Working at University of Phoenix | Glassdoor

University of Phoenix Overview

Phoenix, AZ
5001 to 10000 employees
College / University
Colleges & Universities
$100 to $500 million (USD) per year

Company Updates


    University of Phoenix parent Apollo Education starts new chapter as private firm

    Apollo Education Group, parent of the University of Phoenix and once one of Arizona's most iconic and valuable corporations, has started a new, more modest chapter of its life as a privately owned subsidiary. Apollo's stock, which once traded near $90 a share, ceased trading Feb.

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University of Phoenix – Why Work For Us?

In 1976, Dr. John Sperling, a Cambridge-educated economist, saw an opportunity: to create an accredited academic institution that accommodates the lives of busy working adults. Today, University of Phoenix is the largest private University in North America, offering over 20 undergraduate and graduate degree programs — online and locations nationwide.

University of Phoenix is a pioneer of many innovations that serve working students today, including:

  • Evening and online classes
  • Flexible scheduling
  • A digital library with more than 500,000 periodicals
  • A mobile app for anywhere, anytime learning
  • The PhoenixConnect® academic social-networking platform

Our curriculum focuses on academic and practical development across our five universal teaching platforms:

  • Disciplinary knowledge and real-world applications
  • Critical thinking and problem solving
  • Effective communication
  • Information utilization
  • Team collaboration

Mission and Purpose

University of Phoenix provides access to higher education opportunities that enable students to develop knowledge and skills necessary to achieve their professional goals, improve the performance of their organizations, and provide leadership and service to their communities.


  • To facilitate cognitive and effective student learning—knowledge, skills, and values—and to promote use of that knowledge in the student's workplace.
  • To develop competence in communication, critical thinking, collaboration, and information utilization, together with a commitment to lifelong learning for enhancement of students' opportunities for career success.
  • To provide instruction that bridges the gap between theory and practice through faculty members who bring to their classroom not only advanced academic preparation, but also the skills that come from the current practice of their professions.
  • To provide General Education and foundational instruction and services that prepare students to engage in a variety of university curricula.
  • To use technology to create effective modes and means of instruction that expand access to learning resources and that enhance collaboration and communication for improved student learning.
  • To assess student learning and use assessment data to improve the teaching/learning system, curriculum, instruction, learning resources, counseling, and student services.
  • To be organized as a private institution in order to foster a spirit of innovation that focuses on providing academic quality, service, excellence, and convenience to the working student.
  • To generate the financial resources necessary to support the University's mission.

Become part of the team that makes University of Phoenix possible.

Staff Career Opportunities

We provide employees with a positive working environment, a competitive benefits package and the opportunity to contribute to accessible higher education.

It takes a variety of specialists to operate, maintain and innovate everything from information technology to curriculum development for the nation’s largest private university. Software engineers, student services coordinators, marketing professionals and business analysts are all necessary.

Teach for University of Phoenix

Our faculty members must meet rigorous standards. A master’s-level degree or higher is required in addition to practical experience as a working professional in order to teach with us.

In addition to teaching positions, we also employ faculty development administrators, campus college chairs and college deans. And to meet the needs of our students, we employ academic, financial and enrollment representatives, and much more.

University of Phoenix Reviews

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Recommend to a friend
Approve of CEO
University of Phoenix President Peter Cohen
Peter Cohen
63 Ratings
  • Helpful (1)

    "Outstanding opportunity for faculty"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Faculty in Phoenix, AZ
    Current Employee - Adjunct Faculty in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I have been working at University of Phoenix part-time (More than 5 years)


    Continuous faculty development
    Involves faculty in all areas such as course design and new classroom platform
    Has formal faculty recognition program


    Too many vice presidents and no one knows what they do except praise each other
    Appoints faculty to teach courses without experience in content/subject matter
    Arrogance sensed by VPs during faculty meetings
    Some deans need to go to pasture/outdated thinking/clinging to learning theory not current

    Advice to Management

    Go lean.
    Clean house of great pretenders
    Increase the enrollment
    Forget being brave, bold, or honest - that's grade school thinking

See All 1,766 Reviews

University of Phoenix Photos

University of Phoenix photo of: Bke riding
University of Phoenix photo of: Birmingham
University of Phoenix photo of: Eveybody Wins!
University of Phoenix photo of: Memorial Day
University of Phoenix photo of: New Orleans
University of Phoenix photo of: Employees
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University of Phoenix Interviews



Getting an Interview

Getting an Interview





    Financial Advisor Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at University of Phoenix (Phoenix, AZ).


    The interview process was in front of a panel and against other applicants. The interview process was a "situational/circumstantial" style interview. The interview had the hiring manager, a director, and another manager in the same department.

    Interview Questions

    • How do you react to an escalated situation.   1 Answer
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University of Phoenix Awards & Accolades

  • Best Employers for Latinos to Work For in the West, Latinos For Hire, 2012
  • Best Places to Work in Dallas-Fort Worth (Medium), Dallas Business Journal, 2009
  • Best Places to Work in Dallas-Fort Worth (Medium), Dallas Business Journal, 2008
  • Top 100 Best Places to Work in IT (#56), ComputerWorld, 2008
  • Top 100 Best Places to Work in IT (#51), ComputerWorld, 2009
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Work at University of Phoenix? Share Your Experiences

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