Working at University of Phoenix | Glassdoor

University of Phoenix Overview

Phoenix, AZ
5001 to 10000 employees
College / University
$100 to $500 million (USD) per year

Company Updates


    University of Phoenix parent Apollo Education starts new chapter as private firm

    Apollo Education Group, parent of the University of Phoenix and once one of Arizona's most iconic and valuable corporations, has started a new, more modest chapter of its life as a privately owned subsidiary. Apollo's stock, which once traded near $90 a share, ceased trading Feb.

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University of Phoenix – Why Work For Us?

In 1976, Dr. John Sperling, a Cambridge-educated economist, saw an opportunity: to create an accredited academic institution that accommodates the lives of busy working adults. Today, University of Phoenix is the largest private University in North America, offering over 20 undergraduate and graduate degree programs — online and locations nationwide.

University of Phoenix is a pioneer of many innovations that serve working students today, including:

  • Evening and online classes
  • Flexible scheduling
  • A digital library with more than 500,000 periodicals
  • A mobile app for anywhere, anytime learning
  • The PhoenixConnect® academic social-networking platform

Our curriculum focuses on academic and practical development across our five universal teaching platforms:

  • Disciplinary knowledge and real-world applications
  • Critical thinking and problem solving
  • Effective communication
  • Information utilization
  • Team collaboration

Mission and Purpose

University of Phoenix provides access to higher education opportunities that enable students to develop knowledge and skills necessary to achieve their professional goals, improve the performance of their organizations, and provide leadership and service to their communities.


  • To facilitate cognitive and effective student learning—knowledge, skills, and values—and to promote use of that knowledge in the student's workplace.
  • To develop competence in communication, critical thinking, collaboration, and information utilization, together with a commitment to lifelong learning for enhancement of students' opportunities for career success.
  • To provide instruction that bridges the gap between theory and practice through faculty members who bring to their classroom not only advanced academic preparation, but also the skills that come from the current practice of their professions.
  • To provide General Education and foundational instruction and services that prepare students to engage in a variety of university curricula.
  • To use technology to create effective modes and means of instruction that expand access to learning resources and that enhance collaboration and communication for improved student learning.
  • To assess student learning and use assessment data to improve the teaching/learning system, curriculum, instruction, learning resources, counseling, and student services.
  • To be organized as a private institution in order to foster a spirit of innovation that focuses on providing academic quality, service, excellence, and convenience to the working student.
  • To generate the financial resources necessary to support the University's mission.

Become part of the team that makes University of Phoenix possible.

Staff Career Opportunities

We provide employees with a positive working environment, a competitive benefits package and the opportunity to contribute to accessible higher education.

It takes a variety of specialists to operate, maintain and innovate everything from information technology to curriculum development for the nation’s largest private university. Software engineers, student services coordinators, marketing professionals and business analysts are all necessary.

Teach for University of Phoenix

Our faculty members must meet rigorous standards. A master’s-level degree or higher is required in addition to practical experience as a working professional in order to teach with us.

In addition to teaching positions, we also employ faculty development administrators, campus college chairs and college deans. And to meet the needs of our students, we employ academic, financial and enrollment representatives, and much more.

University of Phoenix Reviews

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Recommend to a friend
Approve of CEO
University of Phoenix President Peter Cohen
Peter Cohen
7 Ratings
  • Featured Review

    Helpful (1)

    "A wonderful place for new hires, and the job is very rewarding."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Representative in Chicago, IL
    Current Employee - Enrollment Representative in Chicago, IL
    Neutral Outlook
    Approves of CEO

    I have been working at University of Phoenix full-time (More than 3 years)


    The campus is very newly remodeled and there is a lot of opportunity for education and life long learning skills. The on boarding process is amazing and they welcome everyone with open arms.


    The organization as a whole is going through many changes, and it's difficult to feel safe in the position because of the annual layoffs.

    Advice to Management

    Management does a great job, they can do better with communication change to employees

See All 1,624 Reviews

University of Phoenix Photos

University of Phoenix photo of: Bke riding
University of Phoenix photo of: Birmingham
University of Phoenix photo of: Eveybody Wins!
University of Phoenix photo of: Memorial Day
University of Phoenix photo of: New Orleans
University of Phoenix photo of: Employees
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University of Phoenix Interviews



Getting an Interview

Getting an Interview





    Military Enrollment Advisor Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at University of Phoenix (Phoenix, AZ).


    Whole thing took about a week. Thirty minutes for interview with two hiring managers. No real stress just answer the questions as asked. They did nothing to trip you up just straightforward.

    Interview Questions

    • STAR/Behavioral questions (ex. What is your greatest weakness? Tell me about a time you went above and beyond to help a customer? Tell me about a tine when you screwed up and what did you do to fix it?...) Make sure to hit all four points in your answer, No role play. Ask them 3-5 questions at the end.   Answer Question
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University of Phoenix Awards & Accolades

  • Best Employers for Latinos to Work For in the West, Latinos For Hire, 2012
  • 100 Best Companies to Work For, Fortune, 2011
  • Most Valuable Employer for Military, Civilian Jobs, 2011
  • Best places to work in Tampa Bay, Tampa Bay Business Journal, 2011
  • Best Places to Work in Hawaii (Medium), Hawaii Business Magazine, 2011
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Work at University of Phoenix? Share Your Experiences

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