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Universal Service Administrative Company Overview

Washington, DC
201 to 500 employees
Nonprofit Organization
$25 to $50 million (USD) per year
Millions of people across the U.S. do not have access to broadband services. In an increasing digital world, this can be a barrier to participating and functioning in today’s society. USAC is dedicated to closing the digital divide through universal service, ensuring ... Read more

Mission: The Universal Service Administrative Company is dedicated to achieving universal service. This important principle suggests that everyone in the U.S. deserves accessible, affordable, and pervasive high-speed connectivity.

Universal Service Administrative Company – Why Work For Us?

USAC is dedicated to achieving universal service. This important principle suggests that everyone in the U.S. deserves accessible, affordable, and pervasive high-speed connectivity.

By administering and protecting the integrity of universal service, USAC helps communities across the country to stay connected, schools to better educate, libraries to better serve the public, and health care providers to reach more patients. 

At USAC, we value integrity, quality, accountability, and innovation. Our open-door policy promotes a collaborative culture. Our diverse and dedicated professionals are brimming with ideas and consistently discovering new ways to meet the needs of our stakeholders. Together, we achieve innovative outcomes.

USAC is an independent, not-for-profit corporation designated by the FCC as the administrator of universal service. With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas:

  • The Schools and Libraries (E-rate) Program provides the funds needed to keep students and library patrons connected to broadband and voice services.
  • The Rural Health Care Program supports health care facilities in bringing world class medical care to rural areas through increased broadband capabilities.
  • The Lifeline Program helps households obtain the voice and broadband connectivity services they need to participate and function in today’s digital world.
  • The High Cost Program provides funding to companies working to expand connectivity infrastructure in unserved or underserved areas.

USAC is committed to offering eligible employees competitive benefits and work-life flexibility to meet their financial, health, developmental, and future needs. Our benefits package includes the following:

  • generous 401(k) contribution
  • medical, dental, vision, life, and disability insurance
  • prescription benefits
  • flexible spending accounts
  • tuition and training reimbursement
  • commuter and parking benefits
  • a flexible work schedule
  • paid holidays, vacation, and sick leave
  • pet insurance

Universal Service Administrative Company Reviews

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Vickie Robinson
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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO


    USAC has been under a fair amount of change in the past 2 years. This is energizing for those of us excited about the change and becoming more effective. We have opportunities to drive greater impact. Chris is a great CEO and really demonstrates passion for the mission. We also have other awesome perks like an amazing benefit package, a beautiful office, with lots of light, a building gym, great night life and shopping, and we have a cool mission that matters. It feels good to come to work.


    Silos, which are really challenging and aversion to change from some parts of old USAC.

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Universal Service Administrative Company Photos

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Universal Service Administrative Company Interviews



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Getting an Interview





    Systems Engineer Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a staffing agency. I interviewed at Universal Service Administrative Company (Washington, DC).


    Initially got a call from hiring manager. After the 40 min call an onsite interview was scheduled. During onsite interview got some technical and non-technical questions. Received an offer after about a week, but has to wait two weeks to start at the same date as other new hires that month.

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