Working at Universal Service Administrative Company | Glassdoor

Universal Service Administrative Company Overview

Washington, DC
201 to 500 employees
Nonprofit Organization
Telecommunications Services
$25 to $50 million (USD) per year
Millions of people across the U.S. do not have access to broadband services. In an increasing digital world, this can be a barrier to participating and functioning in today’s society. USAC is dedicated to closing the digital divide through universal service, ensuring ... Read more

Mission: The Universal Service Administrative Company is dedicated to achieving universal service. This important principle suggests that everyone in the U.S. deserves accessible, affordable, and pervasive high-speed connectivity.

Universal Service Administrative Company – Why Work For Us?

USAC is dedicated to achieving universal service. This important principle suggests that everyone in the U.S. deserves accessible, affordable, and pervasive high-speed connectivity.

By administering and protecting the integrity of universal service, USAC helps communities across the country to stay connected, schools to better educate, libraries to better serve the public, and health care providers to reach more patients. 

At USAC, we value integrity, quality, accountability, and innovation. Our open-door policy promotes a collaborative culture. Our diverse and dedicated professionals are brimming with ideas and consistently discovering new ways to meet the needs of our stakeholders. Together, we achieve innovative outcomes.

USAC is an independent, not-for-profit corporation designated by the FCC as the administrator of universal service. With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas:

  • The Schools and Libraries (E-rate) Program provides the funds needed to keep students and library patrons connected to broadband and voice services.
  • The Rural Health Care Program supports health care facilities in bringing world class medical care to rural areas through increased broadband capabilities.
  • The Lifeline Program helps households obtain the voice and broadband connectivity services they need to participate and function in today’s digital world.
  • The High Cost Program provides funding to companies working to expand connectivity infrastructure in unserved or underserved areas.

USAC is committed to offering eligible employees competitive benefits and work-life flexibility to meet their financial, health, developmental, and future needs. Our benefits package includes the following:

  • generous 401(k) contribution
  • medical, dental, vision, life, and disability insurance
  • prescription benefits
  • flexible spending accounts
  • tuition and training reimbursement
  • commuter and parking benefits
  • a flexible work schedule
  • paid holidays, vacation, and sick leave
  • pet insurance

Universal Service Administrative Company Reviews

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Radha Sekar
6 Ratings
  • Helpful (1)

    "Friendly place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Universal Service Administrative Company full-time (More than a year)


    420K friendly and everything else. Like a real government job, but with no background check, and no worries about 420. Got all kinds of contractors coming in getting their contracts and sharing the wealth, we got a money roof top deck you can chill out on. Everyone shares the wealth. Loads of 401K Benefits, Great healthcare, and vacation and sick leave. All kinds of friendly people work here.


    Pay could be better, but this is a "Non-Profit"

    Advice to Management

    Keep hiring all those that were let go by the new administration, it might be hard for us to find careers outside of the government.

See All 108 Reviews

Universal Service Administrative Company Photos

Universal Service Administrative Company photo of: USAC building at Metro Center
Universal Service Administrative Company photo of: USAC staff cafe
Universal Service Administrative Company photo of: International Day
Universal Service Administrative Company photo of: International Day
Universal Service Administrative Company photo of: Halloween at USAC
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Universal Service Administrative Company Interviews



Getting an Interview

Getting an Interview





    Security Engineer Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview


    I applied through an employee referral. I interviewed at Universal Service Administrative Company.


    The manager talks about all the benefits.

    The other guys in the team seemed to not know anything about IT Security. Which means I'd be doing all the work.

    They seemed real desperate at getting someone for some reason. Things just seemed real weird...

    Interview Questions

    • Do you know FISMA   1 Answer
    • Have you ever done any security work before?   1 Answer
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Universal Service Administrative Company Awards & Accolades

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