United Airlines Careers | Glassdoor
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United Airlines Careers

Chicago, IL
10000+ employees
1926
Company - Public (UAL)
Airlines
$10+ billion (USD) per year
We're connecting people and uniting the world.

We've paired the world's most comprehensive route network with our modern fleet, the most fuel-efficient among U.S. network carriers (when adjusted for cabin ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#55)

Top CEOs: 2018 (#73), 2017 (#18)

Best Places to Interview: 2017 (#28)

Company Updates

  • We're excited to announce Jessica Kimbrough, who is currently our Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director. She will be responsible for helping us redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values.

  • COVID-19

    We're one of the first airlines to have a required mask policy for everyone. When we say safety is our number one priority, we mean it. For more information, visit united.com/cleanplus

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United Airlines – Why Work With Us?


We’re looking for the best talent in the world to make United the best airline and we're excited about your passion to explore our opportunities.

We've built a safe, caring, dependable and efficient environment for our customers and that is because of the wonderful talent here. From aviation enthusiasts to digital technology gurus to customer service heros and everything in between, there is truly something for everyone.

With over 350 destinations world wide, we have the perfect opportunity for you. And better yet, you can breath easy with unlimited travel thanks to an amazing benefits package. As an original founding member of the Star Alliance, the world is truly yours.

We’re one United family and we're looking to expand. With so many career opportunities around the world, we can't wait to help you find yours. #beingunited

To become the best airline ever, we need the best talent. We offer a competitive benefits package that will have you breathing easy.

Vacation benefits

Travel
Love traveling around the world? So do we. Enjoy discounted rates on airline tickets and unlimited space avaliable to anywhere United flies. Whether it's backpacking through Europe or a long weekend in Guam, we’re here for you. 

Paid time off
We’re all about the work hard, play hard mentality. Vacation and sick time are there to keep life balanced.
 

Financial benefits

Future financials
Our 401(k) plan includes a company match to provide financial security for your future.
 
Bonuses
We can’t become the best airline without the best team so we offer profit sharing and bonuses when the airline performs well.
 

Health benefits

Insurance
We offer a variety of medical plans and options, including vision, dental, long-term disability and life insurance, to help employees keep themselves and their families happy and healthy.
 
Wellness program
Our wellness program offers lifestyle coaching, condition management services and a personal health record to help our employees lead healthier and more fulfilling lives, both at work and at home.
 

Social and professional benefits

Professional development
We continuously encourage professional development based on your interests and skills.
 
Volunteer opportunities
We love giving back. We serve our communities by providing volunteer impact grants for charities, supporting fundraising opportunities and promoting volunteer participation with local food banks, parades, athletic events and more.
 
Business Resource Groups
Diversity and inclusion make us stronger. Our BRGs focus on multicultural backgrounds, veterans, women in the workforce, the LGTBA community, cross-generational and persons with disabilities to celebrate diversity and promote inclusion.
 
Social clubs
We’re not just coworkers - we’re family! Join a social, athletic or activity club around the world or start your own. You never know where your adventures may take you or the connections you’ll form.

Diversity flies with us

Mission

At United, we define diversity as the range of differences that make individuals unique, including ability, age, ethnicity, gender identification, race, sexual orientation and veteran's status. Inclusion is how we leverage these differences to form a genuine community and expand business opportunities.

Our approach is treating diversity and inclusion like a core leadership competency, taking diversity well beyond compliance. The goal is for leaders to create a culture where acceptance and appreciation of everyone is the norm and each employee is comfortable bringing their full selves to work. Our mission is to create an inclusive work environment, characterized by dignity and respect, that empowers every employee to serve the global marketplace and contribute to our success.

Vision

Through our Diversity and Inclusion strategy, we find innovative and effective solutions to engage employees from diverse backgrounds and cultures in taking our flyer-friendly service around the globe. We are driving to become recognized as an airline where:

  • leaders embrace diversity and inclusion as a business advantage
  • employees feel highly valued, are actively engaged and are treated with dignity and respect
  • customers value our inclusive approach to delivering flyer-friendly service
Diversity and inclusion initiatives

At United, we drive diversity and inclusion by developing our leaders, maximizing engagement, attracting and retaining talent, and expanding brand awareness. Learn more about our Diversity and Inclusion Initiatives.

 

United Airlines Reviews

  • Featured Review

    Helpful (13)

    "Fantastic company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines full-time (More than 10 years)

    Pros

    Flight Benefits are a fantastic benefit..

    Cons

    Commute can be very long if you don't live in the city...

    Advice to Management

    Listen to employees as they are the heartbeat of the company...

See All 3,341 Reviews

United Airlines Photos

United Airlines photo of: We encourage employees to give back to the community whenever they can
United Airlines photo of: We're proud to take part in pride events all over the world.
United Airlines photo of: Fantasy Flights bring together so many coworkers to bring the magic of the season to local families
United Airlines photo of: Our Adventure Bears getting ready to send out some loving messages written by employees
United Airlines photo of: Our interns ready to take off!
United Airlines photo of: First view of the new livery
See All PhotosSee All

United Airlines Interviews

Experience

Experience
75%
18%
7%

Getting an Interview

Getting an Interview
89%
3%
3%
3
1
1
0

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (21)  

    Product Engineer Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at United Airlines (Chicago, IL) in December 2017.

    Interview

    The interview consisted completely of behavioral questions. First interview was conducted as a video interview with the follow up being an in person interview with the hiring manager. The video interview was a little different than normal as you were required to essentially record your answers and submit as opposed to speaking with an HR representative.

    Interview Questions

    • Describe a situation where you had to use judgement to make the appropriate decision to support a project.   1 Answer
See All 3,046 Interviews

United Airlines Awards & Accolades

  • DiversityInc Top 50 (47), DiversityInc, 2019
  • Indeed Top-Rated Workplaces 2019, Indeed, 2019
  • Indeed Top 50 for Veterans, Indeed, 2019
  • WayUp Top Internship, WayUp, 2019
  • DEI Best Place to Work for Disability Inclusion, Disability Equality Index (DEI), 2019
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Work at United Airlines? Share Your Experiences

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