Working at Universal Orlando Resort | Glassdoor

Universal Orlando Resort Overview

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Orlando, FL
10000+ employees
1987
Subsidiary or Business Segment
Travel & Tourism
$1 to $2 billion (USD) per year
Unknown

Universal Orlando Resort Reviews

3.8
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Recommend to a friend
Approve of CEO
Universal Orlando Resort CEO Bill Davis
Bill Davis
221 Ratings
  • "Charactor Escort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Character Escort in Orlando, FL
    Current Employee - Character Escort in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Orlando Resort full-time (Less than a year)

    Pros

    So far it seems like it may be a great job. The whole point on getting hiring is good. If you are selected, then they send out an email to schedule your interview. Noticed it varies for most so it could be a day or a month.

    Cons

    None so far, i applied originally to a job but never gor selected. Ill redo this once i have the process complete.

See All 404 Reviews

Universal Orlando Resort Photos

Universal Orlando Resort photo of: Wizarding World of Harry Potter Grand Opening
Universal Orlando Resort photo of: NBC Sports Grill & Brew
Universal Orlando Resort photo of: Universal IT Quarterly Town Hall - February 2009
Universal Orlando Resort photo of: Hogwarts Castle
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Universal Orlando Resort Interviews

Experience

Experience
80%
9%
10%

Getting an Interview

Getting an Interview
83%
7%
7%
0
0

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Supervisor Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Universal Orlando Resort (Orlando, FL).

    Interview

    -Lengthy Process (7 weeks from 1st Interview to Start Date)
    -Strong interview questions
    -3 stage process: Phone Screen, In-Person Interview (group of 3-4 interviewers), Park Walkthrough with Senior Leadership

    Phone Screen - standard phone screen, discuss availability, salary expectations, ensure your experience is inline with what the business needs are. NOTE: make sure to pay attention at the end if you are offered an in-person (I was offered at the end of my phone screen) because they will give you the location & parking information. They will not or may not email you the information so write it down accurately.

    Group In-Person - was in front of 3-4 interviewers running down a list of fairly standard behavioral questions and example questions. Asked everything from how to discipline employees, what good guest service looks like, to why choose Universal over Disney / Sea World etc.

    Park Walk-through: final interview stage, it is a park walk through with the senior park leadership (1-2 people). You may be asked to observe park team members for good behaviors or opportunities but ultimately it is a discussion to make sure you are the best candidate, best fit, and that your experience matches what they want out of their leaders.

    Offer was extended 1 week after the final interview.

    Interview Questions

    • Orlando is home to many theme parks -- Why choose Universal and not our competitors?   Answer Question
See All 118 Interviews

Universal Orlando Resort Awards & Accolades

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