Working at Urban Lending Solutions | Glassdoor

Urban Lending Solutions Overview

Pittsburgh, PA
501 to 1000 employees
Company - Private
$100 to $500 million (USD) per year
Urban Lending Solutions and its subsidiaries ("ULS"), founded by Charles Sanders in 2002, offer a wide variety of outsourced services to its clients including mortgage fulfillment services, home retention solutions, appraisals and ... Read more

Mission: Urban Lending Solutions (and its subsidiaries) strives to be the premier outsource provider of business-critical solutions in the financial services industry. We create long-term partnerships by thoroughly understanding our clients’ needs and responding quickly to ... Read more

Urban Lending Solutions Reviews

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Charles Sanders
130 Ratings
  • "A Permanent Temporary Position"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Urban Lending Solutions full-time (More than 3 years)


    This company was close to home and after just one year of employment, I was able to obtain a desirable working schedule that was conducive to providing a work/life balance. Depending on the department one works in, micromanagement is minimal. This included team leads and supervisors, which often results in unqualified leadership.


    Morale is lacking due to constant fear of layoffs, which occur approximately every 6-8 months on average. Upper management is evasive and non-transparent resulting in a mistrust and paranoia amongst it staff. In my last year of employment (prior to being laid off), it got to the point where executives/management wouldn't even bother addressing staff of reductions in force or assuaging our concerns. A couple dozen/hundred employees would be affected by a lay off and it was "business as usual". With a casual email or brief commentary made by someone in charge that existing employees had nothing to worry about and that the company was making every effort not to add business that was just going to be temporary. This proved to be untrue most, if not all of the time.

    Advice to Management

    Be forthcoming with your staff. They deserve that much at the very least. Train your supervisors in leadership skills and cultural and sensitivity awareness as it is highly lacking.

See All 277 Reviews

Urban Lending Solutions Photos

Urban Lending Solutions photo of: Outside shot
Urban Lending Solutions photo of: The founders of Urban Lending Solutions/Urban Settlement Services
Urban Lending Solutions photo of: Reception
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Urban Lending Solutions Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Operations Manager Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at Urban Lending Solutions (New York, NY).


    Short and bitter. The recruiter requested I show up 15 mins early, and the interviewers showed up 30 minutes late. The project, people I was meeting with, and job title did not match the information the recruiter had sent over. The interviewers interrupted me answering a question they asked, in order to talk about themselves more than they already had. One of the interviewers described in length why she didn't have more responsibility despite her experience, attributing it to a "brain injury." The entire process felt like it was causing me brain damage. I couldn't picture how in the world these people would develop me as an employee, and their most probing questions were related to how I would fire someone. I would have walked out of the interview, had it not ended within 20 minutes.

    Interview Questions

    • Describe your experiences letting people go.   1 Answer
See All 44 Interviews

Urban Lending Solutions Awards & Accolades

  • BE 100s: The Nations Largest Black Businesses, Black Enterprise Magazine, 2014
  • Fastest Growing Private Companies in the United States, Inc. Magazine 500/5000, 2013
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