Working at United Rentals | Glassdoor

United Rentals Overview

Stamford, CT
10000+ employees
1997
Company - Public (URI)
Commercial Equipment Rental
$10+ billion (USD) per year
Great company. Great people. Great opportunities.

As the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and every Canadian province, we’re committed ... Read more

Mission: Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future.

Company Updates

  • United Rentals has been recognized on the Forbes’ Global 2000 list of the World’s Best Employers. More than 430,000 global recommendations were analyzed by Statista to create the World’s Best Employers list. Employees were asked to rate their own employer and the likelihood they would recommend the company to a friend or family member. They were also asked to recommend other employers they admired.
    http://glassdoor.com/slink.htm?key=vQxwr

    Global 2000: World's Best Employers

    Some companies offer employees free gourmet meals. Others boast sleep pods and paid paternity leave. It's perks like these that help a company top of the list of Forbes' first-ever Global 2000 list of the World's Best Employers.

  • "We have opportunities across the country to get out there and get our boots dirty." -Sales Development Program Graduate http://glassdoor.com/slink.htm?key=vQx2H

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United Rentals – Why Work For Us?


We're a great place to work…and to grow

Founded in 1997, United Rentals has become the world’s largest equipment rental provider, with an integrated network of 997 rental locations in 49 states and every Canadian province. The company offers approximately 3,400 classes of equipment for rent with a total original cost of $11.51 billion

Our Customers

Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry.

Our Mission

Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future.

Our Values

Safety First
Always act and require that others act in a manner that puts the safety of our employees, customers and community first and foremost.

Passion For People
Build a diverse workplace that challenges our employees to grow professionally and embrace teamwork in everything they do.

Visible Leadership
To walk the walk; to lead by example and to do so with a sense of humility and responsibility.

Customer Driven
Enthusiastically support the best interests of our customers and develop better ways for them to get their job done.

Absolute Integrity
Always do the right thing and honor our commitments; ensure appropriate corporate governance.

Community Minded
Be an outstanding corporate citizen and neighbor at all times in all ways.

Continuous Innovation
To foster a culture that empowers employees to improve quality and efficiency.

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We have a passion for people

INVESTING IN YOUR FUTURE

At United Rentals, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future. We believe in:

  • Hiring and retaining exceptional employees at every level
  • Providing training, development and career planning
  • Instilling the belief that our customers are key to our long-term success
  • Encouraging a strong sense of responsibility, involvement and commitment
  • Recognizing and rewarding both individual and team efforts

Every project and program we promote upholds our commitment to building strong communities for future generations. Our core values are focused on safety, service, respect, diversity and integrity. 

SAFETY IS A CORE VALUE

People — our employees and customers alike — are our top priority. Nothing else even comes close. As a result, we’ve built a no-compromise approach to safe behavior. To us, safety is as much a part of our day-to-day business as the equipment we rent. We have an award-winning safety program and are the industry leader in safety. We meet or exceed all local, state, national and Provincial laws and are continually looking for more effective ways to ensure safe operations. We believe safety is a core value.

COMMITTED TO OUR COMMUNITIES

We build stronger communities by being among the first to respond to natural disasters and working diligently to ensure optimal emergency preparedness, as well as through countless construction, improvement and beautification projects across the U.S. and Canada.

We support families in need through Home Free and incredible organizations like Fisher House, as well as many other organizations that support veterans. We also support our own family through a 501(c)(3) Compassion Fund that is funded by employees for the benefit of United Rentals employees in need.

We protect the environment through our policies and we “walk the walk” when it comes to being a responsible steward of the environment. From our systematic efforts to reduce engine idling, to the partnerships we have forged with vendors who recycle or reuse our IT equipment and used oil, we have numerous initiatives to maintain our position as a responsible company. We have metrics in place to monitor our progress on our energy consumption, GHG emissions and materials recycled, helping us to limit our environmental footprint even as our revenue grows. Please see our Corporate Responsibility Report to learn more.

Together, we’re making a difference

Veterans United is a military employee resource group that was formed to help support and promote our veterans. All current employees, regardless of military service, are welcome to be part of this community of volunteers. In every location, district and region across our footprint, passionate employees are eager to give back to individuals and organizations that have served in the armed forces in the U.S. or Canada. They support or participate in fundraising events or share their time and talents through a day of service at a Fisher House or the Valour Place.

STEP

United Rentals has created STEP (Service to Employment Program), a unique work-study program to help veterans transition back into working life. It offers 10 weeks of in-class and hands-on training, where veterans learn the technical and social skills needed to work for United Rentals, meet with our leaders and experience what its like to work at our branches with our service teams.

We are particularly supportive of military veterans, and provide significant assistance to nonprofits that help disabled veterans.

FISHER HOUSE FOUNDATION AND VALOUR PLACE

United Rentals partners with the Fisher House Foundation in the U.S. and Valour Place in Canada, non-profit organizations that provide a network of comfort homes with free or low-cost lodging for veterans and military families receiving treatment at military medical centers. Whether our partnership comes in the form of serving Thanksgiving dinner to veterans and their families in San Antonio, or donating equipment to construct a new facility in Long Beach, it is our employees that make this great work possible.

SOLDIER STRONG

Committed to researching the newest and most effective technological innovations to aid veterans in their daily life, Soldier Strong focuses on providing Ekso Bionic suits for disabled veterans. United Rentals has sponsored the donation of two Ekso suits to the Boston and Dallas VA hospitals.

BEST FOR VETS: MILITARY TIMES

United Rentals has been recognized as Best for Vets: Employers for 2015 by MilitaryTimes.com. We are #34 on the coveted list of top 59 companies.

2017 TOP 100 MILITARY FRIENDLY EMPLOYER

For seven consecutive years, we have been selected as a G.I. Jobs Top 100 Military Friendly Employer. In 2017, we received a Gold award for companies with over $1 billion revenue.

2017 TOP 100 MILITARY SPOUSE FRIENDLY EMPLOYERS

We’ve been named as a G.I. Jobs Top 100 Military Friendly Spouse Employer. We ranked 23 on the 2017 list of companies who have chosen to make military spouse employees a priority.

2015 MOST VALUABLE EMPLOYERS FOR MILITARY

United Rentals has been selected as one of the nation's 2015 Most Valuable Employers (MVE) for Military by CivilianJobs.com for the fifth year in a row.

MET (MILITARY EMPLOYMENT TRANSITION) TOP EMPLOYER

United Rentals is a proud MET Top Employer, committed to working with transitioning Canadian Armed Forces members and Veterans as they seek employment in the civilian workplace.

MET SPOUSE

We’ve also been acknowledged for our commitment to the hiring of military spouses.

ESGR (EMPLOYER SUPPORT OF THE GUARD AND RESERVE)

We’ve received numerous awards from the ESGR (Employer Support of the Guard and Reserve), including the Extraordinary Employer Support Award, the Seven Seals Award and the Pro Patria Award.

SOLDIERSOCKS/SOLDIERSTRONG

SoldierStrong presented United Rentals with the Corporate Leadership Award in 2014 for our work supporting our soldiers in Iraq and Afghanistan.

The Tower of Hope presented United Rentals in 2011 with the Thomas E. Sinton III Humanitarian Award for our exceptional continuing support of American Veterans.

What makes us different makes us better

When people respect each other's personal history and cultural experiences, it makes for a better workplace. Individuals with diverse backgrounds and experiences give us perspective that strengthens our products and services, making us more valuable to a wider customer base and enriching the quality of our daily interactions. In these ways, diversity gives us a competitive business advantage.

An Equal Opportunity Employer
 

Mutual respect for the dignity and fundamental rights of all persons defines our culture and is an essential ingredient for success. Our commitment to maintaining a professional and safe work environment free of unlawful discrimination, bias, harassment, and violence is uncompromising. We do not tolerate discrimination or harassment. All of our hiring reflects Equal Employment Opportunity practices.

We're united by a strong work ethic and a determination to excel at customer service. Our goal is to attract and retain a talented, energetic and diverse team of individuals who share our commitment to excellence. We hope you will consider joining us.

Working with Community Leaders
 

United Rentals is proud to sponsor and support leading business and community-based organizations helping to create a level playing field in the workplace. These organizations are committed to providing education and professional development resources to help members reach their full potential in construction and related fields.

Our Diversity Organization Partners include:

  • National Association for Women in Construction (NAWIC)
  • Canadian Association for Women in Construction (CAWIC)
  • National Veteran Owned Business Association (NaVOBA)
  • National Hispanic Construction Association (NHCA)

Taking care of the people who take care of business

United Rentals offers comprehensive benefits coverage, including health care, wellness programs, retirement plans and work/life benefits to employees and their families.

Benefits offerings are designed to help employees make the best decisions for themselves, their families, their individual situations and life goals.

Health & Well-Being

Our U.S. benefits package includes:

•    Medical and Prescription Drug Coverage
•    Wellness Programs, Tools & Resources
•    Dental  Coverage
•    Vision Care
•    Employee Assistance Program
•    Life & Accident Insurance
•    AFLAC Supplemental Benefits
•    Flexible Spending Accounts: Health Care and Dependent Care
•    Health Savings Account
•    Short-Term & Long-Term Disability

Our Canadian benefits package includes:

•    Extended Health Coverage
•    Health & Wellness Tools and Resources
•    Employee Assistance Program
•    Dental Coverage
•    Life & Accident Insurance
•    Short-Term  & Long-Term Disability

Financial Security/Planning and Well-Being

Our benefits package includes:

•    401K including Company Match (RRSP with DPSP in Canada)
•    Undergraduate Education Assistance Program
•    Vacation Buy Up (USA)
•    Vacation Donation (USA)
•    Paid & Unpaid Time Off  (Vacation, Holidays, Sick Days)
•    Employee Discount Program Auto, Home & Pet Insurance Discounts (USA)
•    United Compassion Fund 501 (c)3 charity to help employees in need
•    Legal Assistance (USA)
•    Service Awards

United Rentals Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
358 Ratings
  • Featured Review

    Helpful (4)

    "Outside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in San Antonio, TX
    Current Employee - Outside Sales Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    We work as a team, everyone from service to sales. Our employees are passionate about what we do and we are confident that we will get the job done. If we don’t know how, we will find out how and make it happen. I love our team!

    Cons

    United Rentals likes to change how they do things quite often. Change can be hard, especially if you are set in your ways. However, the change is always for good reason.

    Advice to Management

    Learn as much as you can so you can have answers for your team. Training is never under rated.

See All 544 Reviews

United Rentals Photos

United Rentals photo of: Power Equipment
United Rentals photo of: Job site
United Rentals photo of: Equipment at work
United Rentals photo of: Plant visit
United Rentals photo of: Pump delivery
United Rentals photo of: Employees
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United Rentals Interviews

Experience

Experience
65%
19%
16%

Getting an Interview

Getting an Interview
51%
15%
10%
9
7
6
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (10)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at United Rentals.

    Interview

    I applied online for the job opening. A Regional Recruiter reached out to me about job details. Lastly there was a very relaxed phone interview with BM and DSM. Smooth and professional process.

    Interview Questions

See All 104 Interviews

United Rentals Awards & Accolades

  • Top 100 Military Friendly Employers, GI Jobs, 2012
  • Top 100 Military Friendly Employers, GI Jobs, 2014
  • Top 100 Military Friendly Employers, GI Jobs, 2013
  • Top 100 Military Friendly Employers, GI Jobs, 2011
  • Most Valuable Employers (MVE) for Military, CivilianJobs.com, 2013
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