Working at UnitedHealth Group | Glassdoor

UnitedHealth Group Overview

Minnetonka, MN
10000+ employees
1977
Company - Public (UNH)
Health Care Services & Hospitals
$10+ billion (USD) per year
We're a Fortune 5 company on a global mission to help people live healthier lives while improving the health system and expanding access to quality care.

Empowering more than 85 million people worldwide with information, guidance and tools ... Read more

Mission: Our mission is to help people live healthier lives and to help the health care system work better for everyone.

Company Updates

  • There's another dimension to #companybenefits that should be on your radar. And it's not one that we think about often: social impact. In today's world, you can be intentional about where you work and choose to make a difference. Find out how your benefits can help you reach even further and really impact your community. http://glassdoor.com/slink.htm?key=vQQwL\ #GivingBack #VolunteerMatch #UHGCulture

    Rewards and Benefits

    We choose to work at UnitedHealth Group to make a difference in people's lives wherever we can. That starts with our day-to-day jobs and is amplified with a rewards and benefits program that cares about social impact. Being equipped with the right tools accelerates our efforts to give back to our communities all over the world.

  • Today, many women are breaking the highest glass ceilings in leadership. In this blog, UnitedHealth Group employee, Abbey shares the insight she received from our female leaders about what makes them successful, and their advice about building a career in today's workplace. Discover her 8 takeaways here: http://glassdoor.com/slink.htm?key=vQmuR

    Eight things I learned from women leaders at UnitedHealth Group and Optum

    STEM roles (Science, Technology, Engineering, Math) are some of the highest in demand, and in today's employment market many women are breaking the highest glass ceilings in tech leadership. Abbey Smalley, Former User Experience & Interaction Design Director at Optum, explored what makes women leaders successful.

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UnitedHealth Group – Why Work For Us?


The high performers. The challengers. The insatiably curious risk-taking brainiacs who have compassion for the world around them. These are the people of UnitedHealth Group. Individuals and teams who know that their work works to change the lives of others. A career here is always rewarding and rarely easy. Join us and begin your life’s best work.SM



  

A Better Place To Work

 
We not only find the brightest and most inventive people to work at our companies, we also find they stay at our companies. So what makes this a greater place to work? We asked employees throughout our businesses to give us the top reasons why they’ve built their career with UnitedHealth Group:
 
  1. You will greatly improve the life and health of others.
  2. You’ll have the most opportunities to grow and develop.
  3. You’ll be a valued member of a diverse, high caliber team.
  4. You’ll help create and deliver quality health care solutions.
  5. You’ll be empowered to do your best work.
  6. Your performance will be recognized and rewarded.
  7. You’ll discover a challenging pace and drive to perform better tomorrow than today. 
 
A Better Way To Think
 
We are unified in our goal to build a health care system that works better for all those we serve. Every day, we are: fostering an environment that encourages creativity and risk-taking; constantly learning while being curious and unafraid to fail; respectfully challenging the status-quo; and setting ambitious goals, while providing the resources to achieve them.
 
A Better Way To Care
 
We constantly strive to deliver high-quality, superior results, that make a difference. Putting the customer first, and honoring the diversity of talents and insights of our colleagues, we are always searching for better ways to care, for the people, organizations and communities we serve.
A Better Way To Succeed
 
We expect a high level of performance from ourselves and our partners. Our goal is nothing short of transforming health care. We take it, and building the team of really bright people that make it happen, seriously. We empower each other - value our diversity; celebrate and reward our success; learn from our mistakes; and create relationships that transform peoples' lives.
 
We Express Our UnitedHealth Group Culture By:
Living our Values, through our Behaviors.
  • Integrity - We honor our commitments and never compromise on ethics by speaking the truth and delivering on our promises.
  • Compassion - We walk in the shoes of the people we serve by actively listening, feeling genuine empathy and being an advocate for those we serve. 
  • Relationships - We build trust through collaboration by helping others achieve their goals and approaching all people with respect, humility, confidence and energy.
  • Innovation - We invent the future while learning from the past through encouraging and investing in new ideas as well as being practical and purposeful in those we serve. 
  • Performance - We demonstrate excellence in everything we do by being accountable and responsible.

See our Missions and Values

And check out more about our Culture


  • UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. We strive to express our values of; integrity, compassion, relationships, innovation and performance with all 70 million individuals worldwide that we serve. 
  • UnitedHealth Group serves approximately 70 million individuals worldwide, and operates in all 50 states and internationally.
  • We have the largest single proprietary network of physicians, hospitals, health facilities and caregivers in the United States.
  • Our network includes approximately 700,000 physicians and health care professionals, 5,200 hospitals and care facilities, approximately 119,000 dental providers and approximately 66,000 pharmacies.
  • Our businesses include: UnitedHealthcare Employer & Individual, UnitedHealthcare Medicare & Retirement, UnitedHealthcare Community & State, Optum and OptumRx (formally Prescription Solutions).
  • Our businesses serve the entire spectrum of health care participants: individual consumers, employers, governments, commercial payers and intermediaries, physicians, hospitals, care professionals and pharmaceutical and medical device manufacturers.
  • We help people find the doctor they need with the largest single proprietary network of health care professionals--providing access to health care for 98% of the U.S. population
  • More U.S. physicians accept UnitedHealthcare than any other insurance plan. (Source: SK&A Information Services, Inc. study, released October 2007.)
  • Fortune magazine ranked UnitedHealth Group No. 14 in the 2014 rankings of the 500 largest U.S. corporations based on 2013 revenues.
  • UnitedHealth Group has been listed in the Dow Jones Sustainability World Index and Dow Jones North America Index annually since 1999.
  • We’re granting nearly 600 wishes for children and their families by funding $4.5 million over three years to the Make-A-Wish Foundation 
  • We are in the third year of a 10-year, $100 million initiative to support communities in Minnesota.
  • Seventy-three percent of employees volunteer in their communities either through work or on their own.  Last year, employees logged more than 100,000 volunteer hours valuing over $2 million.
  • We’re getting employees involved with access to an online tool which posts more than 62,000 volunteer opportunities. 
  • We matched dollar-for-dollar employee giving campaign donations to raise more than $12 million for local charities.
  • UnitedHealth Group earned a top rating of 100% on the 2010 Corporate Equality Index from the Human Rights Campaign Foundation.
  • The 12th Annual LATINA Style 50, a survey by LATINA Style magazine, ranked UnitedHealthcare one of the 50 best companies for Latinas to work in the United States in August 2009.
  • The UnitedHealthcare Children’s Foundation provided nearly 600 grants to families in 2008, worth an estimated $1.7 million, to assist children with medical services not covered by commercial benefit plans.
  • This year, the United Health Foundation will celebrate the 20th Anniversary of America’s Health Rankings, an annual analysis of national health on a state-by-state basis.
  • This year United Health Foundation will give $1.2 million in scholarships and other support to students pursuing careers in health.
  • At UnitedHealth Group, we live our mission to help people live healthier lives. We are proud to be a “National Corporate Team” for the Alzheimer’s Association Memory Walk, the American Cancer Society’s Relay for Life, and the American Heart Association’s Start! Heart Walk. We also provide “UnitedHealth HEROES” grants to help youth ages 5-25 combat pediatric obesity in their community, in collaboration with Youth Service America.

Diversity and Our Core Values

At UnitedHealth Group, we are committed to diversity and inclusion. It’s one of our five core values along with integrity, quality, innovation and social responsibility. These core values are embedded into our greater mission of helping people live healthier lives.

Diversity Drives Empowerment

Our commitment to diversity empowers our employees to contribute their best work, collaborating to be the preeminent health and well-being company and community partner of choice. By leveraging the depth of a diverse workforce, we can better meet the needs of the increasingly multi-cultural clients, communities, individuals and shareholders we serve.

Diversity Through Recruitment

From the high-performing people we hire, to the health care services we provide, we advocate the possibilities of unique thinking.

We're committed to creating an inclusive environment fueled by innovative ideas. Our employees have diverse cultural backgrounds, beliefs, perspectives, and lifestyles. But they all have one thing in common — their ability to excel.

We’re dedicated to building teams where every individual is recognized for his or her unique experience and contributions. Some examples of our recruiting efforts include:

  • Attending flagship conferences and career fairs including, The National Black MBA Association, National Society of Hispanic MBA’s, Asian MBA Conference and Career Expo, National Association of Black Accountants and Association of Latino Professionals in Finance and Accounting;
  • Sponsoring interns from INROADS, an international, nonprofit organization that places talented college students of color in internships with companies across the nation;
  • Leveraging online resources to seek out the best talent such as posting and sourcing top candidates from diversity specific job boards and;
  • Partnering with agencies, education and government programs that support and serve candidates with disabilities such as Welfare to Work and Lifeworks.

Arrow Right White Learn more about our diversity initiatives


UnitedHealth Group Reviews

3.3
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Approve of CEO
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Dave Wichmann
358 Ratings
  • Featured Review

    Helpful (136)

    "A place where talented individuals thrive and are pushed for further growth and advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Underwriter in Minnetonka, MN
    Current Employee - Financial Underwriter in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (Less than a year)

    Pros

    Professionalism amongst peers
    Beautiful work atmosphere and environment
    Feeling that the work you do is making a difference
    Driven people are rewarded and recognized
    Ample room for growth and career development
    Learning opportunities
    Huge company with tons of different business areas
    Unbelievable benefits
    High compensation

    Cons

    Long interview process—but makes sense as they are looking for certain people
    Lots of change—great for those who can handle it and like change

See All 7,402 Reviews

UnitedHealth Group Photos

UnitedHealth Group photo of: UHG Headquarters 9900 Bren Rd
UnitedHealth Group photo of: Camila
UnitedHealth Group photo of: Military Spouse Event
UnitedHealth Group photo of: Military Networking Event
UnitedHealth Group photo of: Dawnya
UnitedHealth Group photo of: Greg
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UnitedHealth Group Interviews

Experience

Experience
57%
22%
21%

Getting an Interview

Getting an Interview
63%
10%
9%
8
5
3
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (10)  

    Agent Interview

    Anonymous Employee in Concord, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at UnitedHealth Group (Concord, NC) in April 2011.

    Interview

    Online application; two interviews; very predicable questions, including best assets/worst habits or characteristics, etc. First interview is with general HR member, then second interview is with coach/supervisor of account specifically applied. The questions on the second interview become more geared to that account with some hypotheticals on different situations. Second interview may be with one or two managers.

    Interview Questions

    • For the sales position interview, I was given a common object and instructed to make an impromptu sales pitch giving all details and advantages of the object. My object was an ink pen.   1 Answer

    Negotiation

    There was no negotiation at this level.

See All 2,702 Interviews

UnitedHealth Group Awards & Accolades

  • Most Powerful Executives in Corporate America, Black Enterprise Magazine, 2017
  • Fortune 5 Ranking, Fortune Magazine, 2018
  • Military Friendly Brands Designation, Military Friendly, 2018
  • Military Friendly Employer, Military Friendly, 2018
  • Civic50's Top Ranked, The Civic 50, 2017
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