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Universal Service Administrative Company Overview

Washington, DC
501 to 1000 employees
1997
Nonprofit Organization
Telecommunications Services
$25 to $50 million (USD) per year
Millions of people across the U.S. do not have access to broadband services. In an increasing digital world, this can be a barrier to participating and functioning in today’s society. USAC is dedicated to closing the digital divide through universal service, ensuring ... Read more

Mission: The Universal Service Administrative Company is dedicated to achieving universal service. This important principle suggests that everyone in the U.S. deserves accessible, affordable, and pervasive high-speed connectivity.

Company Updates

  • COVID-19

    USAC is committed to the health and safety of our employees, contractors, and stakeholders during the COVID-19 pandemic.

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Universal Service Administrative Company – Why Work With Us?


USAC is dedicated to achieving universal service. This important principle suggests that everyone in the U.S. deserves accessible, affordable, and pervasive high-speed connectivity.

By administering and protecting the integrity of universal service, USAC helps communities across the country to stay connected, schools to better educate, libraries to better serve the public, and health care providers to reach more patients. 

At USAC, we value integrity, quality, accountability, and innovation. Our open-door policy promotes a collaborative culture. Our diverse and dedicated professionals are brimming with ideas and consistently discovering new ways to meet the needs of our stakeholders. Together, we achieve innovative outcomes.

USAC is an independent, not-for-profit corporation designated by the FCC as the administrator of universal service. With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas:

  • The Schools and Libraries (E-rate) Program provides the funds needed to keep students and library patrons connected to broadband and voice services.
  • The Rural Health Care Program supports health care facilities in bringing world class medical care to rural areas through increased broadband capabilities.
  • The Lifeline Program helps households obtain the voice and broadband connectivity services they need to participate and function in today’s digital world.
  • The High Cost Program provides funding to companies working to expand connectivity infrastructure in unserved or underserved areas.

USAC is committed to offering eligible employees competitive benefits and work-life flexibility to meet their financial, health, developmental, and future needs. Our benefits package includes the following:

  • generous 401(k) contribution
  • medical, dental, vision, life, and disability insurance
  • prescription benefits
  • flexible spending accounts
  • tuition and training reimbursement
  • commuter and parking benefits
  • a flexible work schedule
  • paid holidays, vacation, and sick leave
  • pet insurance

Universal Service Administrative Company Reviews

  • Featured Review

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Universal Service Administrative Company full-time

    Pros

    Excellent benefits package, friendly and professional environment with very good communication with coworkers.

    Cons

    I don't have any Cons up to now.

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Universal Service Administrative Company Photos

Universal Service Administrative Company photo of: Halloween 2018 at USAC!
Universal Service Administrative Company photo of: We are #ALLCAPS!
Universal Service Administrative Company photo of: Learning and Development
Universal Service Administrative Company photo of: Halloween Pumpkin Carving Contest
Universal Service Administrative Company photo of: Holiday Party
Universal Service Administrative Company photo of: Holiday Party
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Universal Service Administrative Company Interviews

Experience

Experience
59%
25%
16%

Getting an Interview

Getting an Interview
67%
20%
10%
3

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Assistant Program Analyst Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Universal Service Administrative Company (Washington, DC) in October 2019.

    Interview

    Great interview process, the woman I spoke to was very helpful. Explained what the company was about and roughly what to expect. Asked the typical interview questions, nothing really unexpected.

    Interview Questions

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Universal Service Administrative Company Awards & Accolades

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