Working at UnitedHealth Group | Glassdoor

UnitedHealth Group Overview

Minnetonka, MN
10000+ employees
Company - Public (UNH)
$10+ billion (USD) per year
We're a Fortune 6 company on a global mission to help people live healthier lives while improving the health system and expanding access to quality care.

Empowering more than 85 million people worldwide with information, guidance and tools ... Read more

Mission: Our mission is to help people live healthier lives.

Company Updates

  • Ready to harness unlimited resources? If you’re into technology and innovation, consider that we spend $2.9 billion in that arena every year.

  • We don’t just talk about dedication to the well-being of others. We act on it every day by reaching out to our communities to stay connected.

    Social Responsibility

    There is an important synergy between our business interests and our commitment to social responsibility reflected in various programs. Our social responsibility leverages the abilities of our people, ideas and resources to help communities where we live and work.

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UnitedHealth Group – Why Work For Us?

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 14 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work. (sm)


A Better Place To Work

We not only find the brightest and most inventive people to work at our companies, we also find they stay at our companies. So what makes this a greater place to work? We asked employees throughout our businesses to give us the top reasons why they’ve built their career with UnitedHealth Group:
  1. You will greatly improve the life and health of others.
  2. You’ll have the most opportunities to grow and develop.
  3. You’ll be a valued member of a diverse, high caliber team.
  4. You’ll help create and deliver quality health care solutions.
  5. You’ll be empowered to do your best work.
  6. Your performance will be recognized and rewarded.
  7. You’ll discover a challenging pace and drive to perform better tomorrow than today. 
A Better Way To Think
We are unified in our goal to build a health care system that works better for all those we serve. Every day, we are: fostering an environment that encourages creativity and risk-taking; constantly learning while being curious and unafraid to fail; respectfully challenging the status-quo; and setting ambitious goals, while providing the resources to achieve them.
A Better Way To Care
We constantly strive to deliver high-quality, superior results, that make a difference. Putting the customer first, and honoring the diversity of talents and insights of our colleagues, we are always searching for better ways to care, for the people, organizations and communities we serve.
A Better Way To Succeed
We expect a high level of performance from ourselves and our partners. Our goal is nothing short of transforming health care. We take it, and building the team of really bright people that make it happen, seriously. We empower each other - value our diversity; celebrate and reward our success; learn from our mistakes; and create relationships that transform peoples' lives.
We Express Our UnitedHealth Group Culture By:
Living our Values, through our Behaviors.
  • Integrity - We honor our commitments and never compromise on ethics by speaking the truth and delivering on our promises.
  • Compassion - We walk in the shoes of the people we serve by actively listening, feeling genuine empathy and being an advocate for those we serve. 
  • Relationships - We build trust through collaboration by helping others achieve their goals and approaching all people with respect, humility, confidence and energy.
  • Innovation - We invent the future while learning from the past through encouraging and investing in new ideas as well as being practical and purposeful in those we serve. 
  • Performance - We demonstrate excellence in everything we do by being accountable and responsible.

See our Missions and Values

And check out more about our Culture

  • UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. We strive to express our values of; integrity, compassion, relationships, innovation and performance with all 70 million individuals worldwide that we serve. 
  • UnitedHealth Group serves approximately 70 million individuals worldwide, and operates in all 50 states and internationally.
  • We have the largest single proprietary network of physicians, hospitals, health facilities and caregivers in the United States.
  • Our network includes approximately 700,000 physicians and health care professionals, 5,200 hospitals and care facilities, approximately 119,000 dental providers and approximately 66,000 pharmacies.
  • Our businesses include: UnitedHealthcare Employer & Individual, UnitedHealthcare Medicare & Retirement, UnitedHealthcare Community & State, Optum and OptumRx (formally Prescription Solutions).
  • Our businesses serve the entire spectrum of health care participants: individual consumers, employers, governments, commercial payers and intermediaries, physicians, hospitals, care professionals and pharmaceutical and medical device manufacturers.
  • We help people find the doctor they need with the largest single proprietary network of health care professionals--providing access to health care for 98% of the U.S. population
  • More U.S. physicians accept UnitedHealthcare than any other insurance plan. (Source: SK&A Information Services, Inc. study, released October 2007.)
  • Fortune magazine ranked UnitedHealth Group No. 14 in the 2014 rankings of the 500 largest U.S. corporations based on 2013 revenues.
  • UnitedHealth Group has been listed in the Dow Jones Sustainability World Index and Dow Jones North America Index annually since 1999.
  • We’re granting nearly 600 wishes for children and their families by funding $4.5 million over three years to the Make-A-Wish Foundation 
  • We are in the third year of a 10-year, $100 million initiative to support communities in Minnesota.
  • Seventy-three percent of employees volunteer in their communities either through work or on their own.  Last year, employees logged more than 100,000 volunteer hours valuing over $2 million.
  • We’re getting employees involved with access to an online tool which posts more than 62,000 volunteer opportunities. 
  • We matched dollar-for-dollar employee giving campaign donations to raise more than $12 million for local charities.
  • UnitedHealth Group earned a top rating of 100% on the 2010 Corporate Equality Index from the Human Rights Campaign Foundation.
  • The 12th Annual LATINA Style 50, a survey by LATINA Style magazine, ranked UnitedHealthcare one of the 50 best companies for Latinas to work in the United States in August 2009.
  • The UnitedHealthcare Children’s Foundation provided nearly 600 grants to families in 2008, worth an estimated $1.7 million, to assist children with medical services not covered by commercial benefit plans.
  • This year, the United Health Foundation will celebrate the 20th Anniversary of America’s Health Rankings, an annual analysis of national health on a state-by-state basis.
  • This year United Health Foundation will give $1.2 million in scholarships and other support to students pursuing careers in health.
  • At UnitedHealth Group, we live our mission to help people live healthier lives. We are proud to be a “National Corporate Team” for the Alzheimer’s Association Memory Walk, the American Cancer Society’s Relay for Life, and the American Heart Association’s Start! Heart Walk. We also provide “UnitedHealth HEROES” grants to help youth ages 5-25 combat pediatric obesity in their community, in collaboration with Youth Service America.

Diversity and Our Core Values

At UnitedHealth Group, we are committed to diversity and inclusion. It’s one of our five core values along with integrity, quality, innovation and social responsibility. These core values are embedded into our greater mission of helping people live healthier lives.

Diversity Drives Empowerment

Our commitment to diversity empowers our employees to contribute their best work, collaborating to be the preeminent health and well-being company and community partner of choice. By leveraging the depth of a diverse workforce, we can better meet the needs of the increasingly multi-cultural clients, communities, individuals and shareholders we serve.

Diversity Through Recruitment

From the high-performing people we hire, to the health care services we provide, we advocate the possibilities of unique thinking.

We're committed to creating an inclusive environment fueled by innovative ideas. Our employees have diverse cultural backgrounds, beliefs, perspectives, and lifestyles. But they all have one thing in common — their ability to excel.

We’re dedicated to building teams where every individual is recognized for his or her unique experience and contributions. Some examples of our recruiting efforts include:

  • Attending flagship conferences and career fairs including, The National Black MBA Association, National Society of Hispanic MBA’s, Asian MBA Conference and Career Expo, National Association of Black Accountants and Association of Latino Professionals in Finance and Accounting;
  • Sponsoring interns from INROADS, an international, nonprofit organization that places talented college students of color in internships with companies across the nation;
  • Leveraging online resources to seek out the best talent such as posting and sourcing top candidates from diversity specific job boards and;
  • Partnering with agencies, education and government programs that support and serve candidates with disabilities such as Welfare to Work and Lifeworks.

Arrow Right White Learn more about our diversity initiatives

UnitedHealth Group Reviews

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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
1,903 Ratings
  • Featured Review

    Helpful (7)

    "Excellent Company With Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Billing Analyst in Harlingen, TX
    Former Employee - Senior Billing Analyst in Harlingen, TX
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than a year)


    Great schedule, exciting work, great people, good place to learn and grow.


    Honestly, I enjoyed the experience so much, I'd go back again forever if my position still existed, I would be there.

    Advice to Management

    Keep up the good work. Every manager I ever encountered was awesome.

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UnitedHealth Group Photos

UnitedHealth Group photo of: UHG Headquarters 9900 Bren Rd
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UnitedHealth Group Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (294)  

    Senior Project Manager Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3+ months. I interviewed at UnitedHealth Group (Minneapolis, MN) in March 2015.


    Getting a job at United Health Group is a long process, but it can be done, so if you're interested in working here, don't give up.

    I applied online to a ton of open positions - they have dozens of open project management positions at any given time. For one of these positions, I received an email from UHG recruiting inviting me to a digital interview (this email went to my spam folder in Gmail, so CHECK THE SPAM!!!). Upon receipt of the email, you have 48 hours to complete the interview.

    The digital interview is awkward. I'm lucky enough in that I have a new desktop Mac with a webcam. This whole process would be tough to do on a tablet or smartphone.

    I thought I royally screwed the digital interview up, as I stumbled on my answers and didn't think I was articulate enough. It's very awkward talking to yourself. Keep in mind though, most of the other candidates also think it's awkward, so if you blunder through some of the questions, don't fret too much. And SMILE!

    The questions are pretty easy -- very basic interview questions ("Tell me why you want to work here" "describe one of the projects you managed") and there's only 5 of them but again, it's awkward! Make sure you dress up (I work my suit) and be mindful of any background clutter.

    Apparently they liked me enough to proceed to the next round. The next round consisted of two phone interviews -- one with HR and one with the hiring manager. My hiring manager was located across the country, so there would be no in-person with her. The hiring manager didn't ask me any silly interview questions - it was just a conversation about my skills. Again, I thought I bombed it, but I must've done well, as about a week and a half later, I was invited for an in-person interview with two team members.

    The in-person was a breeze. It didn't seem like an interview. I just had a conversation with two team members on-site, about what I'd be working on when I initially start the role. I knew I had the job when I left, as one of the team members said he would start the process with HR that afternoon.

    The next day, I had an offer from the UHG recruiter by phone. They make an offer, and THEN they do the paperwork after you accept -- it's background check by an outside firm and a drug test (pee in a cup).

    All in all, this whole process took about 2.5-3 months, from initial online app to my start date. It's a long process, but it's a huge company and if you want to work here, keep applying.

    Interview Questions

    • Why are you leaving your current position   8 Answers
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UnitedHealth Group Awards & Accolades

  • Top Diversity Employers, Hispanic Network Magazine, 2016
  • Fortune 500, No. 6, Fortune, 2016
  • Named to the Top 100 Military Friendly Employers., GI Jobs, 2016
  • The Civic 50, The Civic 50, 2016
  • Best in Biz Awards 2016 International, Best in Biz Awards, 2016
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