professional environment where all employees feel included and empowered to make measurable differences in our success.

Our customers

We serve a diverse customer base across the globe with unique traits including, age, gender, ethnicity, language, religion and physical ability. Our goal is to ensure that our commitment to diversity is integrated into our operation because it is good for our customers, good for our business, and the right thing to do for our team.

Our communities

We are committed to supporting the multicultural communities we serve. This includes contributing to charitable organizations and strengthening programs and activities that improve the communities where our customers and co-workers live and work.

Our suppliers

Diversity is an integral part of United’s business operations. Working Together isn't limited to our workforce; it continues in our relationships with our suppliers. As with our workforce, we value and respect the benefits that diverse suppliers’ backgrounds and perspectives can provide to our business. We seek to ensure that small and diverse suppliers have equal access to business opportunities with United Airlines. For more details on the opportunities, please visit the Supplier Diversity Program website.

Our programs

In support of our commitment to diversity and inclusion, we have the following programs in place:

  • United Airlines Diversity Council
  • Diversity and inclusion training
  • Diversity awareness events

United Airlines Reviews

Rating Trends
Recommend to a friend
Approve of CEO
United Airlines President and CEO Oscar Munoz
Oscar Munoz
25 Ratings
  • Featured Review

    Helpful (1)

    A good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot, Captain in Denver, CO
    Current Employee - Airline Pilot, Captain in Denver, CO
    Positive Outlook

    I have been working at United Airlines full-time (More than 10 years)


    Great pay and schedules. Competent first officers. Generally friendly co-workers. Not much management interference. Chief Pilots are generally supportive. If you like to fly jets, it's awesome!


    The job can be frustrating sometimes. Small things turn into big things and people get upset. Being a captain who treats people well always helps. It's a big corporation so you will always feel somewhat insignificant. If you can live with it and just enjoy flying the jet, it's awesome.

    Advice to Management

    The merger needs to be finished. The employees are feeling neglected and ignored. Please work on the customer service side of the business. When United can't deliver, it makes everybody have a hard day.

United Airlines Photos

United Airlines Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (279)  

    Flight Attendant Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 6 weeks. I interviewed at United Airlines (Houston, TX) in December 2014.


    I applied Oct 27, got an email on Nov 21 saying that they had received my application and are now reviewing it. Then Nov 25 I got email inviting me to the F2F interview I got there super early around 7:40. (I left my hotel at 7:30ish so it’s really close by from Ramada) Walked into a room with the other candidates. We chatted and they told us the process will start at 8:30 when they collect our resume, gave you a blue sheet to read about the position, confirmed your returning flight and gave you a name tag. Then after a short moment someone gave us a slide show explaining basic stuff about being a flight attendant, like being on reserve and the pay…etc. After that the recruiters came in and called people out one by one. Meanwhile someone else came in to answer questions. I asked ALOT of questions but not to impress anyone I just really wanted to know about the position. The guy who answered my questions wasn’t even part of the recruiters so you don’t have to really worry about ‘oh if i don’t ask question i won’t have a chance’. There was about 30 of us, not too terribly much but honestly there were some people I already knew weren’t going to get hired, based on their way of talking (try not to sound cool or show off-y, I think that’s a horrible thing to do.) There were people who had been flight attendants before or currently working for small airlines, doesn’t mean anything if you don’t have a good attitude, really. Chat with people, I got lucky I met some people on my way to the training center. Just be yourself, and if you don’t really want this job, don’t apply, it’s that simple. It took them a while to call me name. BY THE WAY they told us they are doing things a little bit differently now, I agree it’s really nothing like what I read on here before. Instead of starting with one on one I got two recruiters interviewing me. They were SUPER NICE, I mean I don’t just tell you people are nice I’m not that kind of person, but these two recruiters were something else. One of them is a domestic lady, the other one was an international guy. They asked me a lot about scenarios, I will post as many questions as I remembered. They started with asking me about who I am, then moved on to reading an announcement out loud, it’s one that’s telling people on board that they need to fill out customs forms. Don’t be nervous just take 30 seconds read it over in your mind, then start. I would say I was in the room for maybe 20+ minutes. At the end they told me that would be stepping outside of the room to discuss, meanwhile they wanted me to think of my strongest strength and tell them what it is when they return. They were outside for about 3 minutes, came back to the room, I told them my answer, and they told me to go eat lunch at the airport and be back at 1pm. They just said “we have further questions for you so come back at 1". They sent me to the lobby to wait for the shuttle driver, I got off at terminal E (thats where they drop you off) and I went to the Marriott via the “air train” and I had lunch there. I think that’s as much as I can offer you all, best of luck!!!

    Interview Questions

    • -Describe a time where you had to work with a difficult co workers, what did you do?   2 Answers
    • Tell us about a time where you had fun on the job.   1 Answer
    • Describe a time where you had to make a decision at the job which you wished you would have done differently.   Answer Question

United Airlines Awards & Accolades

Something missing? Add an award
  • Award for Excellence in Advanced Biofuels, World Bio Markets, 2015
  • Digital Edge 25, AGENDA15, 2015
  • Landmark Award (Public-Private Partnership), Houston Business Journal, 2015
  • Pro Patria Award, ESGR, 2015
  • GlobeRunner Award (Best Airline in the Americas), Frequent Business Traveler, 2014
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